A & J Automotive

D Biggie86

★★★★★

5 years ago

I went in to get my car checked out. I think my clutch was going in my car. Chuck the manager was so friendly and always kept me in the loop with my car and what was going on. I highly recommend them to anyone who needs their car worked on. They are very honest and tell you what you actually need and not try and sell you stuff you don’t just so they can make money. Thank you A & J for the great service. My car thanks you also 😁

Frances Meza

★★★★★

4 years ago

Great place. Been fixing my husband’s car here for years. Also just took my car in. $450 for brake rotors cause it failed a state inspection at another shop. With military discount about $420 and the other shop was going to charge about $500. So seems to be fair prices and workers are friendly. Also rebuilt our Equinox that always has issues a few years ago.

Ben Doucet

★★★★★

3 years ago

I can't say that I've ever had a bad experience with A&J yet. They're fair, courteous, and quick, and I've never had that "I feel like I just got ripped off" feeling when I leave. They're not the cheapest, and not open Saturdays, but I don't see myself going to any other repair shop or mechanic.

David Campbell

★★★★★

6 years ago

As an automotive professional for more than 40 years, I was impressed with the professional service and friendliness of the staff. Having just moved to the area. I had A&J perform an emissions and safety inspection on my vehicle. They were timely, honest, and got me in and out very quickly. Kudos to a well run, clean, honest and professional shop! Thanks for your help!

John Tarplee

★★★☆☆

3 years ago

Joe, the Service Advisor was great! His Service Manager Joe, however not so good. I’m a retired Service Manager of over 30 years in a Buick/GMC dealership. I would never have treated my customers the way he treated me. Very rude and condescending. And for that he just lost a very good customer after spending $1400.00 in his establishment.

William Both

★★★★★

a year ago

We've been going to A&J for years, and even after we moved we make the drive back to have our vehicles serviced here. Great folks, great service, competitive prices. Highly recommend taking your vehicle here.

Rexxor

★★★★★

a year ago

Best place ever, the man and lady at the front were so kind to me and very honest. Got emissions done here and would 100% come back! The lady at the front desk also went out of her way to find me an iphone charger which I greatly appreciated.

Ron Cox

★★★★★

Edited 9 months ago

As usual, these guys ROCK!!! We thought we could be looking at a really expensive A/C repair, but the crew got it diagnosed and done quickly and nowhere near the price I was expecting. I've trusted them for years and will continue to do so for years to come.

Patty Fletcher

★★★★★

a year ago

I was visiting my niece in Fredericksburg VA, and she had a problem with her lights on her Toyota, needed an emissions inspection and state inspection. Joey was very nice and professional to give her all the information she needed to leave her vehicle. They diagnosed it, gave a quote, and got everything done in a few hours. Their waiting room is large and very clean. While we were going over the information, I asked Chuck how much to air my tires in my vehicle. He replied, "Nothing. Let me have your keys." Momentarily, that was complete, and we were to go on our errands until her car was ready. We believed there was an electrical problem, but Joey reassured us there wasn't. He also stated that if the lights go out, bring it back, and they will replace them for free!! Definitely recommended this place...just a little hard to find a bit of a hint..look for smoke/vape store with red roof. They are right next door. Just wanted to give Frick and Frack or Sam and Fred a mention! LOL! They were very professional, also.

Semper Dry Water Removal

★★★★★

3 years ago

We have been a customer of A&J Automotive for years. Not only is the workmanship great but the customer service is amazing! They always listen to our concerns and talk us through what our vehicles need. We feel all our vehicles are in good hands and they treat us very fairly. They maintain our fleet of 16 trucks like they are their own. Highly recommend A&J!! Chuck and the team will take amazing care of you and your vehicle.

Jenna Wallace

★★★★★

Edited 5 months ago

Chuck is always fantastic and helpful - they always take care of us whether it’s getting in from a tow, fair estimates and low wait times on service. Thank you guys and Chuck for always being so great! A year later and we’re still taking our vehicles here- can’t say enough about how amazing everyone is- they treat you like family and 100 percent trustworthy! Thank you guys for taking great care of me Friday and always- still shout out to Chuck for everything!

Charity Oates

★★★★★

a year ago

A&J has always been my choice since moving to Fredericksburg. They have great customer service and the price is always reasonable. I trust them for all of my mechanical needs. Also, the turnaround time is pretty quick.

Brian Mills

★☆☆☆☆

10 months ago

Had a pre purchase inspection done at this shop and they completely dropped the ball. Overlooked many issues with the vehicle and charged $150. Firestone found many issues for just $10, I can't speak for their maintenance work but don't trust them to make sure you are buying what you're being sold

Lila Lexxi

★★★★★

9 months ago

The only place in Fredericksburg that does appointments! They work with your schedule as other places don't and they turn you away if they're too booked up. They have really good hardworking staff and they are able to get your car taken care of. No upselling! Just straight to the point with trying to get you and your vehicle out. They just recommend things for your vehicle which they can take care of and give an estimate for example. Which is greatly appreciated. Also nothing about getting their store credit card unlike other places that push that Non-Stop. Definitely recommend!!!!!! Such a great experience. It felt like a breath of fresh air when I had went in yesterday. They do both Emissions and State Inspections which other places are hit and miss if they can do both it's usually one or the other. I will definitely be coming back. Most customers recommend them than any other repair facility. Don't miss out on this hidden gem of a place :)

Georgette Askaryar

★★★★★

7 months ago

We where an hour & half away from home and on our way for a vacation and we had some break problems and they got us in rite away. We couldn't thank them enough for what they did for us. If we lived up here I would be taking all our vehicles there. Customer service was wonderful and we recommend taking your vehicle there. They deserve more then 5 stars

Eric Truppi

★☆☆☆☆

a month ago

Was on a road trip from Florida up to New York blew fuse in my dodge ram, had no heat car charger or radio, asked for them to help they said i was going to have to wait till after lunch which was 4 hours for a 1 minute job. Luckily I found another shop up the road they did it for free!!!! But I tipped them $50. Glad I found another place besides this one.

Susan Hicks

★★★★★

3 months ago

I had my daughter’s car towed there after it broke down. Another local shop had told me there wasn’t a problem. Fast easy fix. I started taking the suv there. They do great work. Their prices are reasonable.