Wulf Suspensions

BRADLEY STEWART

★☆☆☆☆

2 years ago

ordered spindles for a ranger and they do not fit, have been trying to get in contact for over 10 days and no one will return a phone call, email or message on instagram. have left multiple phone messages asking for a call back to get a refund or exchange for the proper spindles and have not heard anything back

Guitar Dood

★★★★★

5 years ago

I have only added blocks to the back and am waiting for my struts to arrive before i do the front. But so far it is great. I was close to bottomed out with my last pair of shocks. And the rear suspension lift and shock combo has left me riding smooth. Only kit i found on amazon with parts made from steel

James Hudson

★★★★★

4 years ago

I purchased a 3” torsion key and block kit. It’s definitely a great quality lift. Struts are better than I honestly expected. Installed easy enough, took me about 10 hrs doing it alone.

Nico Calabria

★☆☆☆☆

5 years ago

Extremely disappointed and let down about this company and the way they do business. I would steer clear of this company. Poor customer service skills, poor management , and liars. I purchased a lift kit for my truck about 45 days ago, which never arrived! I let Wulf know and they told me they would open a claim with UPS. Now, I am being told by Wulf that UPS denied the claim and that I will not be reimbursed for the lost package. I took it upon myself to keep in touch with UPS and they have informed me they didn’t deny my claim. Ups informed me they found my package and returned it to the sender. Wulf is saying they don’t have a package and I feel I am being lied to and taken advantage of. I am out $700 because Wulf Suspension denies they received my package and they have flat out told me they will not refund my money. I even asked for store credit after all of this, and yet they still won’t budge. Scary that a company can deny everything and keep your money, so I’d be careful

John Regalado

★★★★★

a year ago

Great customer service, I had an issue with shipping and they fixed it ASAP when I called them. Much appreciated, And I just found out about this deal!

Matt Zerega

★★★★★

5 years ago

Parts quality is excellent, and at the price I paid, exceptional value. The Wulf name will stand out for me on future suspension shopping excursions :) When the leaf kit arrived the box was damaged, and all the hardware was missing; I was annoyed. Fortunately, a quick email resolved it -- Wulf sent me a new hardware kit, no questions asked. Good quality, price and customer service. I think Wulf will continue to do well.

John Kroll

★★★★★

4 years ago

First I’d like to say what outstanding customer service this company has. The manager Anna got back to me with in the hour and fixed a minor issue with an item I had ordered. Thanks again Anna for all your help. The track bar I ordered is high quality and heavy duty. I will definitely be shopping here for future products.

Jammie E

★★★★★

3 years ago

Very helpful company answered every question any question I had. Modified one of their package deals to fit my needs for my truck. Best part was the free shipping of the product from California all the way to Wisconsin in 2 days. Would definitely recommend to family and friends and will definitely use Wulf Suspension again for myself :)

Jamaal Watkins

★★★★★

5 years ago

Got the 3.5 front spindle lift, and 2 inch rear spring spacer, installation went smoothly for my 2001 Ford Expedition two wheel drive, the spring spacers were a little difficult but that just took some country engineering and some body weight applied to the right places. Very happy with the stance of my vehicle, even through eBay on the other side of the country, the company was very good at getting with me and making sure I had all the information I needed. Every time I need a lift kit I'm going to come here first.

Eathren Walker

★★★★★

5 years ago

Shipping was fast and easy, packaging was good, product arrived in perfect condition, installation went smoothly, no problems. Looks great and functions as it should. 10/10 would buy from Wulf again if I need anything they offer. Also comes with stickers and a Wulf air freshener that I wish I could buy separately lol. Gonna go look that up now to see if I can!

AWhite23

★★★★★

5 years ago

Ordered a 3/2 leveling kit for my 2018 Tundra. Waiting for a few things to fall into place before the install, but dealing with customer service was such a refreshing experience! Its hard to come by people who truly enjoy their jobs, and it shows! Also, and this may be minor to some, but the packaging was outstanding! There's no way anything could get damaged, or even move out of place...hats off to the folks in the warehouse!

Scoot Riderguy

★☆☆☆☆

Edited 2 years ago

Premium parts? made in china, you decide. If you have questions, a refund or need help customer service is near impossible to get ahold of. Not a very good business model. Been over a month since Ive been waiting for a credit on incorrect parts. Finally gave up and turned it over to the CC company. Not cool.

Bruce Foster

★☆☆☆☆

3 years ago

This is the worst company to deal with. They do not return phone calls, emails or refunds for products they sell that do not fit. They answered the phone once after calling for 2 months, and never replying to e mails. The part I purchased did not work on my truck and would not fit even after they said it would. They told me I could return the part and they would pay return shipping. They received the part but have kept my money and will not respond at all. They have stolen 230.00 from me and fail to refund my money. They are not at the address they list and after contacting the Anaheim City business office I was informed they have no business license to be in operation as well. This company has the worst customer service I have ever delt with and are dishonest and a rip off as well. You will get service if you are spending money with them, but if you have a problem they do nothing to resolve the issue. Stay away from this company! Many of the parts they sell are made by Supreme Suspensions and they are a re seller of manufactured parts from other companies. I have filed a civil suit in my state and the Anaheim City Police Department has opened a case against them along with the BBB. I am happy for those that have had a good experience dealing with Wulf. However, like other comment's on this review page I am not the only one who they have ripped off and refuse to resolve and refund money they have stolen even when the parts were returned. I have obtained their bank information as well as the owners name and address. I will do whatever is needed to get my full refund. The response to others that have had the same problem is pure BS and lies. Stay away from this company and find an honest business to deal with! You will pay for your lies and stealing peoples money WULF!!!!!!!! Guaranteed

Lisa Riste

★☆☆☆☆

2 years ago

I would give 0 stars if I could. Placed an order on 4/27. Shipping label created 4/28. Item still hasn't shipped. I've emailed and asked but I only get one sentence responses. I was told it would ship 5/5 then today (5/9) was told it will ship asap. Horrible customer service! Requesting a refund and taking my business elsewhere.

Raphael Hahn

★☆☆☆☆

Edited 2 years ago

Be very sure you are ordering the right parts, because there are no returns or customer service at all. Although they claim to "gladly accept returns", nobody ever answers phone calls or emails. I also had questions about the right parts beforehand, but they ignore all attempts to contact them. I have tried countless times to get through to them, but they play dead. Very disappointing experience, this company is a fraud. * Edit after company responded: I contacted them again, via email and website contact form, and again they didn't answer. No reaction at all. Their review response is a lie. Stay away from them.

Rene Carrillo

★★★★★

5 years ago

Awesome costumer service, thanks for fixing my issue, thanks to Amazon for giving me the wrong items for my truck but thanks to Ana everything turned out just right.

Joe Zierer Jr.

★★★★★

Edited 4 years ago

2 inch blocks in the rear and 1-3 inch torsion keys in the front and new wulf suspension all around. Looks amazing on my 2005 ram 1500.