27th St. Automotive - Eagle

Rebecca Wood

★★★★★

a year ago

I’ve been coming to this location for oil changes, and the service has consistently been excellent. They provided a thorough report of recommended maintenance, complete with pricing, so I can plan everything I need to get done before road trip season. The technician I spoke with was knowledgeable and took the time to answer all my questions. Overall, I left feeling confident and satisfied with my experience.

Andy Byde

★☆☆☆☆

3 months ago

I had a 2015 Audi Q5 and the replaced the brakes, first of all the cost was over $1800 for just front brakes and rear brake and rotors. Then the front brakes squealed terribly and they wouldn't fix it, they just said that is how Audi brakes sound (which in my 10 years of owning Audi's is not true). I was shocked after spending so much money for a brake job they took no interest in fixing it. Now I am going to take the brakes apart and fix them myself.

Kiara Belonzi (Kiki)

★★★★★

7 months ago

Awesome Service and friendly people. Good pricing on the different types of service as well very helpful of your situation. They share pictures of the area that they worked on and they won't fix anything without asking for your permission first. I recommend going here if your looking for good service!🤙

A Marie

★★★★★

7 months ago

My husband took a Jeep Willys 4xe we are in the process of purchasing down to this shop and they were so helpful. Curtis looked at it twice for us on two separate days and gave him some really good advice on what he thinks may be causing a simple charging issue and how we can fix it and what he advises for the future. He did not charge us for either diagnostic which was so kind. I really appreciate his help. We’ve also taken my 2020 Jeep Sahara here in the past and they were also super helpful. They are very fair and diagnosed it quickly and with a reasonable price. We will definitely continue to give them our business and recommend them highly.

Jordan Latham

★★★★★

2 months ago

Timely work. Well done. Thankful to have my car in and out of the shop on the fly. Clean workspace and professional.

Denise Harry

★★★★★

4 months ago

Great friendly crew. Online scheduling was great. Complete oil change and inspection in and out in 1 hour.

Randy Hickel

★★★★★

4 months ago

I needed a 100K mile service on my 2020 Ram 1500 Laramie Longhorn and the service was completed with excellent communication. The truck is running great and ready for another 100K

Eva Maria Bracamonte

★★★★★

2 years ago

Overall, the combination of efficient service and advanced technology makes this autoshop stand out among the rest. I would highly recommend it to anyone in need of automotive care, as the seamless blend of technology and expertise ensures a top-notch experience.

MJ Flick

★★★★★

a month ago

I’m so grateful! My car broke down while running my morning errands. I checked Google for a mechanic ‘near me,’ limped in before they were open, and they treated me as if I had an appointment.

Gregory Tanner

★★★★★

5 months ago

Always great service in timely manner! Trish behind the counter is nothing but incredible. I bring both my vehicles here and she is always smiling and going out of her way to make sure I have a great experience!

Beth

★★★★★

2 years ago

The new shop is beautiful and of course manly for the mechanics. You can guarantee we will be using 27 automotive for our repairs. Could not have a better Office Manager, Trish Maestas and Office Asst, Megan and of course Joaquin and Kim Cordero. Best place ever for help on your car.

Daniel Rohwedder

★★☆☆☆

5 months ago

I decided to take my car into 27th Eagle on the recommendation of a friend who had a great experience at 27th Boise, but I seemed to have the opposite experience. I appreciated the availability for shop time at this mechanic, I was able to book an appointment for the next day and immediately get my car inspected. As I was walking home, I received a call requesting approval for a ~$200 diagnostic, not unusual. A couple hours following I received a $5,000 quote for a transmission replacement, showing a transmission dipstick and some fluid, citing a "burnt smell" from the transmission fluid, which they reported as otherwise clean/recently serviced. They also indicated that my CV axles needed replacement, showing images of boots with leaking grease. There was no quote for the CV axle replacement, just the $5k for the transmission replacement. Two hours later I looked at the quote again and it silently doubled, now ~$10,000 for replacing my transmission. I checked this a few times, and until I received a call I was unsure what the charge would have been to replace the transmission in the car. The person I spoke to asked which quote I saw and I indicated I saw both, I am not sure if I had played along with the $10k quote if that's the price they would have charged me. My car is not worth $5,000 in perfect working condition, and no other options (transmission rebuild, even CV axle replacements) were presented to me. When I decided to pick my car up I was told "It's a matter of when, not if" for my transmission, which seemed like a pressuring tactic to get me to sign off on the transmission replacement. I took my car to a different mechanic who specializes in transmission work, and received a CV axle replacement and a transmission service (not replacement nor rebuild) which resolved my issue for ~$1,200. They indicated that it would be almost impossible to know if the transmission needed work unless it was serviced, since it's a closed system. This mechanic said the transmission fluid was dirty but not burnt, and it just needed a service combined with the CV axle replacement. I have noticed my issue was resolved with just a service and the CV axle replacement, which is not what my experience with 27th Eagle led me to believe. Maybe I caught them on an off day, but the doubled quote, near immediate quote for a brand new transmission, all combined with no quote for the CV axle replacement, makes me feel as though I didn't get the value of the $200 diagnostic fee. I also don't think 27th Eagle would refer alternative services that would be more cost effective at specialized shops, which to me seems like a key practice for a generalist mechanic. In this case, they could have mentioned that this transmission can be rebuilt, and that rebuild would be more cost effective than a brand new part. If you need work urgently completed and don't mind paying for new parts instead of repairs, 27th St. Eagle might be the option for you.

Mike Sage

★★★★★

4 months ago

5 Star experience! Took our son’s 2015 Jeep into them that was experiencing a massive oil leak and overheating. They diagnosed it quickly and found the Jeep dealer in Pullman, Washington spilled oil on the top of the engine while serving it and also failed to reconnect the electric cooling fan on the radiator. Working perfectly now!

Aylin Goodwin

★★★★★

6 months ago

I had an awesome experience here! I dropped my car off on a Friday and by the end of the day I already had my estimate. By Monday, the work was completely done and my car was ready to go. Super fast turnaround! What really impressed me was a few days later, Trish called to let me know they found a correction on my bill and were refunding me part of my payment. That kind of honesty is rare and really shows they care about their customers. Great service, great communication, and very trustworthy. I’ll definitely be coming back and highly recommend them!

V Ray

★★★★★

a month ago

I came in for an oil change. My car received a very thorough inspection and recommendations for certain scheduled maintenance. The work was completed at a fair price. We're going to be regular customers here with both of our vehicles.

Michael Bartnik

★★★★★

4 months ago

Excellent service. Professional and friendly. Their diagnosis of my vehicle was very thorough. It included a printed copy of any issues (including photos) recommended repairs and an estimated repair cost. All for me to approve before any work started. This was awesome. I would highly recommend 27th Street Automotive for anyone needing auto repair or service. Great job.

K

★★★★★

2 months ago

I took my Jeep into 27th St Auto in Eagle for an oil change. They also did a inspection of the entire vehicle which was included in the cost of the oil change. I was very impressed with everyone is came in contact with. The price was very good and the service was excellent. They have a new customer and I will definitely go back to them.