ABRA Auto Body Sioux Falls - South

Dave

★☆☆☆☆

3 years ago

After a May hail storm my truck sustained damage including a smashed windshield. After 4 weeks waiting on an appointment to make an appointment I was scheduling for the work to begin June 30th. After having to battle to get a rental, the truck was out of my possession for 6 days, I was called that next Friday right at around 5 and told my truck needed a new roof and that my insurance company denied the windshield replacement. That’s not their problem but not letting me know until the last minute is. Communication with this place is nonexistent, no return calls, you have to stop in and hope your case worker is there. After some time I got the insurance to cover the windshield but had to make yet another appointment for the new roof again a month away. When I got the truck back there was a hail dent they missed and I had to make the rep write it out in front of me for the next appointment to get fixed. Brought the truck back in late August, when I got it back the windshield wipers did not work, and the daytime lights didn’t come on. I fixed that by putting a fuse back into its correct position and adding back a missing one for the lights. I’ve had to take it back to get overspray cleaned off the rear window, and just now a piece of weather stripping flew off on the highway . I see they broke the clip that attaches the striping and added 2 sided tape to put it back on. Terrible just terrible.

Jason Currie-Olson (Faithful Wanderer)

★★★★★

a year ago

I had a really great experience with working with Abra on getting my new truck repaired. Had an unfortunate incident with a turning semi about a month after purchasing a new truck. Worked with the businesses insurance to have the truck repaired at Abra. Everybody there was awesome to work with. Marcus was my representative. And he was really great at keeping me updated on the progress of the repairs of my truck. Would highly recommend working with them.

Lynn Toben

★★★☆☆

Edited 2 years ago

Update: I finally got my car back after 4 weeks. I updated this to 3 stars just because of the length of time this has taken. The painting is adequate. It blends well but slightly misses the depth of color of the original paint. You would think these were the before pictures but they’re not. This is the work they deemed acceptable to fix a minor paint defect. It’s worse now than when they started. Service was ridiculously slow. Three and a half weeks and this is how my car was returned to me. They should be ashamed. I’m disgusted by the poor quality and poor service. Still trying to get this resolved.

Christina Rimmer

★★★★★

6 months ago

They fixed my 23 eclipse cross in great time and it looks amazing color matches perfectly and its not an easy color to start with They also cleaned it never had a business do that.

Robert Elliott

★★★★★

3 years ago

Abra Autobody was very accommodating for repairs needed for my Ford E250 Van. It only took 1 full business day for repairs. I had excellent communication knowing the cost of repairs and when to be completed. I was very pleased with results. I highly recommend them for service and repairs for Autobody and other special repairs. I felt they should be the gold standard in Sioux Falls. Extremely Satisfied! Definitely will do business again!

Zora Herrboldt

★★★★★

4 months ago

The nicest people around. Great service and great customer service. Very professional, honest, and fair. we couldn’t be happier with them!

Jordan Heiden

★★★★★

7 months ago

Nobody likes having to go to the body shop but they could not have made this experience any better. Communicating what needed to be done and the step of the process my vehicle was in. Quick turnaround time. They dealt with insurance so I didn’t have to. The work is impeccable, can’t even tell any damage was there.

Kyle Rose

★★★★★

2 months ago

Amazing experience, car looks just like it looked before the accident, shout out especially to Marcus, he made what would be an unpleasant process as smooth and pleasant as it could be, even over the Holidays, excellent customer service.

LANCE KENT

★★★★★

a year ago

On Friday, November 1st I came out for my lunch break to find a big black long streak on my Cadillac Escalade. I wasnt sure what it was. Too cold for tar and it wasnt a marker long story short it was grease of some sort I ran over. They were able to get me in and within 5 minutes I was done and they didn't charge me anything. I would highly recommend this place. PS Only one issue and that was with the Apple Maps it will take you to the Menards parking lot.

Anna Stahl

★★★★★

2 months ago

So happy with the service, kindness, and experience of Abra. Car looks new and couldn’t be more appreciative of the communication and timeline of Marcus and the whole team. Many thanks!

GAIL GIESELMAN

★★★★★

5 months ago

While I was in Sioux Falls today I had an issue with my front bumber coming unattached from my car!! Called Abra to see what they could do to fix it so I could make it back to Minnesota they got me right in looked at it, fixed it!! So I could get 🏡 home!! I would highly recommend Abra for all big or small issues!!! Thanks so much to the young gentle man who fixed ❤️ my car and everyone else that was there!! I would take my car back!! Thanks again!!!!

Angela Riedel

★★★★★

4 months ago

I was sent to ABRA through my insurance company for some body repairs on my vehicle. They were very friendly and easy to work with. They kept me updated on the process of my vehicle. And even though there was a communication issue with the insurance company, they handled it wonderfully.

Ann

★★★★★

4 months ago

I was very impressed with the customer service at ABRA Auto Body. All communication was incredibly professional, and I received regular, helpful updates to let me know where my car was in the repair process. The team even worked to finish a few hours earlier than expected when I had a time crunch on my end. The repair was excellent, and the service was five star. I would highly recommend this location!

Charlie Hoffman

★★★★★

3 weeks ago

ABRA did a great job on my F-150 and it looks like a new truck!! Marcus made it happen!!

Shayla Lorraine

★★★★★

a month ago

Got my light, front fender, and front bumper fixed here after getting into a crash. Took about a week and 2 days but most of that time was waiting for parts. I love how their team would call with updates on the progress. Highly recommend coming here for your car fix

Brielle Cords

★★★★★

a month ago

I had body work done on my vehicle and had a great experience with Marcus at ABRA South! He went above and beyond and even buffed out a few extra scratches that weren't included in my claim. He was kind, knowledgable, and was awesome about communicating with me and providing me updates while my car was in the shop for 2 weeks. Highly recommend!

Angelique Jones

★★★★★

4 months ago

Marcus always takes really good care of my car and makes my life so much easier! I’m kept up to date on what’s going on and everyone is so kind! Thank you guys so much! Before and after photos are listed (BRAND NEW BUMPER, LOOKIN GOOD!)