Windward Auto Spa

Michele

★★☆☆☆

Edited 2 years ago

Very nice staff, but my new car got scratched on the roof. One was deeper, driver side. Passenger side had more scratches but not as deep. Scratches are worse than pics seem to show. Very disappointing!! I'll never go back despite free washes being included with Honda service. Until I looked at the scratches, I was looking forward to going back and trying their other services. Please fix this for others - you are damaging people's cars!

Dane Dressler

★★☆☆☆

7 months ago

This place was only open sometimes. I showed up 5 times to achieve only 2 washes. Nobody there twice during posted business hours. People there but not washing cars once. One time I did get a wash but even at 8:30 there weren't enough people there to get a vacuum.

Estrelita Yeager

★☆☆☆☆

a year ago

Ruined all 4 aluminum rims, they used wrong materials & didn’t replace them. My SS Chevy was in excellent condition prior to their mistake.

keahi lopes

★★★★☆

9 months ago

The prices are crazy good for your basic drive-thru car washes. Complimentary self-serve vaccum stations available with the purchase of a car wash. Just drive up to the car wash, pay there with either cash or card, and enjoy! Docked a star for the complimentary wipe down. Maybe 50% of my car was wiped. Still drove off with water in obvious places. Tipping optional.

bryan mayer

★☆☆☆☆

Edited a year ago

I have maybe left 3 reviews on platforms like this (says the person that is leaving a review) but feel like I have to. This is a review off the self service wash stall, not their other services (never used) and not the staff who have always been awesome and helpful. DO NOT use the self service car wash here. It has never worked properly, but up until today at least a few of the features worked. Not anymore. Apparently it is known that it doesn’t work. 🤷🏻‍♂️

Kaika Jenkins

★★★★★

4 months ago

Best car wash on the island. The boys there take care🤙 yesssah

Doug Correa Jr

★★★★★

5 years ago

ALWAYS top notch, always very satisfied. These guys work hard and do a great job every time. Don't forget to tip them, there is a wooden box on center pole in vacuum and drying area.

Shelby Rho

★★☆☆☆

a year ago

First time there was a great experience, washed my car today and was very disappointing. There was still dirt and bird poop on my car, the blow drying portion did absolutely nothing had to use my windshield wipers to just to get the water off enough to make my way over to the guys drying the cars off. Appreciate the guys trying to get the water off my car but their rags were so wet it was just smearing around the water. Had to get my own towel out to finish drying off my car along with scrubbing off the random spots of dirt and bird poop off , and have a new scratch on my car that wasn’t there prior :/ Wasn’t worth the money this time around. Nothing on the people working there, but they need to update the car wash or something and blow dryer :( don’t think I’ll be returning anytime soon. Experience today wasn’t a good one

Keli Griffin

★★★★☆

Edited a year ago

This was a good car wash (much better than many options on the other side of the island). The staff was very friendly, and they did a quick hand dry. I will likely go again.

Rafael Suazo

★★★☆☆

4 years ago

SCHEDULE: They were so booked, I had to wait almost 4 weeks. LOCATION: Very convenient location, but work was not so great. SCOPE OF WORK: Got an interior detail done on my Van. Great job on the leather seats. Floor mats were shampooed and look great, but should have done one good vacuum prior to final inspection (Remaining Sand throughout). Front headlight treatment was amazing. As for the rest of the interior. NOT so much. Door panels were clean but lacked attention to detail. (Some residue and sticky remained in several places). Price was $180. Recommend, doing a very clear walk through to set expectations before dropping it off. I will not be coming back for any detailing service here. Not too happy with the discussion when I picked it up.

Doug Correa Jr

★★★★★

Edited a year ago

Always a top notch job. My Truck ALWAYS looks great after Windward Auto Spa. Recommend for everyone.

Ian Jenss

★☆☆☆☆

2 years ago

Poor customer service. I ordered the Works and asked for tire dressing, they said it comes with it. They barely wiped 2 tires and left waterspots on the car. I then pulled into the vacuum area as they don't do vacuum anymore. It is self service which I have no problem with but was barely finished vacuuming when they rushed me out by saying I had 1 minute. Yes it was closing time but at least give me the courtesy to finish my car. I should know better not to tip before they finish their part but tipped anyway. I am an Uber driver and wash my vehicle at least 4 times a month. They won't have to worry about me not tipping as I will not come back and the ownership has lost my business. McKinley Car wash on Kapiolani is the best. They go above and beyond. Not these guys.

Jessica Horine

★★★☆☆

5 years ago

My car wash and drying / vacuum service were all great. BUT how do you have “The Works” for $17 and you still have to pay $13 for drying and a vacuum? I was taken back by this and I am not sure a wash / dry is worth that much (can you tell I usually do it at home?) I did have to roll down my windows at the end and ask the guys doing the drying to get the area on the windows that are harder to reach because of the rain guards. It’s picky, I know, but its attention to details for the $13 they ccharge. charge.

Madison Marcu

★☆☆☆☆

9 years ago

I would give in 0 stars if I had that option. They charge you $10 minimum for a wash and it didn't even clean my front or back bumper. My car was still completely dirty, plus not to mention them charging an extra $10 to vaccum your car out which isn't worth it. You're better off getting your car actually detailed instead of going here. Save your money and go to a different car wash.

Ryan Nelson

★☆☆☆☆

4 years ago

Left deep scratches all over my car and didn't even rinse all of the dirt off. Edit 1: Called and they hung up on me when I asked what they would do to fix this.

Jason K

★★★★☆

2 years ago

Self service wash bay was broken when I went. Good customer service from the guy in the black hoodie and sunnies. He went out of his way to try and get the wash working. Hoping they fix this bay as they're one of the only cash washes offering self wash bays.

elizabeth schneider

★☆☆☆☆

3 years ago

I thought my experience here was a prank, like I ended up on Punked or a hidden camera show. But the joke was really on me. I borrowed a car and wanted to return in clean. So I went to Winward Auto Spa I paid for an exterior wash and an interior vacuum/wipe down. When I drove into WInward the car wasn’t trashed, it had a little sand near the front console and dirty shoe prints on the rear passenger floor. After paying about $30 and wasting 40 minutes, I received the car in a very similar condition. The sand and the footprints still there. The photo is from after they “cleaned” the interior. They also couldn’t be bothered to vacuum behind the car seat (which I had unhooked so it was easy to move). This place is ridiculous.