Reviews
Cheri Harrell
Awesome service, great prices and they sent a runner to another location to get the parts I needed that were not in stock at their location so I didn't have to run all over town to get what I needed.
★★★★★ 6 years ago
Skittlez Rainbow
Napa keeps lying to me about parts but this advance auto is the best! They go above and beyond for their customers and I really appreciate the extra step
★★★★★ 2 years ago
Sam Genzone
Great Staff... They know their parts. Don't waste your time on the big store. Fast and local and right around the corner!! Thanks for the right windshield wiper blades!!!
★★★★★ 6 years ago
George krum
I purchased parts for my car, took them home with the thought the person helping me gave me the correct parts. Not looking closely at the box, I opened it. To my surprise it was the wrong parts. After looking at the box it does state there are no returns of opened. I feel the mistake was made at the store when I purchased the parts by the clerk. I was disappointed when they would not exchange the parts for the correct parts needed. Won't be going back to this store again.
★☆☆☆☆ 7 years ago
Jonathan Blycker
I found what I needed, but the sarcastic attitude of the associate made me feel pretty uncomfortable. I'm definitely of an old fashioned mindset; I believe treating a new customer with respect and courtesy is preferrable to presuming a comfort level that is chummy and sarcastic.
★★☆☆☆ 7 years ago
Tyler Sweat
We come here all the time because it is right down the street from our house and always have an amazing experience. They all have a great sense of humor and great customer service. Sometimes we have to travel down to the other store to pick up parts but these guys are the number one that we go to. -The Pacifica People
★★★★★ 7 years ago
Teresa Archachan
I received absolute AMAZING CUSTOMER SERVICE I can't remember the gentleman that put my battery in or the young gentleman he was training name but like I said CUSTOMER SERVICE WAS AMAZING I WILL NOW MAKE THIS AUTO PARTS STORE MY STORE. đđ I visited this store on Monday April 8th I was there probably around 11:00
★★★★★ 2 years ago
Steve âSpicySteveBrown89â Brown
đđ¤I needed help with getting a new replacement battery and they got me my new Battery alongside with a GREAT DISCOUNT!! Then after I put my new Battery in my Truck I took the old battery back to the Advance Auto Part's Store, and then they threw me some more Cash money!!đđ GREAT PLACE!! ALONG WITH GREAT SERVICE!!đđ
★★★★★ 4 years ago
Julie Lee
This place delivered on service! Julio assited me and he installed my wiper blades very quickly. He answered my questions about my tires and then helped me get them to the correct psi. This place is worth the trip!
★★★★★ 4 years ago
James Martin
If you get a chance to talk to Jamie her customer service is five star every time. I had a bad alternator today I bought a year ago with lifetime warranty. She had it waiting for me 2 minutes later when I arrived at the store. Exchanged it no questions asked. Was very attentive and courteous. Very knowledge on cars and car parts. She even tested my new alternator after I installed it to be sure it's working properly and no other problems with anything else like my battery. HIGHLY recommend this auto parts store to any of my friends!
★★★★★ 8 years ago
Jacob Day
Seemed a little outdated, but hey who really likes newer model cars anyways. If you have a older model vehicle like myself, then they were awesome. I can't say I have needed them yet for my newer model vehicles yet so I don't know about that yet... Overall it's a good well-known, good name auto parts store.
★★★★☆ 4 years ago
Caitlin Peters
Leaving you guys a review as promised! My boyfriend and I were on a trip to Montana from Canada and had quite the breakdown with no power tools on the way there. The team at Advance was incredibly helpful and were the reason we got back on the road. Couldn't recommend them enough - thank you guys!
★★★★★ 2 years ago
Matthew Grover
Excellent customer service. I managed a parts store for several years at one time in my life and I know what it takes to be a quality auto parts store. This place has it. They don't always have the lowest prices but they are usually competitive and what does it cost to make return trips to town when you receive the wrong parts?
★★★★★ 6 years ago
Tony Stagner
The parts are obviously returns not in plastic inside box. Hopefully they are fine.
★★★☆☆ 4 years ago
josh lorrekovich
Ong we had trouble getting the right parts and if ot wasn't for the staff at this location, we'd have been screwed. Advanced has quality parts, but the main dude at this shop, Robert, he was a godsend. Thank you.
★★★★★ a year ago
Renee S Miles
Service seemed good at the time but realized later the part they sold us was the wrong part. No wonder they are going out of business.
★★☆☆☆ a year ago
John P
I almost always speak with Amy. She is knowledgeable about all the parts. Looks up and finds out of stock items quickly and gets them sent to her store in a timely fashion. I have even had her tell me about items that are running low on stock to see if I need any before they run out. This girl rocks!!
★★★★★ 2 years ago
Heather Denney
Usually this stores great, sadly they are going out of business.. I tried calling this Pines store, the Sprague location including CDA location in Idaho- no one answers the phones, so I went to the Pines store which was closest to me at this time and the older gal who was behind the counter assisted me today (1/2/25)⌠she said only the CDA store showed it had what I needed but she didnât trust the system so I should call or go in person. I said I had called all three stores but no one answered which was why I came to the store closest to me⌠She then proceeded to tell me she did answer my call and put me on hold and I explained Iâm not sure how it was me but I wasnât going f to argue amd asked if she would call her other store to verify if they have the part she said no but her boss was there so they should answer.. so I called in front of her and no one answered and so I again asked if she would call maybe they would answer another stores call and she refused. Another guy came up and assisted me after telling me he wouldnât call that everyoneâs too busy (there was literally one other person inside this store as a customer besides myself)⌠finally he called the CDA store probably to get me out of there but regardless they didnât answer. I thanked him for at least attempting. All in all Iâm just baffled by how the First Lady was and her lack or customer service. Itâs a wonder the stores closing.. this kind of service does NOT generate money hence your stores closing. Do better in your future endeavors and I hope you donât ever come across my job for help⌠sad day and a disgrace- no wonder people shop online more and more..
★☆☆☆☆ a year ago
cailyn rogers
This place was great! The workers were all so friendly and attentive. The sold me a headlight and installed it with no issues at all.
★★★★★ 2 years ago
Rich J
Went in right after they opened, didnât take too long to find what I needed. The lady working behind the counter greeted me and helped me find what I needed, clean and very organized store. This is my go to auto parts store and they give you great deals on a lot of things. Thanks guys!
★★★★★ 3 years ago
