A-1 Muffler & Service Center

Chelsea Nash

★★★★★

2 months ago

Nice front desk service. Smart mechanics. Will go back if ever needed.

Kim Clayton

★☆☆☆☆

8 months ago

They had our van for over 3 months and I can't even tell you how many times they have had it since we started having issues with the transmission back in 2019. Too damn many is all I can say. Seems like they didn't fix it just so we would have to bring it back. and this last time we were promised that it would fixed and that they were working on trying to figure out what the problem was with it. We were told oh this is being done and that is being done... Then the last time we were even told that the person that was working on it no longer works there. So for three months we were LIED TO!!! Then also come to find out that they wanted us to get this pay them $1800 to make things right, fix the problem even though they never laid a hand on it to figure out exactly what is/was wrong and for us to get our van back. My husband is fully disabled and we depend on our van and now it isn't even driveable. Then when my husband calls the shop two weeks ago checking in on the status of the repairs when we found out that they were trying to change us for something that wasn't fixed the first time, the owner was in the background cursing my husband, who never said one nasty or out of context word not even the first time to be treated like this???? The icing on the cake is that we now have our van back in the driveway NOT ABLE TO BE DRIVEN. What kind of shop does this to their customers you ask??? A-1 TRANSMISSION!!! We even had a friend who took his truck to them and they assured him that they were trying to figure out exactly what was wrong with it and ready for this???? Called him and asked him how do you start your truck???? WHAT WAIT A MINUTE ARE YOU KIDDING ME?!? How can one company do this to their customers and still be in or stay in business??? UNBELIEVABLE And a side note the only reason I left a star is because I had to in order to post this review

Jeramiah Weston

★★★★★

Edited 5 months ago

Fixed my tail pipe bracket fast and the price was great!

Joey Brown

★★★★★

2 years ago

Highly recommend this shop. Moved here not too long ago, so wasn’t entirely sure where to go. My exhaust had rusted and split. I got there shortly after 12 and had to wait for everyone to get back from lunch (but that was explained to me ahead of time and I had no problem waiting) - I’d just recommend getting here before 12 or after 1. Anyways - Danny worked on my exhaust, showed me everything on the car before he did anything, told me his plan and allowed me to watch his work (from a safe distance). Danny was great - Honest guy and I appreciate the work! Very affordable and my car is running great and sounds so much better now.

Chuck Mayes

★★★★★

2 years ago

Absolutely phenomenal work! Great people great service. Danny did an excellent job on my corvette. Price was more than fair. I love dealing with local businesses. They will get all my exhaust work.

Kyle

★★★★★

a month ago

Went in for a leaking exhaust the repair was done extremely quickly and affordably

AV Transportation

★★★★★

8 months ago

These guy’s are the Best in Hickory and most affordable in my opinion! Only thing is you gotta make an appointment!

shane greer

★★★★★

2 years ago

This place was awesome 👌. I love the old school people who run it. I have a Mini Cooper and they were happy to put a performance muffler on it, not to mention how cheap they were. I recommend this place all day long. Tanks A1 for such an outstanding job. I'm one happy customer 😊

Kenneth Flowers

★★★★★

Edited 4 years ago

Great guys fair pricing and most of all they get the job done. Just this week they did a great job on my car install a clutch kit and transmission that was busted I will always take my car to these guys best around period Darrell and his crew are the greatest at diagnosing the problem and fixing it bottom line. Also fixed my car and truck within the same week they are fast and will get you up and going again these guys treat you right and will save you money can’t beat them.

B. M

★☆☆☆☆

a year ago

I made an appointment to have my mufflers replaced. I showed up and was told it would be a half hour until they can get to me. An hour and a half later, a different guy then who I had first spoken to (maybe the owner) came out to ask what I was there for, then told me they can't get to me today because they forgot they had two other cars to do. So I went down the street to Sidepipes who had me in and out in a half hour for the same price.

Donna

★★★★★

Edited 2 years ago

They have always treated me right when I go here. Usually go for inspections and they always try to get me in asap, even though they are usually pretty busy. Which, I think that speaks for itself. All his customers can't be wrong. lol They do good work.

Jimmy Gillman

★☆☆☆☆

4 years ago

Called for a price, it was fair and i was told to come on in they'd work me in. So I drove the 45 minutes to get there only to wait 30 minutes before even talking to anyone and even then I had to step up and say something. Come to find out the man I spoke with on the phone had left ( apparently he was the manager or something like that) without saying anything to anyone. Then they told me they won't be able to get to me and that was it! They jumped to someone else like I wasn't even there. Little did they know the work I was having done was temporary and was about to have my whole exhaust system upgraded, which would have been good easy money for them. But oh well!

Tim H

★★★★★

5 years ago

Good down-to-earth folks. Stopped by for an estimate and information about putting a Flowmaster muffler on my truck. They had the part in stock and did the work while I waited, for a very reasonable price. Overall quite satisfied with the whole process.

Amber Whisnant

★★★★★

a year ago

Darryl and his team was the best my son's air conditioner was not blowing cold air they fixed him right up and it is colder than it was the day he got the truck

William MacLachlan

★★★★★

Edited 8 years ago

Did a full custom exhaust on my 2006 mini Cooper S, did a beautiful job and made it look and sound 10X better. I will definitely bring my other exhaust jobs here from now on. Fantastic crew works here, friendly fast service for a great price.

priscilla steelman

★★★★★

2 years ago

Liz Hass to be the best place to take your vehicle nowadays they are the only ones that didn’t try to take me just because I’m a woman I’ve had a lot of work done there oil changes alternator transmission just about anything you can imagine way way less than what anybody else would charge and as far as an oil change using the synthetic oil you cannot get it cheaper anywhere else you just can’t find a place like this nowadays and the owner Darrell is the most respectful Nice and honest as a person you can find and thank you for all the work you’ve done for me

Matthew Lipscomb

★★★★★

7 years ago

Awesome place! They do general work as well as exhaust and muffler repair. The owner and his right hand man are two old salts that's forgotten more about cars than most technicians will ever know. Not to mention there prices are super low. Seriously if you need work done, don't think twice before bringing your car here.