Xtreme Customs Body And Paint

Diana Elizabeth Ali

★☆☆☆☆

6 months ago

I went to Xtreme Customs Body And Paint to get my truck worked on by Emilio and paid him upfront, which was not cheap at all. He told me it would be ready in a month, but as time went on, he kept pushing the timeline back. Eventually, I had no idea what was going on with my truck because he would just ghost me. Almost five months later, my truck still wasn’t done. To make matters worse, when I showed up without notice and I was finally able to see my truck, Erick, the shop owner, had my truck locked inside the shop. Every time I went to check on it, no one was there, and I kept getting told it’d be ready soon—only to find out it wasn’t. On top of that, Alex (the owner’s son) and Erick (the shop owner)had guys working on the ceiling right above my truck. They barely covered it, and I actually saw rocks, sheetrock, and stucco falling on my truck one day when I stopped by unannounced. When I tried to talk to Alex about picking it up, he was immediately rude and said it wasn’t happening because of some rent issue Emilio was having with the shop. That had nothing to do with me—I was just the customer paying Emilio for the work. When Erick showed up, and I introduced myself and told him the reason why I was there, he got aggressive and told me I couldn’t take my truck because it was now “his property” inside his shop. I told him I was getting my truck back no matter what and called the cops. The police got involved, and the law confirmed my truck couldn’t be held from me by Erick, the owner of the shop, as the service was between Emilio and I, not Erick and I. Even though Emilio himself wasn’t rude, he was extremely irresponsible and never finished the work. He still owes me money and keeps ghosting me every time I try to get at least part of it back. This whole experience was horrible. I only had one car, my husband had to drive me everywhere, and dealing with these people was stressful and frustrating. A friend of mine also went through the same thing with Alex and is still without his car. Honestly, Xtreme Customs Body And Paint is unprofessional, unreliable, and disrespectful. I would not recommend anyone go there, look for someone you can actually rely on. These guys are the worst to deal with.

Ron Nena

★★★★★

5 years ago

Eric and his family and crew were awesome! From dropping off my truck with great customer service and willingness to accommodate me with their already busy schedule to picking up truck once completed. They made my 2006 Silverado look like brand new all over again! One greatly SATISFIED customer. THANK YOU.

gerald alvarez

★★★★★

4 years ago

Mr Eric and his team have been truly a blessing for me. They completely rebuilt my bike and have worked on my car and my truck. they are my go to shop for any and every fix for sure. Best part of all is they work with you as best they can depending on your budget and what you are having done. they have always been friendly and respectful but they take it a step forward and treat you like family. i would definitely suggest this place to anyone no matter the issue or improvement for your vehicle.