About Business
Russ & Rons Auto Service brings expert Car Repair solutions to the local community in Grand Rapids, MI, Grand Rapids. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Grand Rapids, MI appreciate their attention to detail, leading to a consistent 4.6/5 rating from 142 reviewers. By focusing on the specific requirements of the Grand Rapids, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Grand Rapids, MI and beyond.
Google Reviews
Pavitra “Avi” Attanayake
★★★★★
3 months ago
Had a great experience! They were able to get me in and out very quickly and were incredibly kind and honest people. Turned out to be a super minor issue and I was honestly shocked at how little they ended up charging for everything. Will definitely be going back there for any future needs. Also has a very cute and friendly shop dog :)
Steven Ohanesian
★★★★★
a month ago
Russ & Ron went above & beyond to help me there service was simply amazing & they finished my tires & alignment in only a few hours & my truck is running better then ever! There polite easy to do business with & Im so glad I choose this business! They absolutely made my day!
Katy Spafford
★★★★★
3 months ago
This is my Third time to Russ &Ron's, and I am grateful every time! They have always been honest, knowledgeable and efficient! I have referred friends and family. Thank you for your great service!!
Jagger Hoffman
★★★★★
7 months ago
Russ & Ron's is a great auto repair shop! I've taken two different vehicles there over the past couple years and have never had an issues with service I received. Every time I call, they are able to get me in right away and complete the work quickly. If they don't get it right the first time, they will get you in ASAP and find out what's causing the problem. They have very honest pricing as well, and don't double charge you for things they previously did (ex. not charging for two A/C refills if the first time finding the leak didn't work). I'd recommend this shop to everyone!
Alan Blum
★★★★★
10 months ago
Russ and Ron's is great! It was my first time going here after hearing lots of good things from friends and family, and they delivered! Getting my car in on Memorial Day weekend, I wasn't expecting to get it done until Tuesday, but it was done the very same day (Friday)! I will definitely be going here for all of my future issues! The price is very reasonable and they give you the option of using old parts
Ashley M.
★★★★★
7 months ago
Can't say enough about this shop. As someone who has worked in the automotive world and for another shop, these guys know what they are doing and aren't out to just make a quick buck. Needed brakes with a quickness and they got me in and out within a couple hours without breaking the bank. I will choose this shop over and over! Thank you all so much!
RENE L.
★★★
☆☆
3 years ago
Firstly I'd like to say that I greatly appreciate them helping me out with my alternator. I had already purchased it and when I found out how much work was involved I knew it was too much for me. They agreed to do the work with my part and charge me a decent rate for labor. But after I had gotten the work done and picked it up a few days later it started snowing here. And when I used my wipers for the first time I noticed they weren't acting properly. The passenger side one was falling off the edge of the window and sometimes they would meet in the middle and cross over each other. Especially at higher wiper speeds. So I went back to ask him about it and they were on vacation. So I waited until Monday and I took it back and I said hey you know my windshield wipers aren't acting right since you did that work. And he informed me that they hadn't touched that(which seemed odd as every instructional video said the wiper motor and reservoir had to be removed one of the reasons I decided I wasn't able to do it) and it would be he didn't know how long to diagnose the problem because my car was known for that. So I left kind of in a huff that they wanted to charge me to diagnose and fix something that wasn't there before. The next day I noticed while putting windshield wiper fluid in that two of the screws holding the wiper motor mount to the bracket aren't there.(see picture) So I diagnosed it in about 2 minutes. The day after I found that out I went to replace the screws with screws I had bought and I realized the reason they hadn't put them back is because they broke them off. So I had to return those screws and buy self tappers. So with a drill bit and two self tapping screws I fixed it and my windshield wipers worked great. I fixed it in about 10 minutes and I wonder why they couldn't have done something similar. So if you find something a little off after a repair it may be something similar.
Haeli Johnson
★★★★★
a year ago
Exceptional service and prices! I have never had such a great experience with when getting my car serviced. Ron was very sweet. They fixed what was needed and at a great price. Most places seem like they’re giving a sales pitch/try pressuring you into more stuff; not these guys! Will 10/10 recommend anyone to go here for their auto needs! We will be coming back later this year for new tires too :)
Jessica Walker
★★★★★
3 years ago
Amazing people, fair prices, and quick turn around. Thanks to their after hours form and drop box, I was able to have my car towed to the shop at 10pm. I received a phone call the next morning with a diagnosis and estimate. By 4pm I was on the road again. Absolutely would recommend.
Sara Aithmitti
★★★★★
3 years ago
Ron is great and very sweet! They won’t try to get over on you here, they do honest work in a reasonable time frame compared to most shops. He’s very transparent when diagnosing and won’t break your pockets for the heck of it! I’ve been coming here for a couple years for any vehicle issues and will continue to do so.
Josh Lefurge-Mcleod
★★★★★
3 years ago
Russ & Ron’s offers extremely reliable service. They are always honest and out to help their customer, not just price gouge to grab a cheap buck. Turnarounds are very quick and you can tell they’re very hard workers. A great and trustworthy garage.
Matthew Johnson
★★★★★
a year ago
We shopped around GR and nobody came close to their prices or service. My wife took the car in for brakes and tires and she was treated with complete respect - unfortunately, many auto service businesses are disrespectful and condescending to women as soon as they walk in the door. Russ & Rons will get all of our business for the foreseeable future!
Regina Krajacic
★★★★★
3 years ago
took in my car at 7:30 am even though they open at 8 and they were there ready to help me get my car back on the road. I've been there before for a new alternator and they did it for 300$ less than I was being charged at other places. they did it within one day and i were able to get me my car a few hours later. these are the guys I truly trust to take care of my cars.
Vicki Morkeberg
★★★★
☆
4 years ago
Great bunch of guys, extremely helpful, honest, did great work to my vehicle. Left it with them for a few days replaced a radiator and alternator. I was impressed how they got right on it, I feel the price was reasonable for both jobs. Good bunch of guy's! Thanks again . Will go back!
Gary Gray
★★★★
☆
10 years ago
Honest, fair, competent, pleasant. I have been having my cars serviced there for 35 years and am usually satisfied with the work done. They do not have the capability of a dealership, but I trust them more and their prices are relatively reasonable. They are extremely accommodating and helpful. This is the place for "little old ladies" to come for honest service that does not seek to rip them off. Over the years I have seen them offer to help all those who come in, from a soft tire to a clank in the engine. These are exceptionally good-hearted, well-intentioned, honest men. I am very picky and quite demanding; I expect a business to know their business and perform it correctly. I have been a customer there for 35 years because they do well within their sphere of service and have always treated me right. Russ and Ron are certainly worth a try the next time you need service.
Blake MACZINSKI
★★★★★
3 years ago
First time here, highly recommended. Very friendly, honest, and definitely fair priced. Got there a little past 9am today for rotor, caliper, and brake pad replacement. Called me about an hour after saying my caliper is totally good so they'd knock $50 bucks off to replace everything else. Was done in 3 hours.
Jasmine Birdsong
★★★★★
3 years ago
I was in a bind and had to use Russ and Ron’s because I suspected issues with my alternator after getting the battery replaced. They checked and everything was fine. But 5 stars for getting me in quickly before the holiday weekend and for being so understanding and kind! Definitely will be returning for servicing.
Franki Donze
★★★★★
6 months ago
These guys went out of their way to help me in a pinch. Incredibly appreciative.
Lindsay McClinchy
★★★★★
4 years ago
This place is my #1 go-to for any repairs. If you are like me, the idea of having to get a car fixed sends waves of financial panic to your bank account. This place is ALWAYS reasonably priced, and don't gouge you in the least. They are no frills, and they are very willing to offer options that fit your budget if they can. They always try to give you a loaner if you've been a long time customer. I live 1.5 miles away, and one time one of the mechanics offered to drive me home while they worked on it. I can't say enough positive things about this place.
Xa Ya Za Za
★★★★★
3 years ago
After looking around a bit for a reliable place to go for auto repairs, I settled on Russ & Ron's. Dropped off Tue night and was done Thur morning. They were polite, kind, and honest. I trust them now, bringing more work their way.
