Advance Auto Parts

Rating: 4.2 / 5 (180 Reviews)

Advance Auto Parts is a Car Repair located in Advance Auto Parts, 1881 Larkin Ave Ste A, Elgin, IL 60123

You can reach Advance Auto Parts through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

  • Monday: Open (7:30 AM–9 PM)
  • Tuesday: Open (7:30 AM–9 PM)
  • Wednesday: Open (7:30 AM–9 PM)
  • Thursday: Open (7:30 AM–9 PM)
  • Friday: Open (7:30 AM–9 PM)
  • Saturday: Open (7:30 AM–9 PM)
  • Sunday: Open (9 AM–8 PM)

Reviews

Luis Serna
Luis Serna
Excellent place..
a week ago
Anni Schneider
Anni Schneider
This place is awesome. They go out of their way to help a customer, and they hire very knowledgeable people. I had problems with my windshield wipers after going through the car wash with them on. Kyan came out to look at them and gave me a suggestion that might help. When I got home, I tried his suggestion. It worked!!! I worried about how much this would have cost me at the dealer. Thank you, Kyan.
4 months ago
Qazi Siddiqui
Qazi Siddiqui
Great Manger Heather and amazing staff. Got the car battery, the whole staff was very helpful
4 months ago
Jennifer Belsanti
Jennifer Belsanti
5 months ago
Tim Doyle
Tim Doyle
5 months ago
Luke
Luke
This place suck lazy and non caring they just point u in direction
7 months ago
tjprptch
tjprptch
8 months ago
Vernell Womack
Vernell Womack
Checked pricing and availability on wheel hub assembly
10 months ago
Peter Kruse
Peter Kruse
Bob was extremely helpful testing my alternator and battery. Thanks!
a year ago
Heather Furlong
Heather Furlong
The manager was incredibly helpful with helping me pick and swap out a battery for my dead car. Highly recommend!
a year ago
María Gabriela Ferrebús
María Gabriela Ferrebús
Excellent attention
a year ago
Oscar 10155
Oscar 10155
a year ago
Ben R.
Ben R.
a year ago
Louise O Donnell
Louise O Donnell
a year ago
Jennifer Hartzog
Jennifer Hartzog
I’ve only been to this store twice to pick up packages. First time no problem, the young gentleman that helped me on Wed 6/21 around 3:30ish was super nice and polite and patient, I wish I would’ve known his name) I give him 5+ stars. Second time 6/22 around 2:30, you would’ve thought I asked Ray for his kidney, super lazy, ignorant & disrespectful. My son & I walk in, another employee is talking with a customer I’m standing waiting, my son points out that Ray is just sitting at one of the registers (mind you he doesn’t say anything), I walk over to him and say, “Hi, I’m here to pick up my package.” I hand him my package delivery slip and my ID, still no word from him but huffs under his breath and walks away. The other customer says, “Hey Ray not in a good mood today?” Ray turns the corner without saying anything & carrying my package (blender). The customer says, “I see you’re making smoothies.” Ray still doesn’t say anything. I tell my son, “be ready so you can carry that from him.” Ray Carrie’s this over the counter, looks like he’s trying to give it to my son, so my son goes to grab it, Ray & my son play tug a war for like 3seconds, then Ray say, “I have to do something first.” My son looks confused because this grown man has had non verbal attitude from the moment we walked to his register, plays tug a war and then speak with attitude. I then say to Ray, “well say that to him, speak, you’ve had attitude since the moment we walked in and even the other customer called you out on it (customer chime in and says, “yeah I did.”) where’s you’re customer service?” Ray gets all bent out of shape, says, “ that customer knows me, you don’t.” I said, “obviously, even worse because I’m a customer and you’ve been nothing with attitude non-verbal & verbal, I need to hurry up and get out of here, please hurry up so we can leave. It’s not even busy and you have all this attitude and I can’t imagine if it was busy how you’d be then.” Have a great day! I told my son, “ that’s a perfect example of BAD customer service.” The other employee stays out of it and doesn’t say anything. Sorry Ray, I walked in & you had to do some work, but I’m not because that’s your job & I hope you don’t treat anyone else that way. I’d give you -5 stars if I could. There’s always time for change. Treat others the way you’d want to be treated.
a year ago
Tony Snchz
Tony Snchz
a year ago
brenda hyde
brenda hyde
This place was recommended to buy my car parts. I also purchased wiper blades the man did not know how to put them on that worked there. I went back two days later to ask a different associate to put them on. He was the only one in the store and I assumed too busy so he totally got an attitude grab the blades and put them on for me but was angry and rude. I will never be back or recommend this place to anyone. Terrible customer service.
a year ago
Michael Derosa
Michael Derosa
Hands down the best customer service, people like Jim don’t exist anymore, I was working a job across the street and my starter got stuck on and would not stop cranking, I drove my car and parked it in the parking lot to change the starter out myself, Advanced Auto didn’t have my starter in stock but I was getting it dropped off from another location, Jim helped me find every tool I needed, he then continued to call every mechanic he knew to make sure it was a starter problem, he also called every Kia dealer in the area to ask them questions about my issue, he tried to get me in to the repair shop next door but they were busy the entire weekend, he came outside periodically to make sure I didn’t need anything else and offered to help me, he also stopped me from doing my repairs because every person he talked to said it was an electrical issue not my starter, so I put my car back together returned the starter and had it towed to a mechanic, I needed a one time use funnel to replace some coolant from removing a hose and Jim rolled up some computer paper and made me a funnel. 5 stars for this location Jim and the rest of the staff, he even held on to my key and waited for the tow truck so I could go home. They went above and beyond for me!
a year ago
Contact

Address: Advance Auto Parts, 1881 Larkin Ave Ste A, Elgin, IL 60123 Elgin, IL Elgin

Phone: +18474889245

Website:

Tags

Auto parts storeCar accessories storeCar battery storeTool rental serviceTruck accessories store

  • Parts & accessories for auto repair
  • Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

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