Westside Service - Zeeland

meredith strange

★★★★★

7 months ago

I loved my experience here. They got me in next day. Sent me a full breakdown of what needed attention, pricing included, and a handy dandy checklist so I could make my decision without pressure. And then had my girl Janis ready within the day. Also as a messy car owner, they didn't shame me for it lol. Will be going here for all my car needs. 10/10

Art Van Wyhe

★★★★★

3 months ago

West side replaced the driver side headlight on my Ford Explorer. That is a major job on my Explorer. It involves removing most of the front of the vehicle.They did an excellent job for a very reasonable price. The next time my Explorer needs repairs I will return to West side.

Melanie Vallejo

★★★★★

9 months ago

The staff at Westside Service in Zeeland are incredibly friendly and helpful! They are great with communication throughout the repair process. We originally took our vehicle to another shop for an estimate, and received a costly quote filled with unexpected issues. We brought it to Westside Service for a second opinion, and we are so glad we did! They focused on the necessary repairs at a much better price, and we had no issues after the work was completed. More recently, we faced a vehicle issue that made it difficult to use our car. Westside Service went above and beyond, offering a temporary solution to keep us going until they could complete the full repair. With multiple medical appointments during this time, their thoughtful care made a huge difference for us, and we couldn’t be more grateful! Highly recommended!

Joan Kearney

★★★★★

3 months ago

Westside auto service is thorough, conscientious, & very good communicators. We have been very pleased with their work on our vehicles.

Easton Enterprises Westside

★★★★★

Edited 2 months ago

Awesome work! Very upfront and honest! They told me what needed to be fixed right away and what could wait till my next oil change !

EXoTIc_ CLASH

★★★★☆

a month ago

I go to Westside for all my car issues, I've been there alot 🤦‍♂️😅 they can do a swell job but like every other place they make mistakes and can be really pricey. Had to get a new spark plug in my car a few months back and found out they didn't install it correctly, cause its slightly over gabbed and could be causing issues like misfires and the engine light coming on out of no where.

Petra vdBB

★★★★★

a month ago

Very friendly and informative. Quick service. Had a serpentine belt replaced and they put in a new coolant sensor.

Robert Hogle

★★★★★

Edited 5 months ago

I had the oil filter assembly replaced, a long with front axle seals, a rear axle seal, and both front axle U joints. Aside from a couple of hot walks back home from dropping the jeep off everything is great. The U joints must have been real bad because now it drives smoothly. They said a couple days, and that's what it took. Very happy. Took the jeep to Marquette mi for a 5 day vacation, listening and thinking something might arise with it, but drove smoothly without a glitch. Matt and Megan were very pleasant to work with. Thank so much.

Future Investor

★★★★★

7 months ago

I had a large slash in 1 tire but the other ones were pretty bad as well. There was also a very loud clunking noise on the drivers side every time id hit a speed bump or small pothole. I called 10 shops around the area and no one could get my vehicle in for at least another week. They told me to bring it in as soon as i could to inspect it since tires needed to be ordered before 11am. They took maybe an hour to do a thorough inspection. I ended up choosing to replace all 4 tires and fix the clunking problem. They fixed it within 4-5 hours and my vehicle sounds super smooth now with no issues! Also, When they do an inspection its really nice because they send you pictures of the problems and anything else recommended. I had to pick up after hours so i called and asked if i could just pay over the phone and if they could leave the keys in the car so I can pick it up later and they had no problem with that. Super convenient, very reliable and I highly recommend. This is my go to shop from now on!

Robert M

★★★★★

4 months ago

Brought my truck in for one of those mystery noises. They couldn't find it but went over my truck quite well and made several recommendations without charging me for the inspection. Excellent communication, top notch people from what I could tell.

Spencer DeVries

★★★★★

5 months ago

Recently started bringing our Mazda here and so far have been pleased with every job. The first time I called the car was undrivable, they were able to get it in first thing next day to diagnose the issue and get the ball rolling for repair. They’ve done brakes all around since then and the car drives great. They keep you well informed about your vehicle and they don’t try to oversell(!!)

Nailea Gonzalez

★★★★★

3 weeks ago

Expertly and professionally handled with very detailed inspections. I truly appreciate their transparency and honest work. I highly recommend having your car serviced at this location.

Sandtenice Strong (Niecey)

★★★★★

2 months ago

Customer service was great! They were friendly and helpful …Very detailed explaining your repair and pictures to go along with it. Establishment very clean and organized with Top tier service definitely worth my money..They will always get my business.

Kimberly Dozeman

★★★★★

5 months ago

The online appointment was easy and they replied immediately to confirm. I was able to get my car in the next day! We walked in the next morning and were happily greeted, spent a few minutes talking and left. We were able to pick my car up the same day! The communication and photos were great in allowing us to ask questions and know that the work was in progress. Pick up was easy as well. We will definitely used Westside Service-Zeeland again!

Steven Oele

★★★★★

a month ago

I brought my vehicle in due to a grinding noise when braking. Westside was able to get me in the next day after I called. The diagnostic fee was very reasonable, and they gave me recommendations for my car as well (license plate bulb out, oil change due, fog light out, brake life left). I declined other suggested repairs, but it was nice to have the information. The summary was texted to me with pictures making it easy to see the work and recommendations. Overall, I would return to Westside Service again in the future.

Katlyn Sommers

★★★★★

4 months ago

Highly recommend Westside Service in Zeeland! They make auto repair & routine maintenance such a smooth and stress-free experience. Their software system is fantastic! After your vehicle inspection, you receive a detailed digital report with findings, photos, and even a priority level for each item. You can easily click through to approve recommended services, which makes the whole process super transparent and efficient. Joel, the technician, was incredibly thorough in his inspection and took the time to make sure everything was clearly documented. The staff is also very responsive and Megan was wonderful to communicate with; friendly, professional and always on top of things. It’s clear this company values both quality service and their community. We’re lucky to have a local business that not only takes great care of their customers but also gives back in meaningful ways.

Amanda Truong

★★★★★

a month ago

Excellent and quick service. The exhaust pipe fell open and I was able to get a quote the same day (Friday) I called and walked in. I was able to get it replaced Monday morning and picked it up later that day. I normally don’t go to auto services on my own, but Kelly was very honest and welcoming. I will definitely come back here!