About Business
Conveniently located in Hickory, NC, Intoxalock Ignition Interlock has established a strong presence in the Car Repair market. They have specialized expertise in Safety equipment supplier, Auto electrical service, Car inspection station, making them a top-choice Car Repair specialist in Hickory. Backed by 9 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Hickory, NC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Intoxalock Ignition Interlock is the go-to destination for quality and service in Hickory, NC.
Google Reviews
forbes auto sales
★★★★★
9 months ago
James is very helpful the whole team is great
Wesley Webb
★★★★★
Edited a year ago
This company came back and fixed my problem I am thankful for there help after the problem I encountered. Thank you
Alice
★★★★★
2 years ago
I have only good things to say about the intoxalock Tate blvd Hickory location. I had several negative issues with the Intoxalock company itself, starting with the sales department and customer service, if you want to call it that.but Cody whom works at the Hickory location went above and beyond to help and fix the problems I was having with the blow device failing and fixing all the mistakes made by the sales department of The Intoxalock company, which was a nightmare for me. Cody, so far is the only employee that for me, has done his job and then some, and idk what I would have done without his help. Too bad this company doesn't have more employees like Cody, who actually cares, does his job and goes above and beyond to help and fix the problems. I highly recommend this specific Intoxalock on Tate blvd Hickory Nc location. Thank you so much Cody, you're awesome 👌 👏🏻 👍
Alan Goode
★★★★
☆
Edited a year ago
Nicole has been a blessing for me she has took the time and really listened to everything I've asked her she deserves a raise
CLAUDIA VELASQUEZ AGUILAR
★
☆☆☆☆
2 months ago
Terrible service trying to get in touch with these people
Chuck VanDorn
★★★★★
Edited 5 months ago
The guys at the installation center were great.
Michael Cook
★★★★★
a year ago
Installer was very helpful and patient with me watching the training video... I appreciated how he broke down the process of everything and how it worked.
Melissa Austin
★★★★★
Edited 2 months ago
everything is working great on my machine. The customer service is excellent n so is the people that installed the machine. Thank you!
Charles VanDorn
★★★★★
Edited 5 months ago
Had a billing problem, but it was fixed by helpfull staff. Pleased with response.
wesley coleman
★★★★★
2 years ago
Cody Reed is one of the most helpful and intuitive people I’ve ever had the pleasure to interact with. He helped to solve a problem that was plaguing me for months. He absolutely deserves recognition for all he’s done and dare I say be given a healthy raise and more responsibility. Thank you Cody you are appreciated.
Kelsey Netting
★★★★★
a year ago
Great guys there. They were so helpful. Thought me how it works, warned me about possible problems and were quick to install. Clean shop and tried to make sure I was good.
amy deese
★★★★★
6 months ago
Kris was excellent! He fit me in for a switch hours earlier than expected! 5 stars
Van Ussery
★★★★★
Edited a month ago
All my questions were answered in detail. Technician was very helpful and timely.
Benny Lister
★★★
☆☆
2 months ago
People are great, automated directory absolutely sucks !!! Got simple question and can't get a real person on phone !!
Melvin galdamez
★★★★★
Edited a month ago
They literally don’t help with an accidental record of an lockout you can literally see if it was from alcohol or not this Intoxalock tries to get you for everything
Adam Johnson
★★★★★
11 months ago
(Kelsey, i think?) She did great and actually took the time to fix an issue I've dealt with for 6 months. And had to pay multiple fines over. She is helping me get that refunded as well where the last guy was always messing something up and taking forever.
TJ Rose
★★★★
☆
Edited a year ago
Updating my review again to reflect my Intoxalock and customer service. After the last review, Mr. Slack called me and resolved my issues. Very professional and understanding. First line of communication needs to be replaced. Young ladies with attitudes putting me on hold for an hour and not transferring me properly, need to find a different line of work. Once you reach management Intoxalock is taken seriously. With the product you have to blow to start vehicle, then a random blow at about 5 minutes and then again I think every 20-30 minutes. You must blow on every arrival. If I go anywhere, get out, and come home that is 6 blows per trip. I can go to a dozen places in a day. That’s life. Grocery store, take kids to school, take off the trash, run to bank, any business, and errands. Many days I may have to blow over 25 times. This can cause anyone major anxiety issues. If you arrive at the moment Intoxalock recycles you may think it’s an arrival blow and it is not. This was very confusing this first six months. Wasn’t machines fault, but wasn’t mine either. Yet any violation costs $80 to reset and wasted time back and forth to location. More anxiety if you live paycheck to paycheck. Happened to me 3 times in 10 days. To finish, I would like to say thanks to Daniel Slack, Intoxalock supervisor. Because he resolved my issues this new review is much more positive. He is good at what he does. I will be providing NC DMV and Intoxalock management with a 6-month user report and summary. Grateful to be driving. Sincerely
Ronnie Cochran
★★★
☆☆
a month ago
My appointment was scheduled for 8 o’clock in the morning but was rescheduled to 2:30 that afternoon. The lack of communication from your corporate office to me was poor.
Cristy Kinley
★★★★★
5 months ago
Those 2 guys at the Hickory office are the absolute best. I had put smart start in my car at first but had them take it out and these gentleman in Hkckory are amazing @!!!!!!Best. Choice right here
Yolanda Bennett
★
☆☆☆☆
Edited a month ago
I can't pass the blowing part cause I can't blow long enough because of health issues. Why they took out the machine I had I do not know I had it for 2 years and no problem blowing now I'm going have to pay more money with fines!!
