Advance Auto Parts

S Lynn

★☆☆☆☆

3 years ago

I'm glad that everyone else recieved such stellar service at this location. Us, not so much. My son, who is a new driver, went in asking for assistance with replacing a headlight bulb. The young man behind the counter looked it up, and told him it could be one of two types. When he asked how does he know, he was told to "go home and take it out and bring it back." Had I not been there, I wouldn't have believed this. So, we went to Auto Zone at Harris Teeter, and they went beyond this service, and showed him how to do it, and we left with the light bulb. Sad.

Donald West

★★★★★

7 years ago

Went to get a rear wiper blade for my car and asked the clerk for my make, model and year and got the correct blade at a discount using my Perks rewards. The clerk Laura offered to install it for me as I was recovering from a previous surgery and didn't have the energy. Even though she didn't know my circumstance it was great customer service and I got my blade installed with out explaining myself. It was a good day. Thank you!

A's Services

★★★★★

2 years ago

Mr Hal was very thoughtful and helpful with what I needed he got everything done correctly and precise installed it I offered to tip him and he would not accept it Mr Billy was there and he was helpful hand everyone was great respectful and great crew ..

Aaron Page

★★★★★

6 years ago

They always have outstanding service. Frank is willing to go out of his way to make sure your visit is pleasant. Helped us with changing an alternator and testing the battery and electrical system afterwards! He's great! Thanks Frank!

Nate W

★☆☆☆☆

3 years ago

Unfortunately it looks like someone else had the same issue, went to purchase a tail light and came back the next day to return it after I figured out the tail light was not the problem. The bulbs worked fine as I tested it in my working taillight but the store owner/manager was extremely rude and stated there was no possible way to return or even exchange it for the actual part i needed.

Paul S. Orr

★★★★★

6 years ago

The staff were noted to be very helpful & professional during my visit @ approximately 7:00pm on a Sunday evening. I was most impressed with the fact that the crew did not give you the impression that they were ready to go home after a long hard day but rather they were there for the purpose of taking exceptional care of their customers...well done!

Tremorego

★★☆☆☆

2 years ago

Purchased a pair of headlights for $50 which was pretty easy and I got a lot of recommendations from the associates. Asked for some help putting them in since I have hand tremors and it's very difficult for me. Was told they don't do that, which I kinda get, but after watching someone struggling with the stuff for close to an hour, you'd think as one human being to another, some help would be offered. Glad to know what they won't do, because I can tell you what I won't do: Come back.

Larry Spruill

★★★★★

a year ago

Thanks Caleb! We came in needing windshield wipers and Caleb was super-helpful and friendly, having us outta there with the wipers installed in less than 10 minutes! Thank you, great job!

stephen oconnell

★★★★★

5 months ago

Staff are excellent caring and understanding thank you

Cody Emerson

★★★★★

2 years ago

I was in there yesterday and I was helped by a girl named Heather. I guess she was kind of new but she still seemed knowledgeable and she was great to talk to. Extremely helpful and quite witty. I will definitely be returning for the great prices and awesome employees.

Tonya Joyner

★★★★★

a year ago

I had to replace my car battery. I ordered it online and was able to use the Affirm payment options. Went to pick up the battery and asked if they could check the alternator first. That was fine. I didn't know they also installed the battery free of charge. That's a plus since I was just off work and not able to swap it out myself. The guy was super cool about it all.

Danielle Haudricourt

★★★★★

7 months ago

Went to get my car battery changed and Mike (and the parts delivery driver!) were the absolute best. They worked so hard to get the battery in and saved me a ton of money. So grateful for people who really care about their customers. Everyone go to this store, they rock!

Tony Presta

★☆☆☆☆

6 months ago

Actively working with a person and then I ask another question and he says “I decided I’ll be with you in 5-10 minutes.” Even though he was just helping me out. I don’t ever expect good customer service when going in here but this was tipping point.

Mark Elwell

★★★★★

3 months ago

I went in there fully expecting to pay full price for a battery but mine was under warranty & cost me nothing. Also Mr. Eric swapped battery out for me and was amazing. Ty ME.

Esme Style

★★★★★

3 months ago

Eric helped me with my battery after a bad experience with another employee. He was respectful, friendly and knowledgeable. I would highly recommend his service.

Kelsey Boslaugh

★☆☆☆☆

5 months ago

Will allow customers to buy a faulty, defective battery with a four year warranty, only to deny replacing it when issues arise only a month or two after purchase. Store associates will even run into you at a local car shop minutes after denying a replacement and stopping to note their recognition of you and then still deny a replacement/refund of a defective product under warranty with three years and 10 months left!

Kirby Peeler

★★★★★

2 months ago

We were greeted & helped right away. I just needed wiper blades, which I could have found & installed on my own, but it was really nice to just chill & have it done by someone else on this particular day. Super appreciate the extra hand today. 🙏🏼