Christian Brothers Automotive Grand Rapids

Bruce Bacon

★★★★★

10 months ago

I just want to thank the staff at Christian Brothers for taking care of our Cargo Van. They were able to quickly diagnosis, make recommendations and repair our van at a reasonable price. Thank you so much. We really appreciate you!!!

Jerome Walton

★☆☆☆☆

10 months ago

They should take the Christian out of their name. I took my car in to have an oil leak fixed. I showed the representative where I saw the leak, he then told me it was not possible to leak from the area I showed. I was then quoted $1,100.00 to change several gaskets where they said the leak was located. I paid and they did the work. The day I picked up my car I saw that my car was leaking from the same area I saw prior. I took my car back to Christian Brothers and showed them where I saw the leak. I was then told it was leaking from the area I showed them originally and I was then told they didn’t remember me pointing the leak out and there was nothing they could do. So I paid $1,100.00 for work that didn’t need to be done and I still have a leak. In my experience they are dishonest and and not very good mechanics. STAY AWAY FROM THIS PLACE!

Mackenzie Rich

★★★★★

6 months ago

We have taken our vehicles here on multiple occasions! They are reliable, work quick and very fair. Highly recommend to anyone!

Anna H

★★★★★

10 months ago

I cannot fully express how wonderful and incredible the people who work here are. This is my first time living in a city without my dad, but it felt like his guidance was right there with me along the whole process (they were willing to call him with updates, so that could be it, too). The work they did is remarkable as they fixed what I came in for and walked me through each option I had for other things they noticed should be repaired, as well. This is a business, but they didn't sell me more things, they sold me their knowledge, expertise, and compassion. I have found my go-to place and will be recommending them to anyone and everyone I am able to! You can trust they will care for you with patience, communication, and integrity.

Sarah Lackowski

★★★★★

11 months ago

They are awesome! I went in stressed about my car, and they totally took care of me. The team is super friendly and easy to talk to—they didn’t make me feel dumb for asking questions about what was going on with my car. The service was quick, and they got the job done right without trying to sell me stuff I didn’t need. Fair prices, no surprises, and my car is running great now. If you're looking for a solid, trustworthy place to get your car fixed, this is it. I'll definitely be back next time I need help!

Khaitlin Knoll

★★★★★

3 months ago

The shuttle service was extremely useful after my car was repaired and I had no way of getting there until late in the day otherwise. Communication was great and everyone was kind.

Nicholas Dixon

★★★★★

6 months ago

It's never fun to have a vehicle in the shop. It is easier to deal with when that shop answers the phone and your questions everytime. I really appreciate Derrick keeping me up to date on the repairs, price and timeline. 5 stars!

Tom Bruno

★☆☆☆☆

6 months ago

My daughter without talking to me first brought her car to Christian Brother's to check her front brakes. This place told her that her front and rear brakes were bad and that all four calipers needed to be replaced. Anyone who knows anything about auto mechanics, knows that the chance of all four calipers being bad are maybe 1 in a million. That's when I knew this place was a rip off. They said that she needed an oil change and she had just changed the oil two weeks prior. To make a long story short, they came up with $7,000 dollars worth of repairs and told her that if she left without doing the repairs she would be endangering herself and others. I don't know how this place calls themselves Christian Brothers? They tried to swindle a 25 year old girl that didn't know any better. I am going to report them to "Better Business"

Rebecca Velasco

★★★★★

11 months ago

I have needed muffler repair for over a year and have limited my vehicle use to necessary short trips only. Vehicle repairs just aren’t in my budget. My neighbors hated it, and I was ashamed and anxious about starting it up. I had a previous experience with CBA during a promotion in 2023 and I was impressed with their kindness, generosity, and service. Last week on a whim I stopped in to see if there was any affordable option to make my van quieter. I was dressed in a onesie, looked and felt ridiculous… but it was something I needed to do, and something told me to stop at CBA. I was treated better than family. I was treated like a friend. David was phenomenal in every way. I was absolutely certain I was in good hands from the moment I explained my situation. My technician Isaiah, and the rest of the crew that helped out went above and beyond with their work. Mr. Cody brought us home and picked us back up during repairs. And there was candy! I’m so grateful to have made the choice to stop in. My vehicle sounds amazing compared to before! Not only that, it feels safer and so much more comfortable to drive. She’s old, beat up, and beyond recovery aesthetically both inside and out, but she’s an incredible van. I didn’t feel judged or embarrassed by the poor condition of my vehicle like previous places and I will be coming back! Most importantly… I was not treated like an opportunity to earn commission. I felt cared about. We found an affordable option, worked in every way to keep the cost minimal, and I felt wonderful about it afterwards. I have been raving about my experience since, cried tears of joy and gratitude multiple times on a long drive to see my son compete in a performance in Dayton, and I’m comfortable driving again! Thank you CBA! I’ll be coming back for more candy and peace of mind when I need vehicle care.

Beautiful B

★★★★☆

2 months ago

Nice staff, great work. They are honest. I gave it 4 stars and not 5 because I’ve only been going there a year.

Alaina Brandt

★★★★★

6 months ago

I will always take my car to get fixed here! The office staff was friendly, helpful, and so polite. Brandon was so patient with me while he walked me through everything that needed to be done on my car. Definitely worth the money with their parts and labor warranty!

Lindsey Lozano

★★★★★

6 months ago

Brought my car in for brakes. Recieved text updates and calls throughout the day and was informed timely about the issue and cost of repair. Pricing was fair and customer service was top notch! Best experience with a garage in the GR area that I have ever had!

Macie White

★★★★★

6 months ago

The staff at Christian Brothers Automotive in GR is absolutely amazing to work with. Not only are they professional, they truly care about their customers. Christian Brothers is quick, reliable, and fair. I was thrilled with the outcome of my repair. Dylan helped address any questions I had and it was very evident that he is in expert in his field. I highly recommend this place and I look forward to working with Dylan and his team again in the future. 10/10 recommend for any repairs you may need!!

bailey oliver

★★★★★

5 months ago

I’ve gone to Christian Brothers a few times now, and their staff is absolutely amazing to work with. They are always so helpful and have always been extremely honest. I just picked my truck up from them today, I dropped it off they were able to diagnose the several problems I was having, AND they fixed everything in the same day! I will never go anywhere else to service my vehicles they are the best hands down.

Phyllis Brandt

★★★★★

6 months ago

I highly recommend Christian Brothers for your vehicle needs. We had our Air Conditioning repaired and couldn’t be happier. Same day repair & price was very reasonable. Very happy with the outcome. The service department staff were very pleasant and accommodating.

Anna Mann

★★★★★

3 months ago

I had an amazing experience with Christian Brothers Automotive this week! My headlight went out and due to the location, I am unable to change the bulb myself. I called to inquire about availability and potential pricing yesterday and spoke with Derrick. He offered me a same day appointment and reasonable estimate (compared to the local Chrysler dealership). Upon my arrival I was warmly greeted by Rashoud and quickly signed in. I was offered hot coffee, water or soda and a seat in the warm and welcoming waiting area. My service was completed before the estimated time, and that was reflected in my final bill. They took the time to explain what was completed during my service through pictures on the computer and made a referral for some required body work that was diagnosed. I am so grateful to have found a reputable local automotive repair shop and feel that I was treated respectfully as a women in unknown territory.

Noah Hedlich

★☆☆☆☆

2 months ago

I don't think I could recommend this shop for a simple warranty job let alone large repairs. To start I brought my car in 1/5/26 for a warranty job which included a leaking thermostat. I got a call a few days after I dropped it off asking if the car has overheated or has been to another shop for work which it hasn't done either of those. The following day I got the car back and seemed fine at first but then overheated when my father was driving down to Kalamazoo in the evening that day. The car would've fully overheated if he wasn't paying attention to the water temps. I was absolutely furious. This was supposed to be a simple warranty repair. I brought it back that same day before close and told them what happened. They since fixed it with new OEM parts. After this the car was still leaking coolant. It is now 1/23/2026 to this day the car is not fixed and it has been 3 weeks since initially bringing it in. I don't understand how techs can stand by their work if they can't get it right by the third attempt. I have had to bring this car into another shop which they diagnosed everything correctly and are working on the vehicle. Christian Brothers also claims the wheel bearings and ball joints were good but they weren't and needed replacing which is a safety issue.