About Business
Acura of Fayetteville Service and Parts is a highly-reputable Car Repair service provider based in Fayetteville, AR. Acura of Fayetteville Service and Parts covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto parts store, Auto radiator repair service. With over 327 reviews and an average rating of 4.9/5, Acura of Fayetteville Service and Parts is a trusted name in the industry. Their presence in Fayetteville, AR ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Jon Laffoon
★★
☆☆☆
a year ago
Good kind service people at check as always. After oil change they charged me $127, I informed young guy I had service plan on the lease it was our 3rd Acura lease and I never paid for oil changes. He told me that no manager was available and to check back? He couldn’t see the plan so I needed to pay?? I paid and spoke with service people the next day. They told me managers were out again for a second week day and they would let me know. Service has really slipped in the last two years to the point they had our car two weeks for an interior leak earlier this year and “no management was available” and service never called me back to update. I had to go out of town for business and my wife and son were left with no vehicle for a week. It was very frustrating and inconvenient, because the service tech said they had no loaners due to a high number of recalls and failures on new cars. Been alot, after 4 Acura’s in the last 20 years we will look elsewhere when this lease is up.
Laura Foust
★★★★★
2 months ago
Great experience. Jesse was so kind and helpful.
Emily Ruggiero
★★★★★
7 months ago
Jesse Davis on the service team is outstanding. Dealership is in a great location, good selection of vehicles and helpful staff.
Patty Potter
★★★★★
a year ago
Very friendly. They Worked us in on short notice. They got us in and out quickly and even washed and vacuumed my car for free. Everyone was amazing. We will definitely go back here for future needs.
VeIdonic Youwillneverknow
★★★★★
Edited 2 years ago
Perry Butcher is our salesman for our Acura’s. He has been outstanding in helping us find the perfect vehicle along with helping us get our MDX serviced on time. I appreciate his willingness to answer all our questions, find the right vehicle for our family needs and give valuable advice! His customer service skills are incredible. We will always go to Fayetteville Acura with him as our salesman. Thank you for providing a amazing salesman to help us with our vehicle purchase!
Rebecca Moran
★★★★★
9 months ago
Jesse at service was great. Very communicative. Very kind. My car is old and took some extra time to get the parts in & work done. Jesse helped me get a loaner vehicle which is necessary in my line of work. I appreciate the experience.
Richard Beemer
★★★
☆☆
a year ago
After replacement of full length sun roof and seal, Tech left black smuge prints and marks on head liner and windshield post. 3 inch stain on drivers side (from leak?) and that side is drooping not fully latched as passenger side. Found a star socket in drivers seat that could have punctured leather. Each time it's car is worked on, other issues arise?
L Griff
★★★★★
7 months ago
Service manager Mitchell and Jessie helped me when my tire had to be replaced. They fit me in and ordered a tire to arrive the next day. Jesse put me in a loaner because i was there on business. Both were very helpful to help me get back on the road.
Norman Ross Jr.
★★★★★
a month ago
Friendly and helpful and goes extra mile for customer. We have bought many vehicles at Fayetteville Auto Park.
Justin Kern
★★★★★
3 months ago
They were great took care of everything. Had it done earlier than expected. Just an all-around great experience would recommend
Larry Ashley
★★★★★
a month ago
Friendly competent people in the service department completed an oil change, tire rotation, recall software update, and inspection in a little over an hour.
Rhonda Brasuell
★★★★★
a month ago
Love the staff at Acura. They are top notch. I did feel that the charge for this service was higher than my previous visits.
SuperCali661
★★★★★
5 months ago
I would absolutely recommend this Acura dealership! Jesse was amazing from start to finish — professional, polite, and extremely knowledgeable. He kept me updated throughout the entire process, providing clear information and consistent updates on parts and timing. The service was smooth and hassle-free thanks to Jesse’s excellent communication and attention to detail.
Brenda Brugger
★★★★
☆
3 weeks ago
A1 and transmission fluid. Front tires had a bit too much air. Brought car back next day and service was excellent!
Tammie Wilson
★★★★★
a month ago
The appt was scheduled and serviced in reasonable time Did they quit doing regular maintenance checks on battery and tires? I did the b15 I just noticed the ticket was different from my past tickets - but my brakes quit doing the grabby thing so I’m happy
Ginger Grimsley
★★★★★
4 months ago
Car problems are the worst. But this was a fast service. The battery was under warranty so it was free. The guy even showed me something that I should have fixed (broken clips on the air filter box) but didn’t try to hard sell it. Staff was really helpful and it was easy to get in and out.
Jennifer Sellers
★★★
☆☆
3 months ago
I was disappointed that I wasn’t told several oil changes ago that I needed to have my transmission serviced. When I went in this past week for just an oil change I was told that I was 20k miles past needing my transmission serviced. Why wasn’t I told sooner? also recommended that I have the cabin filter and air filter changed. I told them we could change them ourselves. When I got home I noticed they didn’t put my glove compartment back together. They left a mess. The service was so much better when I first bought my vehicle. It isn’t the same with the
Virginia Parker
★★★
☆☆
3 weeks ago
I have bought two vehicles in the last year. It took me awhile to get there to get an oil change. I got a coupon in the mail for a free oil change. That's the only reason I scheduled an appointment. And of course, the coupon was not valid. Probably my fault because I didn't read the fine print. It's the only dealer that didn't do at least one free oil change.
Larry Minor
★★★
☆☆
a month ago
The issue I had was the mixup in the price. I was quoted one thing I guess by the call center and a different price at the place of businesses , my opinion when a customer check in they should be explaining the price of Service before the service, especially for the Customer who’s traveling outside of Fayetteville. Other than that, the Service was Faster than I expected I was very impressed with the overall service outside the price mixup.
R. Fernandez
★★★★★
2 weeks ago
I've had my 2020 MDX repaired and maintained here a half a dozen times. The staff has always been helpful and responsive. Each time, the service or repair has been performed correctly and does not require a recheck. Cost may be a little above average but I've come to trust this shop and that outweighs cost every time in my book. I highly recommend servicing your Honda and Acura vehicles here.
