Accurate Automotive EC

Matthew Engebretson

★★★★★

a year ago

Tammy and her guys are life savers. They do good, efficient work, and take pride in what they do. I came in with an unrealistic schedule and they made it work, even stayed late to make sure everything was perfect. Definitely give these guys a call if you need a brake job.

Kelly Dolan

★★★★★

a year ago

The BEST auto repair shop in the EC area! Tami and her team are knowledgeable, reasonable, and honest in their work. Thank you, Accurate Automotive for taking care of my Altima!

Angela Nelson

★★★★★

2 years ago

I am absolutely blown away by Accurate Automotive! The service was fast and they were able to fit me in right away. So extremely knowledgeable and explained to me in a professional and down to earth matter. After being taken advantage of in the past from other businesses it was so refreshing to know that this place was doing things the right and fair way. PLUS, I was greeted by the cutest and friendliest little Pug. I highly recommend Accurate Automotive EC!

Taylor Houseweart

★★★★★

a year ago

I was in the market for an oil change. They were extremely affordable and were able to get my vehicle done in a timely fashion. Additionally, their service quotes seem to be quite competitive for the eau claire area! I would definitely recommend this shop for any kind of vehicle service.

Cari O'Connell

★★★★★

2 years ago

Owner Tami is absolutely wonderful, as she goes above and beyond to show care/understanding & to help in every way possible. By far the best experience I've ever had with getting my tires replaced, and then getting a few other necessary repairs done on my vehicle. Amazing service, and would recommend to anyone!

Brady Roy

★★★★★

a year ago

Very friendly and knowledgeable staff. I'm sure they are great with all brands but they really know their stuff when it comes to Mopar products. Pretty affordable and real with you too...they could have easily told me I was looking at a $1500 job but gave me a solution that was only roughly $200. I'd recommend them for service.

Jeff Hanson

★★★★★

6 months ago

Tami was GREAT to work with! Her team went to extra lengths to assure that my daughter was safe!

Bonnie Chandler

★☆☆☆☆

a year ago

I was in Eau Claire for business. I was very happy that they were able to provide routine maintenance to my company vehicle. I met the extremely friendly assistant manager, Lily. The customer interaction was fantastic. However, the mechanic did not properly fasten the Oil Access Panel on my Toyota RAV4. The panel partially came off and was dragging along the intestate. Thank goodness it did not come all the way off and damage or cause injury to border vehicle or driver. Of it had cane off, it could have easily decapitated a motorcyclist. I called and explained this to Accurate Automotive, the receptionist took my phone number BUT NO CALL EVER CAME. The Oil Access Panel cannot be purchased separately. Therefore, I had to purchase a completely new undercarriage shield. This shield costs over $310.00. Good customer service deemed this business at least call me to apologize and pay for the shield/damages. I have told every single person I know, the Toyota dealership (where I had to purchase the part), and my regular mechanic about this experience. My regular mechanic was flabbergasted that Accurate Automotive did not offer to pay for the damage because it was entirely their fault. The Toyota dealership, of course, stated they hear this all the time and to always have your vehicle maintained by a "reputable" auto mechanic. Do yourself a favor and DO NOT utilize this business.

Sarah R

★★★★★

a year ago

I absolutely LOVE Accurate Automotive! Tami (the owner) and her staff are very professional and they truly care about providing great service to their customers. It's clear that Tami is experienced, having worked in the automotive industry for a long time. Accurate Automotive's services are fairly priced and the work they do is top-notch! I've struggled to find a mechanic in Eau Claire who is transparent and customer service oriented, so I was so happy to find Accurate Automotive. They recently replaced the brake pads and rotors on our car and they were able to provide us a quote right away and get us in quickly. And Tami was a delight to work with! It's really great to have a woman-owned auto repair shop in our city. I highly recommend Accurate Automotive to anyone looking for great customer service, knowledgeable people working on your car, and fair pricing!

Joe Hyde

★☆☆☆☆

11 months ago

Had my motor replaced and got the car back damaged they say they didn't know what happened to it but I know it happened there looking like got hit they didn't even look at there cameras to see what happened to it and the woman I talk to about it was kinda laughing when talked to her about it otherwise it ran good

Dara Errichetti

★★★★★

11 months ago

Tami and her team saved the day! We were driving back to Chicago after a weekend trip when the check engine light came on. The team figured out the issue, got the replacement parts and had us out of there in a few hours. Most importantly, the assistant manager Lulu oversees everything diligently. Thanks again!!

Sam Peterson

★★★★★

11 months ago

The short version of our story is that Accurate Auto (Tami the owner and her team) is absolutely awesome. Reliable, communicative, knowledgeable, and honest. 5 stars, no notes, we will be going back from here on!! The longer version: we first took our Subaru Crosstrek to the Morrie's dealership for support on two issues: a faulty air conditioner and a popping noise near the axle. The dealership not only did NOT fix the two issues we went in for (though we paid over $1000 along the way), they told us there were a number of number of other critical issues that would cost ~$2000. We then spent many hours trying to research these issues on our own, and also to find an AC-specific expert who could provide a second opinion. We learned that Subaru had issued a bulletin about our AC issue that fit our car's model and year. (Why didn't Morrie's know anything about this???) Eventually we decided to see if Accurate Auto could help. Yes, they could—and did. When we first stopped in Tami immediately understood the issue we were describing. She got us in 2 days later and the AC is fixed. They also checked over the car and could not find evidence of the other "critical issues" we had been told about. It's such a relief to have an automotive expert we can trust. Not to mention that as women, we don't have to worry about being condescended to. And last but not least, shop dog Lilly is an adorable spitfire! Thanks for everything Accurate Auto team.

Christine Slowinski

★★★★★

5 months ago

Very friendly and helpful service. I've had the tire sensor malfunction before on my Ford Escape. I hope this holds me for a while.

Devin Marshall

★★★★★

3 years ago

Great owner great mechanic always reason on price and let you know whats going on and everything is done accurate!!! Only shop i go to in town and glad there around these guys you can trust 100% please bring your vehicle here you won't be disappointed great service

Daisy Hill

★★★★★

Edited 8 months ago

Originally there were some miscommunications between Lindsay and the mechanic. I chose to call this shop because I heard great things about Tami. (After leaving this review Tami reached out to me, she is truly fantastic!) The air in my car was not blowing properly and it made a loud noise. I explained this to Lindsay when I called. I worked with Lindsay the entire time from start to finish. They offered for me to drop my car off the next day and it would be evaluated at some point in the day. There was a miscommunication with Lindsay and the mechanic because when Lindsay called and told me that everything was okay with my car and that I had the setting on defrost and that is why I was not getting air. I insisted that is not correct and again explained that the air is not flowing properly and that it makes a loud noise when it is turned on. The mechanic went out again for another "test drive". This time he figured out that the blower motor was going out. I was told the parts need to be ordered and it was a 3 hour job. I asked "When will I have my car back?" The response was "Today." This turned out to be inaccurate. I did not hear back from Lindsay until the next day when the work was complete. Pertaining to the bill: I was charged a diagnostic fee of $174.08 for what would have taken the mechanic less than a minute to diagnose by walking out to my car and turning on the air full blast. The diagnostic fee is also not applied to the repair bill. I was told there were not any coupons that could be applied to reduce the bill. Tami spoke with everyone and called me to resolve this issue and that is why I gave this experience 5 stars and I would return to this shop in the future. For me that is the part that matters most is not the mistakes that were made, but the final resolution, Tami delivered on that in the end.

Casey Park

★★★★★

6 months ago

Tami & her team have been absolutely amazing, I purchased a car through caravan and experienced some exhaust issues, though it was not there fault, Tami knew my frustrations and was nothing but amazing and accommodating!!!! I would recommend her shop over and and over to everyone!

Christina Varela

★★★★★

Edited 3 weeks ago

Ms Tami is the woman to get you the help you need ladies! Are you sick of men taking advantage of you at shops? Well here's a shop ran by a woman! I had been with another shop for over a decade. Something was just off. I asked my sister for some help. (she works on cars too) She told me to go here. She said Ms Tami would take care of me. This lady sure did. My son's car drives like a dream! She found some stuff the other shop missed and got it done! I have a to do list once I get this first batch of stuff paid off on my credit card. She didn't charge me for things that she very well could have. She was honest! I love that. Especially this day and age. Oh and her waiting room is super comfy & she has a super nice pup there to help the wait be more bearable. She really went out of her way to make sure my son's vehicle was safe! I really appreciate that. She didn't overcharge me. She told me like it was. We need more like you Ms Tami!