AAMCO Transmissions & Total Car Care

Uziel Leon

★★★★★

a year ago

Took my car here cause I thought I had a transmission problem but ended up being the engine. Randy was extremely helpful and gave me options that definitely helped me saved some dollars . 100 percent recommended! Honesty counts

Alfred Perez

★☆☆☆☆

a year ago

Dropped off vehicle for inspection and estimate at 8am. They said it would be checked out before noon. Waited until 130pm to pick up car. Mgr said he had not called me yet but released keys. He agreed to call me before 5pm to provide an estimate. He didn't. I waited a few weeks hoping he would call. No response. I called 2 weeks later. He couldn't find my paperwork supposedly. He said I had to take it in again for an estimate. I told him I couldn't miss work again. They either never inspected the vehicle (eventhough it was parked in a different space when I picked it up) or just poor management. It's a clear sign not to do business with AAMCO-- at least at this location. Poor customer service!

monique S

★★★★★

9 months ago

These guys know what they are doing and treated us so well. Randy explained everything to us and Jennifer was so kind and helpful. True professionals!

Jackie Pigg

★★★★★

4 months ago

Randy was so informative & helpful & I’m very appreciative of his honesty 🙏

Yamil Sarmiento

★★★★★

4 months ago

Great Friendly Customer Service Jennifer And Randy are very professional. I’m a very happy customer

Rosalee O'Hare

★☆☆☆☆

10 months ago

This is specific to the Downey location. I do not recommend taking your vehicle to this location. I took my truck to this location for a repair due under warranty amd they refused to honor the warranty. I made an appointment, I handed my paperwork to the lady and she looked us up and down, glanced at our paperwork, took our paperwork to a man working behind an open window area and they both told us they wouldn't work on our truck, even though we have a nationwide warranty. Without looking at our paperwork any further than our address we were told to 'go back to our neighborhood ' to get serviced. Our truck broke down and was originally serviced is a different location than where we live. This location told us we had to drive our truck with a damaged transmission thats under warranty to a different location further away which will result in more damage. Horrible way to be treated after spending thousands of dollars. After the owner was made aware of this interaction the lady and man are saying that they weren't rude or racist but we were there less than 3 minutes and we were refused service. If there are cameras the owner can tell by the body language alone, if there is no audio, that his employees 100 % mistreated honest customers.

Bri Romero

★★★★★

11 months ago

Randy was amazing and so was Jennifer they helped me out with everything, it was amazing such a great experience. I’ll definitely let my friends and family know about this place in Downey. Thankyou Amco transmission and your amazing team

Sgt. Z

★★★★★

6 months ago

Had to get a transmission rebuilt. Dealership was going to charge me over 10 grand for the job. Took it to AAMCO and they did it for less than half the price and at 1/3 of the time.

Chani Roxanne Capati

★★★★★

10 months ago

I’m very pleased with the work and customer service of this shop and the people running it! Brought my family vehicle here to get my transmission rebuilt in the past, unfortunately had trouble with my engine recently.. got quotes from different places and recommendations from people I trust to sell the vehicle or fix it? Thing is, like so many of us, we work too damn hard for our vehicle to just let them go.. so I decided to keep/invest in it and I’m so happy I decided to keep it and feeling hopeful to keep on running this beautiful piece of machinery for years to come 🏁To me it’s the miles of memories we put into our vehicles that make a vehicle worth keeping. Much respect & love to Randy, thank you for working with me and getting me and the family back on the road again🏁 thank you Jen for your hospitality and warm welcome when entering the shop. Thank you AAMCO team Downey for exceptional workmanship and customer care experience 🏁

Josie Beltran

★★★★★

5 years ago

Very happy and thankful that my boyfriend found this place and made me an appointment to come and get my car double checked. At the dealer I was about to be charged about $150 for a further inspection and with these guys here a got a reading for free, and turns out my car is not in need of anything. Thank you to the friendly staff and for the quick service.

Jacques Tellis

★★★★☆

2 months ago

Great place great staff if your looking to get your transmission serviced definitely is the spot they also do other car services

Ernie G

★☆☆☆☆

4 months ago

worst AAMCO I ever went to, couldn't fix a transmission right I had a 4x4 they told me it was ready I drove it home it started smoking and wouldnt move, they told me to tow it back and my expense !!!!!!, they screw up and I have to tow it then when we got it there took two weeks to get back and the low 4 gear still didn't work.. I AM WARNING EVERYONE DO NOT TAKE IT TO THIS AAMCO, worst ones ever !!!

nancy lumbreras

★★★★★

8 months ago

I am a thoroughly satisfied returning customer thanks to Randy and his outstanding team! Randy’s expertise and professionalism are truly impressive—he is not only extremely knowledgeable about transmissions, but also genuinely friendly and honest. I really appreciate that he never tries to upsell unnecessary services, always focusing on what’s best for the customer. The entire team goes above and beyond to ensure you’re well taken care of, making the whole experience stress-free and pleasant. If you need any help with your transmission or just want honest advice, I highly recommend stopping by. Thank you, Randy, for your exceptional service! I will definitely return if I ever need assistance in the future.

Fabian Rios

★★★★★

2 months ago

Great service I honestly don’t know anything about cars but they were really helpful and explained things to me

Juan Blanco

★★★★★

a month ago

Great customer service. Very professional and helped me a lot. Can’t recommend enough.

Jordan Burroughs

★★★★★

2 weeks ago

What a great shop thank you guys so much for keeping my truck truck safe for the few days it had to be in your driveway I recommend the shop to anybody.

Brnxbmr 86

★★★★★

4 months ago

I had my transmission work done at AAMCO and honestly, the whole experience was great. The staff was super friendly and helpful, and Jennifer was amazing she really went above and beyond to make sure I understood everything and felt taken care of. The service was quick, the work was solid, and my truck running perfect now. Definitely recommend this place! Thank you, Ali