About Business
Conveniently located in Anaheim, CA, Kraemer CARSTAR Collision Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, making them a top-choice Car Repair specialist in Anaheim. Backed by 135 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Anaheim, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Kraemer CARSTAR Collision Center is the go-to destination for quality and service in Anaheim, CA.
Google Reviews
Fabian Herrera
★★★★★
2 years ago
These guys were great from start to finish. They communicated everything that was going to happen and provided updates along the way through text and calls. Our 2021 Subaru rear damage was finished 2 days earlier than planned and looks as good as new. I would definitely return for future repairs. Great service.
karina rodriguez
★★★★★
a year ago
I had a great experience repairing my car here. I was nervous as I’ve had terrible experiences with car repair shops in the past but everyone at Kraemer carstar was very nice and helpful. It took exactly three weeks for my car to be repaired and they even washed my car before returning it to me!
Gayani DeSilva
★★★★★
a year ago
Extremely professional, thorough, respectful and considerate. Did a great job. Gave updates. Trustworthy. Gave my Lexus back all shiny and like new. I highly recommend this shop.
Ramon Padilla
★★★★★
11 months ago
This is my 2nd time i take a vehicle here. Both times, Joel, Derek and staff were very professional, courteous and nice. They didi quality repair work as well each time. I highly recommend them.
JAMES YAMAGUCCI
★★★★★
a year ago
Overall, a great positive experience. I was referred by my insurance after a rear-end accident. The mechanic was helpful in assessing the damage and provided a clear estimate for the repairs. The receptionist was also flexible with scheduling, very responsive, and the repair was completed quickly. Highly recommend!
Michelle Marie
★★★★★
2 years ago
I want to thank Joel and his staff for an excellent job on my vehicle repair. I was referred to them through Allstate, and it was my first time using them. I was very impressed with the work that was done on my car! Derek was wonderful to work with, as he was very accommodating to my situation. Both him and Joel, the owner, were very courteous. You can tell this company truly puts their best foot forward to achieve great customer service. Overall, a great experience and I highly recommend them for future repairs!
Lula Roman
★★★★★
a year ago
I was in a car accident over a month ago. The options given to me by my insurance on repair shops wasn't that great except this one. I am lucky I choose this shop. Derrick kept me updated on my repairs, made sure the insurance didn't give me used parts, and was very understanding. His team did an amazing job on the repairs. I am truly satisfied with the work they did on my vehicle. Thank you Derrick and his team. I am very grateful! -Maria
Mashly Sanz
★★★★★
10 months ago
Our Tailgate was stolen, they took care with professionalism and very fast. Mr Joel and Lisa were very helpful to us and they made a great experience for us even when our car got damaged like that. Thank you guys you are a great company!
Abraham Salazar
★★★★★
9 months ago
Had a great experience with CARSTAR after a recent accident. They finished the repairs in just a week and returned my car in a timely and professional manner. The work was flawless—my car looks like new again. Appreciate the clear communication and fast turnaround. Highly recommend!
josue hernandez
★★★★★
a year ago
They were able to provide me with clear communication throughout the whole process. Special thanks to Derek for being available to answer my questions! The car looks brand new!!!
CJ Leeman
★★★★★
Edited 2 years ago
From the start everything was upfront and they were very responsive. I felt taken care of when enterprise took a long time to come pick me up the manager called them a few times to check where they were at. Repairs were done exactly on time from the original estimate. Staff was friendly and helpful. Only thing I do wish, is that I would have received a call the day before to let me know if/when I could come pick up my car. I ended up calling after looking at the website for progress said it would be ready at noon that day. Would recommend to friends and family.
Soldier of the LORD
★★★★★
3 months ago
Excellent service, great friendly staff . Vehicle repair and completion came out great. Great communication and honesty.i recommend this business. Thumbs up.
Salvador De La Torre
★★★★★
3 months ago
I honestly had no idea what the steps were for using my insurance to take care of collsion damage done to my car. The folks here (especially Derrick and Joel) helped me every step of the way. Anything else happens to my car, I'm definitely coming here.
Perry Dionisiou
★★★★★
a year ago
Great work very happy I brought my car here. Somebody hit driver side back fender and bumper of my car. The body work and paint was a perfect match and the craftsmanship excellent. I highly recommend this place.
Lynnette Wilson
★★★★★
4 months ago
Joel was the awesome guy who helped me. He put my mind at ease and said my Jeep was in good hands! Joel was amazing. The Kraemer CarStar team was awesome left my Jeep looking like new. Thank you. I highly recommend Kraemer CarStar they deserve 5 star fast and efficient A+
Jazmin Gonzalez
★★★★★
a month ago
Shop was communicative and they did a stellar job with repairs! My car was washed prior to pick up and the paint job has a lifetime guarantee. Impressed and highly satisfied.
Sydney Young
★★★★★
a month ago
Repeat customer because the work is quality, the employees care, and I get communication without having to ask for it! Derek was very helpful and extremely kind. I’ve been coming here for years. I don’t take my car anywhere else. My car is always ready when promised if not earlier!
stephen hill
★★★★★
8 months ago
I had a great experience with Kraemer CARSTAR Collision Center in Anaheim. They took my car quickly, kept me informed of the progress and the car was completed before estimated completion date. I just picked up the car yesterday but so far no issues with it and it looks like new. I would recommend this auto body shop to anyone that needs this kind of service.
Gloria Botimer
★★★★★
a month ago
The work on my car was perfection.i was hit on the front fender. They did a great job of communicating during the process. I would 100% recommend them.
Desiree Araya
★
☆☆☆☆
4 months ago
Disappointing Experience Lack of Care and Accountability I usually don’t write reviews, but I want to share my experience so others can make an informed decision. After being rear-ended on the freeway, my car sustained significant rear-end damage and issues with the front panel. My insurance referred me to this body shop; however, please know that you are not required to go to a repair shop your insurance recommends , you have the right to choose your own. From the beginning, I explained and documented the damage to both the back and front of my car (with photos). While the shop addressed the rear damage, they did not properly communicate to my insurance that the front panel issue was related to the accident. This caused my insurance to deny coverage for that repair. My car remained at the shop for over 30 days, and the pick-up date kept changing. When I finally retrieved it, I was extremely disappointed by its condition. The car was covered in dust and debris, had footprints on the headrest, and there were sunflower seeds and other trash in the interior, clearly indicating poor handling. I also discovered a loose car part in the trunk and old piece just left in there and a faulty wire that required me to have the car back again for additional repairs. When I returned to pick it up the second time, the car was still dirty and had visible scratches that were not there before. I raised these concerns with the shop, provided photos, and communicated professionally through email. They offered $150 for interior detailing, which I appreciated, but it did not fully resolve the issues. My car, which is brand new (2025 model), still has residue, fine dust particles, and a visibly misaligned front panel. I have spent over $10,000 on these repairs and would not feel comfortable bringing my vehicle back here. Based on my experience, I recommend exploring other reputable repair shops that prioritize transparency, communication, and respect for customers’ property. I also attached recent pictures of my front panel I will have to get repaired else where. They also accidentally overcharged me and then told me as I was on my way to pick up the vehicle. This place ruined my brand new 2025 vehicle.
