Discount Tire

Madelyn Burns

★★★★★

3 months ago

First time getting tires put on with Discount Tire and it was probably less than half an hour for my winter tire swap. Drove to MN and back the same day with no issues. Balanced and aired up properly. Was offered free alignment check, but opted out to get out the door quicker and didn’t really need one done anyways. I waited in the lobby area, clean and good amount of seating. Overheard staff interacting with other customers and everyone was knowledgeable and professional. It was Black Friday morning, day was starting to get busy, but they seemed to move everyone along at a quick pace. I’d come back and recommend this location for sure.

Pete Leikness

★★★★★

4 months ago

Excellent job, they took care of my truck and fixed my alignment and put on my new nitro tires. Very happy and have used discount tire since 2012 and won't go anywhere else.

Chubby Trucker

★★★★★

3 months ago

Came in on 12/16 for a flat tire. Was greeted by Zach & assisted right away. I needed a valve stem & the wait time was about 2 hrs but please understand it was very busy. Between walk ins such as myself & appointments I have no complaints. It seems every technician went above the standard to greet each customer & handle all issues. Everyone left with a smile, including myself. Wiill definitely return for further work.

Carisa Bucholz

★★★★★

3 months ago

Got my two front tires replaced here and it was a great experience. I made an appointment for 11am, and they were all done by noon. I did have to wait maybe 10 minutes to be helped, but the fact that they replaced the tires so quick more than made up for it. I also greatly appreciated that the man who helped me, Jeff, was understanding of my car's existing issues and didn't pressure me to get anything else done besides my tires. As a woman there by myself, that went a long way. :)

Leah Dighe

★★★★★

a month ago

I have had to visit Discount Tire twice now and both times the service has been top notch. As a woman—the guys are always friendly, don’t talk down to you, and go above and beyond to explain things to you. I hope I don’t have any tire issues in the near future, but if I do I will without a doubt be a return customer!

Pete Rossmiller

★★★★★

2 months ago

Got a flat tire while traveling for the Christmas holiday. I was able to order two new snow tires online very early in the morning on December 24th and schedule an appointment to have them installed first thing in the morning of the 26th. Before leaving for my appointment at the shop I received a call from the service manager to say my tires had not yet arrived, they were checking to find out when they would be there and would call me back to schedule a service time which they did after a couple hours. I dropped off my car, they got to work changing, balancing and installing my new tires. The work was done within an hour and they had my spare tire and equipment, back in the trunk. The drive home on the new tires suggested they did a great job making sure they were balanced and installed correctly. Thanks for the quick, professional service at a fair price on a busy holiday week.

Nicole Gotlibson

★★★★★

2 months ago

About six months ago we had to replace all 4 tires on our Grand Jeep Cherokee & in the mist of that found out our spare was very old in a 2022 , it was a 2014 yr old spare . But with the excellent service from Discount Tires they got a new one . Long story short it got accidentally toss away. They should by their service got it reordered & put back in the Jeep . It took a few stops there to check on it , they were extremely responsible & truly a Great Company, at the end gave us a very nice cash credit back , Thanks Nicole and Julie

Skylar Grossman

★★★★★

a month ago

Loved the service quality and associates. Suggestions of options for products was a great addition. Got the tires i needed ahead of my online scheduled appointment and was able to get them on that day.

Maygold

★★☆☆☆

a month ago

Dont set up an appointment waste of time you still have to wait 25/30 min even tho you schedule an appt. On top of that when I came in they had no idea where my tires were eventho I place the order for them on line a week prior. They told me they will call me when they find them or when the tires come in. I took half a day off work and been driving on a spare tire the other 3 were bad tires I told them nope they need to put tires on and find what they have in there inventory. They gave a set of tires that were more expensive and said they will cover the difference but check my bill nope lies.

Kham Yang

★☆☆☆☆

4 months ago

Came in with brand new tires from tire agent. Had it replaced with my old ones on my car. Mechanic came to me after a while working on my car and said my lug nuts were bad and the right socket did not fit. So now all my lug nuts are damaged. I do my own tire rotations for the last 14 years I owned my car and never had I have an issue with the correct same socket used. Had new tires put on by the car dealer and Sam's the last 2 times I needed new tires and never had an issue or a saying about my lug nuts. I had to pay $70 for a new set of lug nuts then and there. After my car was finished, the mechanic parked it in front of the store came in handed me my key and walked off without saying a word. I was supposed to know that it's done and I can go. Drove home and my tpms light came on, thinking maybe it's probably just the new tires that needs to break in. Been over a week and light still on. Checked all tires including the spare and they're at the correct psi. Tried resetting the sensor but nothing. Now 1 or more of my tpms sensor is bad. Smh. I will never return in the future. Will stick with dealer and Sam's from now on. Update: the store manager refunded my whole bill that day. He did not hesitate to refund my money when he found out my situation. He know who he is. Thank you for understanding.

Tamara Tasseff

★★★★★

2 months ago

Picked up a screw in our tire and made an emergency stop. Despite being extremely busy on a Saturday afternoon, they fixed the tire... and they did not charge us anything to fix it. Thank you!! Always professional, fair pricing, and it was worth the wait.

Kristy Lee

★★★★★

a month ago

Steve is the best employee 🙌 he goes above and beyond for his customers and the company is lucky to have him. He could run that shop on his own. If I go in and he isn't working I won't come back til he is! Highly undervalued employee. You won't be sorry to ask for him by name!

FAFO

★★★★★

3 months ago

Every discount tire I’ve been to has been a great experience but this one is absolutely fantastic! Had an appointment scheduled for 8:15 in the morning to have four new tires put on my truck. They had me in and out in 20 minutes!! Remarkable speed!!

G

★★★★★

3 months ago

Discount Tire? More like VACATION SAVERS. Hundreds of miles from home, we found ourselves needing a whole new set of tires. It was looking like we'd need to stay an extra day in town just to wait for a full set somewhere, but these guys got us in with less than an hour left open. We got a brand new set of tires at a very reasonable price in less than 30 minutes. Literally saved our vacation. I cannot say enough good things about the people working here. ⭐⭐⭐⭐⭐

Lo Pov

★☆☆☆☆

3 months ago

Had good experience initially. Then after I left I realized my wipers that I price matched weren't price matched. Came back the next day to order tmps sensors for my pops vehicle. Per recommendation I needed an additional sensor for spare tire. They said spare is too old and would recommend getting a new one. So I ordered a new one and......two months later nothing. Was told I would be contacted when tire arrives from another location. I called back and ended up on hold waiting for 15 minutes....Been a big fan of discount tire before they came to eau claire but now.......eh

Christina Varela

★★★☆☆

a month ago

Our initial visit here over a year ago was great! We bought the tires with the insurance on them. This day I show up. Tell them I have a nail in my front right tire. I want it fixed please. They do their walk around inspection of my car. Which I don't think was needed (even if it his job). I was there for a patch job in my tire. Not anything else. Sure enough the kid comes in trying to up sell me some other crap. No man I don't want or need anything else, just fix my tire! That I already paid for. This day in question. The new guy was having a really bad day. Not only did he do this to me. Another gentleman was there he was told an hour. At the hour mark kid says we're getting you vehicle back now. The gentleman starts yelling. You told me an hour an hour ago! I want some compensation for my time! Well his boss came out ended up comping all the guys labor costs. Idk what work he had but it was for over a hundred. Maybe when people tell you they have other things to do and not alot of time you could give the right estimate of time! Maybe just do what the customer asks! Not try to up sell everything too! You should have 2 separate procedures. One for new customers & one for returning customers. I just felt I was trying to be taken advantage of. I didn't appreciate that one bit. I was so disappointed. It was such a 180 from the first visit. Good prices on tires. They'll even price match if you can find them elsewhere cheaper. But every time after that you come in ~ your still just another mark for them to up sell. Make sure you double check you eta for when you're getting in & out! Good luck people's!

Tom Burns

★★★★★

Edited 2 months ago

Always have great experience at discount tire! They are helpful and very professional! We had a tire monitor go bad ! I wasn't there more than a half hour!! Just had three more tire monitors replaced took about 1 hour!!