Advance Auto Parts is a highly-reputable Car Repair service provider based in Utica, NY. Advance Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Car accessories store, Car battery store. With over 106 reviews and an average rating of 4.0/5, Advance Auto Parts is a trusted name in the industry. Their presence in Utica, NY ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Additional Details
Parts & accessories for auto repair
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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Always have what you need excellent customer service
Lasuper “Lafiera” Jay
★☆☆☆☆
8 years ago
Don't like it never have the part on store and they say 3 to 4 day no good
Jamil
★★★★★
a year ago
Good Place Staff Are Helpful
Dr.William R Hendricks,jr (Bill)
★★★★★
3 years ago
Very helpful friendly. Also know what they are doing very experienced
Dam Ken
★★★★☆
9 years ago
Great place offers great discounts you do not know what customer service is until you speak to Dave he is amazing
Harry Houghton
★★★★★
8 years ago
Great people to do business with. Staff is very friendly and will help you if they can.
Tina Lawrence
★★★★★
3 years ago
Friendly and helpful. I went in today for some coolant. I got help right away with what I needed. Would definitely stop by again!
nathanpgeer1
★★★★☆
6 years ago
Usually quick and convenient freindly staff except a particular female manager was rude and unproffesional to me and staff as i was trying to get info on a warrantied item
Tina Rosario
★☆☆☆☆
6 years ago
I purchased a battery with a warranty in October of 2019 . I have been having issues with my car starting the past 3 days went to my mechanic who checked everythi g told me it was my battery. Go to them to get it replaced and they don't replace it because according to the battery tester it was good, but if it was bad they would have. Had it tested 10 m I nd before goi g there and was told it was bad! I spend a good amount of money there, I guess I will find another location. Never again will I buy anything from them
Dino C
★☆☆☆☆
2 years ago
You come there have what you need then standing on register for 15 minutes.. and they walking around and acting like they don't see you.. worst place to just check out and buy stuff.
Mike Wood
★☆☆☆☆
6 years ago
I tend to frequent this particular Advance Auto simply because they seem to keep parts for my German cars in stock more than any other stores in the area. However the last two trips to this location have been for returns of defective parts. I've dealt with the same employee both times and on each occasion have received conflicting information in regards to the process of returning or exchanging said parts. He didn't even ask me what happened with the part or how it failed just what he can do to make the process more difficult, while being as unprofessional as can be. I will no longer be purchasing anything from Advanced Auto. There's too many other good options to waste my time here exchanging faulty parts continuously and to be treated as poorly as I have been.
Mike Jo
★★★★★
2 months ago
Free service is excellent
Michael Uryniak
★★★★★
6 years ago
Wide selection of parts and tools. The store is very clean and well organized. Quick and easy ordering system. Knowledgeable employees and reasonable prices makes this location a great spot for people looking for hard to find parts and whatever else your car needs at a moment's notice.
Kelsey Holdridge
★☆☆☆☆
2 years ago
4 workers one helping one customer yet stood in line for almost 10 mins ignored by the other 3 workers. Never again will I shop there I put everything back and left I'll spend my money else where where employees actually acknowledge customers.
Nicolle Barrett
★☆☆☆☆
a year ago
Website said they did engine diagnostics. Showed up at 7:30 and asked to get my engine checked. Lady said we don’t do that service anymore. I think she just didn’t want to do it. If you don’t off that service then don’t advertise it on your website!
Steven Pilenza
★★★★★
5 months ago
They have parts and fluid additives for your vehicle.
ZabO Hot
★★★★★
7 months ago
Sometimes they take forever to assist you but it’s a good place to be honest just don’t expect it to be fast haha George is the man.
foster bentil
★★★★★
4 months ago
I'm very satisfied doing business with advance auto parts. Products are affordable and durable. 👍
Jhostin Vasquez
★★★★★
3 months ago
Needed some help installing windshield wipers. One of the guys came out despite the cold and replaced them for me. The guys in the front desk are friendly and did not try to push for warranty like many other places.
Richard Sann
★★★★★
3 weeks ago
Customer service and professionalism is always at a high level every time I walk thru the Door. It starts with their manager George. The staff is a reflection of their leadership. TOP NOTCH, FRIENDLY AND HELPFUL...
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