Advanced Auto Service

Matt Koval

★★★★★

a year ago

Best mechanic in Grand Rapids. Russ is extremely knowledgeable, thorough, and fairly priced. He always takes time to explain what he did with your vehicle, and lays it out in an open way. His work is excellent and I always feel like I’m getting a great deal when taking my cars to him! Highly recommend! Russ is the man!

joe macrina

★★★★★

a year ago

Without question, one of the best auto mechanic experiences I ever had, that’s saying a lot because at 47 years old, I’ve had more than a few. I was actually in Grand Rapids from out of town with my family and our Ford edge started showing that the engine would not stay warm and it would only put out cold air. Which was not great considering it was around 6° outside. I contacted advance auto After after contacting about an half dozen other mechanics around town, and he was able to get us within hours. He had the part ordered and replaced later that day. He was very easy to get a hold of, completely honest and forthright with what was going on with the car, and worked like crazy to get it fixed for us because we were departing town the next day. Was totally amazed. The only down side is Advanced Auto is a three hour drive from our home. He would be our go-to machanic if he were in our neighborhood.

Megan Guajardo

★★★★★

a year ago

I so appreciate the kindness of the owner today as I stopped in for help with a service transmission warning message on my 2012 Ford Focus. He was so kind to me. He was able to check the codes, explain the potential issue very well and offer a recommendation of what to do as there is a recall on the car model. Thank you for your help today!

Jack Gordon

★★★★★

a year ago

I feel so lucky to have found this place! Russ is very transparent, fairly priced, and he took the time to explain everything to a car dummy like me. I came here initially because the location was convenient, but knowing what I know now, I would drive across town to have my car serviced here. I have a new shop.

Lisa Stewart Boer

★★★★★

6 years ago

Russ does a fantastic job, and the way he explains what is going on, including pictures, gives a lot of confidence in his abilities. It’s obvious he has a passion for what he does. He has also very kindly taken time out of his busy day to look into a concern I had by riding in the car to identify what was wrong and explain it without charge. He recently did a ton of maintenance on my older car, and I’m very happy with his work.

Mrs. Nicole Wyatt

★★★★★

6 years ago

Had an apt at Helen DeVos, pulled in to park and got out and my daughter said mom there is water coming from the van. It was from the side and steaming, I said well it's not my radiator, but it's my fluid all over the parking lot. I googled places and I got Russ. He was so nice when I came in I had no fluid and low on oil also. He checked my van found what was wrong and in a couple hours had my daughter and I back on the road back home to Howard City. Great price, very nice did not lie or try to take advantage. I will use him again. Go see Russ, he is great. And I had to message him a while after this to ask what kind of fluid I needed to buy not to gunk up my system and mix fluids and he got back to me and helped me out over text. He is AWESOME. A++++++++

Jessica Cronkhite

★★★★★

9 years ago

Russ is an incredible mechanic who truly cares about his customers. He has great prices and is always honest about the work your car needs. I just moved to Detroit and am nervous to take my car to anyone else besides Russ!

Danny

★★★★★

11 years ago

Russ definitely has great knowledge about all types of cars! He's been helping me out getting my car prepared for the harsh winter season! Not pricey at all and really friendly service! Will definitely be back again!

Anna Johnson

★★★★★

10 years ago

I cannot say enough good things about Russ. I moved here a year ago with a very old car, and it's had quite a few issues, especially since I worked a job where I was driving it extensively. I had a bizarre schedule, leaving for work at about 5am and not getting home until anywhere from 1pm to 6pm, but Russ worked with me and my ridiculous schedule to get it in and out quickly. He is very honest - I am a young female who clearly knows nothing about cars, and while most mechanics would take advantage of this, Russ actually walks me through exactly what he finds, what repairs he thinks are necessary, and, unlike any mechanic I've met, will even tell you which issues he thinks can wait/aren't important rather than trying to rake in the extra money. Once, I had a flat tire and called him, and he walked me through what I needed to do, despite the fact that I needed to go to an actual tire shop and not to his shop - he was still more than willing to help me. His pricing is extremely fair and his estimates are always pretty much right on, and he never does any work without speaking with you and getting the go-ahead. He is super friendly, knowledgeable, reliable, helpful and all around a fantastic choice. I now have a new car and hopefully won't be needing to see him for a while, but I keep his card in my wallet at all times - I wouldn't go to anyone else!

Deborah Crothers

★★★★★

4 years ago

This is a business worth going to! Best experience with an auto shop ever. Russ is very detailed and won't push repairs on you that aren't needed. Love the fact he takes pics to show/explain what was fixed.

Julie Way

★★★★★

7 years ago

We were referred here by a friend. We love Advanced Auto Service and Russ! I feel his prices are fair, and he always explains everything thoroughly. Every time I have my car in to be repaired, I learn something about it, and I really like that. I also love supporting a Westside business! I give him major props because he is a small business owner and doing awesome work. When things don't go as planned (for example, some hoses needed for a repair were back ordered), he is communicative and helpful with those things, and super flexible (like letting you drop your car off overnight if you can't make it in the morning). We appreciate his work and honesty.

Meghan Walker

★★★★★

4 years ago

Russ is amazing and extremely thoughtful! I love that he took the time to explain the issues my car was having. I highly recommend Advanced Auto Services for its prices and fantastic customer service!

Mark H

★★★★★

12 years ago

Russ, the owner and operator of this business is the most honest mechanic I have ever met. When you bring him your car, he goes through clearly what he will fix to your car, and will even go above and beyond and check for any other problems for free. He saved me money and I have the utmost respect and confidence that he will will fix your car with honest and will get your honest moneys worth. I would highly recommend going here. P.S the place looks a little sketchy on the outside, but don't let that scare you off. I hope you make the right choice like I did.

Jacqueline Murray

★★★★★

8 years ago

Best place to take your car for any service! Russ is truly an exceptional mechanic with the best prices in town. Was able to repair my car the same day I called for assistance and I couldn't be more pleased with the work done!

Jayna Hambrick

★★★★★

a year ago

Russ is always clear about issues and has a very fair price for the work he does. He gives realistic timelines of when work will be completed and lets you know if something changes.

Stephanie Militello Lashuay

★★★★★

9 years ago

I selfishly would prefer no one discovered how amazing this place is. However, I could not sleep well not giving Russ, the small business owner the props he deserves. He is so thorough and his prices are great, and truly goes out of his way, above and beyond. Stayed way past his reg hours to get our car back out on the road same day. Who does that?!?!!!! I found my new forever mechanic!! Please do not hog all his time ;)

Lori Zrebski

★★★★★

11 years ago

I can't say enough about the great service that I received from Russ at Advanced Auto Service. I was visiting my son and daughter in law for the arrival of their new baby when my water pump went out on my car. I called first thing in the morning and Russ told me to bring it in and he would have a look at it. He not only looked at it, he repaired it the same day so that I could make my 3 hour trip home that day safely. He called for approval of the repairs with a very close estimate of time and cost. When I arrived later in the day to pick up my vehicle he explained everything to me and even showed me the "bad"part. I forgot to mention this was done on a Friday, had he not been so attentive I would not have found any place to repair my vehicle until Monday. Thanks again, Russ. I would recommend his services to anyone.