Z&D Auto Repair

H Chui

★★★★★

5 months ago

I’ve been bringing our RX350 to Z&D Auto for a while now—previously we did oil changes and brakes, always at a very fair price. Recently, we started noticing a high-pitch whining noise from the engine that got louder when pressing the gas. We were a bit worried since engine noises could mean costly repairs. Zach took the car in, did a careful diagnosis, and tracked it down to a worn alternator. He didn’t just say “the alternator needs replacing”—he patiently explained the issue and even demonstrated how a good alternator should sound compared to a failing one. He broke down the costs clearly (parts and labor) and assured me he only uses high-quality replacement parts. Later that same day, he called to let me know the repair was finished. I actually didn’t expect it to get fixed so quickly. We picked up the car and once we started it, the noise was completely gone. Driving home, the RX350 felt noticeably smoother and more responsive—more like how a Lexus should drive. Overall, it was a great experience: the problem was diagnosed quickly and accurately, the price was honest and reasonable, and the repair was done efficiently. I really appreciated the way Zach took the time to explain things and make sure I feel comfortable with the work. Trustworthy shop for car maintenance and repair!

H. K

★★★★★

4 months ago

We would strongly recommend this shop to anyone looking for an honest, knowledgeable, and ethical mechanic. After being told by a dealership that our coolant had leaked internally and might have damaged the engine, we were quoted $15,000 for repairs. I was so overwhelmed I couldn't sleep and even broke down crying. Thankfully, we came to Z&D for a second opinion -- and it changed everything. Zach took the time to thoroughly inspect our vehicle and found no signs of coolant leakage or engine damage, directly contradicting the initial diagnosis. He explained his findings with complete transparency, instantly restoring our peace of mind. Thanks to his expertise, we were able to move forward with confidence. The car is now driving perfectly without any issues. Zach truly acted in our best interest, and he charged only a very reasonable fee despite spending so much time helping us. Thank you, Zach—your integrity is the gold standard this industry needs!

Qiushi Zhou

★★★★★

2 months ago

Our family has been bringing our cars here for repairs and maintenance for a long time. Professional, honest, Great pricing, and efficient work. No unnecessary upselling. Highly recommended!

Lei X

★★★★★

2 years ago

I know the owner Zack for a while. He’s a really trustworthy guy. I’m glad to hear he opened his own store. I just did my car service at his place for the first time and I do recommend it to others. The charge was reasonable and he took good care of your vehicle. I can pick up my vehicle on the same day, which is something I never imagined at dealership place. Highly recommended!

李峰

★★★★★

8 months ago

Facing an engine oil pressure warning can be stressful and stop me driving on the road. But Z&D Auto Repair made the whole process painless. They accurately diagnosed the root cause of the problem and performed the repair with incredible precision (which even a BMW dealer wasn’t able to do). Not only did they fix it perfectly, but their efficiency also saved me a significant amount of money and time. Truly excellent service and consideration to the customer.

Jacob Colon

★★★★★

10 months ago

Zach rebuilt the front suspension on my Nissan Rogue quickly and efficiently. I’m extremely happy with the results and impressed by the quality of his work. He provides excellent customer service and does it all at a very competitive price. Highly recommended!

Vy Nguyen

★★★★★

8 months ago

Zach took care of our car over the weekend. Knowing we were out of town, he could have easily overcharged us due to our situation, but he chose not to. After making sure our car was roadworthy again, he mentioned that the steering alignment and tires would need attention soon. His comment came from a genuine concern for our safety rather than an attempt to upsell us. It's rare to find individuals with such integrity, and even rarer to find an auto mechanic who truly cares for his clients. Thank you so much, Zach!

wing lam

★★★★★

2 months ago

Came in for an oil change after a family recommendation and have been coming back ever since not just for oil change but various repairs. The process is always smooth, professional and stress-free.

Stacey Richards

★★★★★

10 months ago

I took my car for an oil leak check this morning. I got there at 8:20am, 10 minutes before the door opened. The owner who was assisting me was opened on time at 8:30am. He immediately started working on my car and showed me what was happening. I asked him if he could fix it. He said yes, and it would only cost me $20. I was so impressed with his service and honesty. I left the shop before 9am. I highly recommend and will return here to get my oil change.

Mi T

★★★★★

a year ago

Zach helped resolve issues on two of my cars today. One had an A/C problem on the driver's side that only blew hot air even when we set it at a very low temperature. He quickly identified it as a broken air blend actuator, ordered the part, and replaced it. My second car had hesitated ignition, and the other mechanic replaced the battery and alternator but did not solve the problem. Zach found out it was a bad starter and fixed it right away. He only uses quality parts and is very skilled and honest, and the charges are very reasonable. We highly recommend him if you need a dependable mechanic to repair your cars.

Jen Sanspree

★★★★★

2 years ago

I recently had the pleasure of visiting Zach’s auto repair shop, and I must say, I was thoroughly impressed with the level of service I received. From the moment I walked in, Zach greeted me with a warm smile and a genuine desire to help. Not only was Zach incredibly knowledgeable about cars, but he also took the time to explain the issues with my vehicle in a way that was easy for me to understand. He patiently answered all of my questions and provided me with options for repair, ensuring that I felt confident in the decisions being made. What truly set Zach apart, however, was his exceptional customer service. He went above and beyond to accommodate my schedule, working efficiently to get my car back on the road as quickly as possible. Throughout the entire process, he kept me informed of the progress and made sure I was comfortable with the timeline. Additionally, Zach’s honesty and integrity were evident in every interaction. He was transparent about pricing and never tried to upsell me on services I didn’t need. I truly felt like he had my best interests at heart, which is rare to find in the auto repair industry. Overall, my experience with Zach and his team was nothing short of outstanding. I would highly recommend his shop to anyone in need of reliable auto repair services. Thank you, Zach, for your professionalism, expertise, and above all, your exceptional customer service. Highly recommend Z&D auto repair to anyone.

Leslie Cheung

★★★★★

3 months ago

Great experience overall. The team was professional, honest, and easy to work with. Communication was clear, service was efficient, and pricing felt transparent. I’ve recommended this place to family and friends, and they’ve all started coming here too.

岩林

★★★★★

a year ago

I have been a customer of Z&D Auto Repair and with Zach for a couple years, and I can confidently say that his service is top-notch and honest all the time. From routine maintenance to complex repairs, they have consistently provided reliable and efficient service. He is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction. I trust him with all my automotive needs.

Andrew Ong

★★★★★

a year ago

Zach is a good, honest mechanic. Definitely deserves 5 stars. Honest Zach clearly communicates his diagnoses, options and repair processes. He does his best to work with the customer, and he takes the time to explain everything in detail. Some repairs are trickier, but he always explains the best possible options, and any possible risks. Doesn't try to sell you anything you don't need. Knowledgeable I've gone to Zach for a number of repairs for my 2005 Honda Accord. Each time, he's taught me about the car, parts, and repairs. He is experienced and knowledgeable. Affordable When possible, Zach tries to be on the customer's side and save them money as well. This isn't always possible, but he does his best.

Szepak Cheung

★★★★★

Edited 2 years ago

I just had my Honda Pilot serviced at Z&D. Service charge is reasonable and Zach's workmanship is what you expect from a small garage owner with his reputation at stake. Also, I have another repair needed for a emission warning light. He explains to me what the problem is and what is needed. The estimated repair bill is $3000+ since there are two faulty codes read. Since the repair cost is quite significant and the value of my vehicle is less, I appreciate his understand the cost and benefit of the repair versus my Pilot's current market value. He clears the codes and suggest to come back once the check engine light is on again. With this proposal, he can be sure and I don't have to replace both catalytic converters at once. I agree to his provided repair suggestion to replace the air fuel sensor for now and see if my cat really fails. The repair bill is ~$350 for now. If I need to replace the catalytic converter, front bank, I will have him fixing it for me. Adding a follow-up review on a different event. I have a flat on a tire. I take it to a tire store to have it repair. There are three punctures in that tire. One nail is obvious to see and the other two small nails are within ~2 inches apart on different location from the big one. Technician informs this tire is not repairable. This is understandable as he follows guideline. It is a run-flat tire and it still has plenty of tread. Tire-store does not have the same tire I have in store and I decide to order it online and have it installed later. I decide to ask Zack for a second opinion and he takes a closer look on the punctures. Luckily, the two small nails are not long enough to go through the tires. Only one patch is needed and I don't have to over spend on getting a new tire. The tire repair charge is reasonable and Zach does not over tighten the lug nuts.

Cynthia Chen

★★★★★

2 years ago

I came to Z&D Auto Repair this Tuesday. My initial intention was just to get the oil changed in my father's car, but what stood out was the shop's exceptional attention to detail and responsibility. Not only did Zach promptly change the oil, but he went above and beyond. Zach took the initiative to check and replenish the refrigerant and coolant levels in my father's car. He even noticed that the undercarriage was loosen so he fixed it right away. What impressed me most was the transparent and fair pricing. The total cost was surprisingly affordable, and there were no hidden charges or unnecessary add-ons. The professionalism, thoroughness, and fair pricing make this auto shop stand out. I highly recommend it!

Y Z

★★★★★

a year ago

Very trustable and reliable guy and service. Just changed brake pads and oil there. Got to know Zack thanks to recommendation from Jimmy, a mechanic I used to go and trust. It is hard to find someone you trust for car maintenance. Would highly recommend Zack to friends based on my experience two days ago.