Acclaimed Auto Service

JACK GO

★★★★★

7 months ago

I've known Ben Abbit, owner, for almost 25 years since moving to the valley from New Jersey. His auto shop had been taking care of all my vehicles. I highly recommend them, honest staff, and right price.

Adam B

★★★★★

10 months ago

Whilst driving my beautiful 6-speed Challenger from Brownsville to McAllen, the water pump busted. As it was close to midnight, I had to pull over at a truck stop and wait till the morning to have it towed. I searched for a local shop with high marks and found Acclaimed. This was Saturday morning. They quickly diagnosed the issue and produced an estimate. Owner Ben will give you a favorable rate and look for affordable parts. The vehicle was repaired on Monday morning as promised. Friendly mechanic on site. When looking for a mechanic, it's important to find a shop that treats its customers with respect. I would recommend them.

Celeste Avendano

★★★★★

10 months ago

So Glad I took advantage of my AAA. Otherwise I wouldn't have known a about Acclaimed Auto. Great and prompt service. I was Greeted by Ben who took care of my car's needs. He gave me a great price and my car was ready sooner than I expected. Definitely going to use this business again when needed.

Sofia Rodriguez

★★★★★

10 months ago

The A/C in my car stopped cooling and I wanted to get a second opinion besides the diagnosis I had gotten at the dealership. I found this place on google and decided to stop by based on the fantastic reviews. I'm so glad I did! They checked my car and gave me a quote the same day. The owner patiently answered all of my questions, for which I'm very grateful for given that I don't know much about cars. I also appreciated that he was very straightforward from the start about part prices and the time it would take to get things done. Overall, I got the feeling that the people working here are knowledgable and do honest work. In the end, I had to get my car fixed at the dealership because they got the part I needed faster. However, if I could've waited a bit longer I would have definitely chosen to get my car fixed here. Location was also what made me stop by this place. It's easy to find, there are enough parking spaces, and the lot is clean. I'm definitely keeping this business in mind for any future car services/needs.

Kevin Abraham

★★★★☆

Edited 4 years ago

This place does honest work at a fair price! I’ve been here 3x and I’m quite satisfied with the work they’ve done so far. They also have not tried to sell me services that weren't needed, like dealerships tend to do. In addition, they provided accurate diagnostics (so far) for the issues my cars have faced. Kudos to Angel (the mechanic/technician) for his good work. That being said, I do think a few things can be worked on: 1. Customer service isn’t the best but it’s definitely not horrible. 2. The pricing structure should be more up-front (i.e. including any extra environmental fees, taxes, etc.). For instance a brake fluid flush is $59.99 according to the pricing board. However, I paid a little over $80.00. Apparently that’s including the environmental fee & tax but something doesn’t add up (to me at least). That’s still a fair price, but if the final price is $20 more than what’s on the board- that should be stated somewhere. Update (for point #2): I ended up calling the owner and was told that they did the brake fluid flush 2x because the fluid was very dirty & that added $10 to the price. He apologized and told me that he should have informed me of the pricing change (though I did try and ask for clarification in the shop while paying and was told that that was the price, which I did not have the energy at the time to argue about). I also think that they should let me know before they go ahead and perform anything that requires extra cash to complete. This is the shop that I choose to bring my business to now, so I would hope that every fee is explained to me in the future, as I hope to not be deceived.

Trevor Hubert

★★★★★

6 months ago

Excellent service. Ben and his staff are in a league above other auto service shops. They perform excellent vehicle service and their prices are reasonable. Ben is a true gentleman and patriot.

Joy Song

★★★★★

6 months ago

They were honest, reasonable, and very helpful! We had already been misled by two other shops before coming here, but this place finally diagnosed and fixed the problem correctly. After just a few hours of work, the leak was gone and the warning light disappeared. 🥳Hallelujah!!! I really appreciate their professionalism and transparency. I’ll definitely recommend this shop to my friends and encourage them to come here for any car issues. 🚘🚖🚍🚔

theodore jeppesen

★★★★★

7 months ago

Ben has been monumental on the upkeep for my cars. From simple engine noise to full engine replacement transmission service, AC service etc. Always excellent personal service from Ben and Angel the main mechanic. They are great working on any car brand and model he also answers any questions I might have about cars Thank you so much Ben and Angel

Noemi Martinez

★★★★★

3 months ago

I absolutely loved this place! I needed my car fixed and it was done the very next day! They were fast and so sweet. I will definitely be going back!

Jessica H (tolstoystan)

★★★★★

3 months ago

Took my Kia for a pre-purchase inspection. Great, professional service. They were very thorough and their price was reasonable.

Marcos Meza

★★★★★

7 months ago

This place was recommend by my coworker for auto work on my 2021 Honda accord. Ben the owner was able to order a dealership part and installed at half the cost at the dealer. I definitely recommend coming here for any of your auto tune ups or repairs.! Friendly staff!! 100% would come back

Antonio Aguilar

★★★★★

7 months ago

I found this place on Google. It had very high reviews and it ended up being close to my office. I dealt with Ben directly. He's a very pleasant fellow to work with. They also offer a 10% discount for veterans. I took my 2015 Toyota Corolla because it wasn't blowing cold air when idle. It turned out to be the compressor. Ben and his team knocked it out in a day 1/2. I was very satisfied with the work and the reasonable prices. Before finding Ben I bounced around from one mechanic to another, but wasn't satisfied with their work or prices. I finally found a place I can go back to and recommend to my friends and family. Thanks Ben!

Amber Gonzales

★☆☆☆☆

4 months ago

0.0 on this business I have a 2018 Denali and this old man charged me 80 bucks just for oil change even with a coupon he better be glad I didn't call BBB for ripping ppl off. Then he talked me into it was the best oil with tire pressure check for free with oil change and to throw away the oil. I don't recommend this place to nobody.

Ronee Garza

★★★★★

a month ago

Mr. Ben is an amazing person, I called him yesterday because my son was having trouble with his car , Something was leaking, And I was getting worried because my son travels to Weslaco every day. Needless to say he found the issue and they fixed it, I am so grateful for him, thank you, Mr. Ben.. ☺️

Janie Vargas

★★★★★

3 months ago

My Lexus GX460 was making a terrible noise when I would apply the breaks. It turns out it was the rotors and break pads in the back wheels. I had already replaced the front but I didn't think about the back. My friend referred me to Ben at Acclaimed Auto Service. He said they had done very good work for him recently at a reasonable price, so I took it there. Ben and and his team checked it out and did the job the same day. I'm so grateful. Thank you Ben!

Lauren Bassett

★★★★★

3 months ago

Mr. Ben, the owner, is always upfront, honest, and fair when checking on your vehicle and doesn't try to upsell you like most other auto shops. He is very friendly, easy to work with, and a good honest man. My family has used him for years and we will continue to do so. I highly encourage you do the same.

Dwayne Morgan

★★★★★

4 months ago

I had a great experience at this auto shop. My coolant tube had completely broken and needed to be replaced, and they were able to diagnose the issue quickly and fix it. The service was solid, the price was reasonable, and everything was explained clearly. I left feeling confident in the work they did. Definitely recommend if you need reliable and efficient car repair.