Reviews
Stephen Verner
My sister in law broke down near my work. Had to go grab a battery and a serpentine belt. Steven helped me get everything I needed both times I was in the store. So friendly and helpful.
★★★★★ 2 years ago
Jose Henoc Rios
Complete thieves. We purchased a brand new battery from this location through their website. The battery failed before it’s warranty ended so we went in for a replacement, and they charged me for the new battery and claimed they would refund to the original purchase account. We didn’t get our money back and have tried multiple times to speak with Advanced Autoparts customer support and our own bank customer support. We haven’t gotten anything back and are having to claim fraud in order to get our money back. I’ve paid for 2 batteries and only have 1 now. Will never shop at these locations ever again.
★☆☆☆☆ 3 years ago
Chris Harrell
When I lived in Athens, I relied on these folks to keep my cars running. They were always a step above the rest and went above and beyond to ensure their customers were satisfied. Absolutely a great group of people here. I can't say the same for the current store I shop at, sadly.
★★★★★ 8 years ago
Will Moorman
Very friendly and helpful staff. It's always clean and welcoming. I've been coming to this store for quite a while and they will keep getting my business. Thanks!
★★★★★ 2 years ago
Reynaldo Herrera
Ordered two parts to come in the next day. Go in the next day and one of them was an air filter that looked beat and used and they tried to give to me. The other was a PCV valve that wasn't even the right fit. Go to the store to return the PCV Valve (after going to put it in and realizing it is too small) get to the store and the doors are locked. The sign and website say they don't close for another 30 mins.
★☆☆☆☆ a year ago
Katherine Bonds
I wouldn’t recommend anyone go here for anything but if you do, please make sure you keep your receipt. The GM will do everything in her power to keep your money all while insulting you repeatedly. It took three trips in one day just to get the manager to honor the company return policy. She was rude to me the whole time on what felt like a personal offensive level.
★☆☆☆☆ 2 years ago
Amber Weaver
My daddy took me here growing up. Now that he's gone, I still go here. They are always able to help if I ever need it, and the app makes it easy to use my vehicle and look up any part for it.
★★★★★ a year ago
kay mac
Lamarion Jackson and Kevin Orellana went above and beyond to assist me in finding what I need. Great customer service and positive attitudes!
★★★★★ 10 months ago
joselopez132011
Wouldn't go to this store agin they sold me the wanty on the break pads for my truck thin said I couldn't return them when clearly they were cracked on the side complete thieves save your money and time yall go to anther store
★☆☆☆☆ 10 months ago
Davis Not so crazy Now huh “CRAZY” Mize
I bought a lawn mower battery. Installed it two weeks later. Mower wouldn't start. Spend an hour checking the mower before checking the charge on the battery. 11.3 Volts, should have read 13.1+ on a new battery. Returned to the store to exchange for a new one. The first guy suggested I put it on a charger after checking it for a dead cell. No bueno! First of all, every battery they sell comes with a three month guarantee. Second, a new battery that's lost 2 Volts and doesn't recharge on its own is a bad battery plain and simple. The guy escalated the issue and fetched his manager. This guy knew his stuff and promptly exchanged the bad one for one that was right off the truck that day plus he checked it in front of me with it reflecting 13.2 Volts.
★★★★☆ Edited a year ago
Richard Candler McRee
No one in the store could not get weighted on so I left
★★☆☆☆ 4 years ago
Amber Cherry
Jesus was most helpful. He told me the best option other than replacing my battery and I was very grateful for his recommendation and his help!
★★★★★ 9 months ago
Gloria Shorter
Bought a battery at the North Avenue store.I was waited on by Axel. He was very professional, courteous and super nice. He installed the battery and was very knowledgeable of what he was doing. Awesome job!!
★★★★★ a year ago
Cesar Alvarez
You find the perfect parts for your car. Axcel help me a lot
★★★★★ 3 months ago
Dakota Beloin
Matt is the man with the plan! Always helpful and always welcoming! Highly recommended!
★★★★★ 2 months ago
McKay
The guys at this place were really helpful. We had to change our alternator and they helped us figure out which amp we needed for our truck. Rod helped us figure it out so we wouldn’t have to go back and forth. Very helpful and friendly! Will be back next time we need parts.
★★★★★ 9 months ago
Britney Yeah
The young men working here are super helpful and friendly. I did store pickup and the entire process was seamless.
★★★★★ a month ago
Tammy Hill
My car overheating light was on. I stopped at Advanced Auto Parts on North Ave and an Associate named Jesus was very helpful and offered to fill my radiator and see if he see's any radiator hose leaks. I greatly appreciated his help after purchasing the coolant.
★★★★★ 3 months ago
Elizabeth King
Mr. Rod was friendly, knowledgeable, and amazingly helpful with my issue! Although I had to wait for him to finish a call, I very much appreciate his assistance and highly recommend him for anyone needing help with any car part replacements!
★★★★★ 2 months ago
Valerie R.
Matt S. was absolutely phenomenal! He helped me out so much with figuring out my battery issues on my Jeep Renegade, and took extra time to show & explain to me what was going on with my car!
★★★★★ 2 weeks ago
