Aero Auto Repair

Megan McCormick

★★★★★

a month ago

My entire interaction with Aero auto repair was pleasant and professional. I was greeted by James was very friendly and was given all the information about my service. I really liked how they inspected my car and shared all the things that I need done but also weren’t pushy about it. I’ll definitely bring my car back here for other maintenance.

W. C

★★★★★

Edited a month ago

I have always had excellent service. Staff is knowledgeable, and technicians are experienced. I appreciate the fact that I am showed pictures with details of condition of my car parts. The shop is honest, and fair! They are very willing to work with people!the shop is clean and well maintained.the owner seems to go above and beyond, quality and ethics is his mission , and integrity seems to factor in as well .I have recommended this facility to my family members and friends as well. Keep up the excellent work Aero auto 👍

Dilon Wilkerson

★☆☆☆☆

3 weeks ago

I would give 0 stars if I could. I took my car here because I had a air leak in my suspension, and after the so-called inspection, (180 dollars)they told me it was the value block leak! They wanted to charge me 700 for the part alone for a aftermarket one. (I found it online for 200) replaced it myself next day same problem went to talk to the Warren the "sales men" and ask if he can give the mechanic my number for me to retest the value myself. No one calls me back I then call them back 3 days later he then informs me the mechanic that did the inspection know longer works at the shop! Surprise!! So I end up taking it in to another shop they find the compressor wasn't holding enough air for the suspension!!! 180 dollars to just make stuff up with out fully testing the unit correctly!! They wasted my money, my time replacing the part that wasn't defective. Me buying the part and more time putting the oem one back on after the compressor was replaced. I call them and after all this and the manager Julio say thats the way we train our guys!! What joke Sad company!! How many people do they rip off!! They would of charged me for both jobs replacing the value block and when then the compressor if I didnt know what im talking about!

Anastasia Kiperband

★★★★★

3 months ago

Thank you, Aero Auto Repair team, for excellent service and professionalism! I was planning to buy a car and bring it to the mechanic to check. They saved me from buying a junk overpriced car. The team was honest, thorough, and very knowledgeable. They explained everything clearly and didn’t try to upsell or pressure me in any way. Highly recommend Aero Auto Repair to anyone looking for trustworthy mechanics and peace of mind before buying a car.

Jason McAfee

★★★★★

4 months ago

I had an amazing experience at Aero Auto Repair thanks to Dan, the technician who worked on my car. He was incredibly thorough, walking me through every detail and making sure I understood what was going on. What stood out most was his honesty, he didn’t try to upsell me or push any unnecessary repairs, which is rare and refreshing in the auto repair world. The turnaround time was totally reasonable, and the quality of work was top-notch. My car runs smooth now. If you're looking for a trustworthy, skilled, and transparent auto shop, Aero Auto Repair and especially Dan, is the place to go.

Ken Holmes

★★★★★

3 months ago

Aero always gets me back on the road quickly ( I own a ford so unfortunately I’m there enough) last time I went, I had an issue that went away by the time I got to the shop. They checked it out anyway and didn’t charge me. Excellent service. And good representation of female workers so all should feel welcome.

Diandra Robinson

★☆☆☆☆

2 months ago

I brought my car into the shop around 10:00 AM for an oil change and to check for a coolant leak. There were no issues explaining what I needed. James told me the shop was short staffed and that the work would take a couple of hours, which I understood—especially if they needed to let the vehicle cool down before working on it. Around 2:30 PM, James called and confirmed that I was correct about where the coolant leak was coming from. During this call, he attempted to upsell additional maintenance that I was already aware of. I declined respectfully. Around 3:15 PM, James called again asking if I wanted to leave my car until Friday so they could replace the water pump and thermostat, stating the water pump “looked old.” I informed him that the water pump had been replaced six months ago and declined the work. He then stated they were finishing up my vehicle and only needed to reassemble it after the pressure test. A few minutes later, I received the following text message verbatim: “Hi Diandra, the technician is finishing up a vehicle then the car will be ready. We will be picking you up by 5 today. Apologies for delay. Reply STOP to unsubscribe.” Due to the inconsistency, I called James for clarification and was again told the delay was due to being short staffed. At 4:14 PM, James called and said they were buttoning up my car and were sending a driver to pick me up. While arriving at the shop, I saw my Jeep being pulled out of the bay, which reasonably led me to believe the work was complete. Inside, James reviewed the receipt and collected payment, then left to retrieve the keys. He returned and stated that the mechanic forgot to perform the oil change, explaining they got caught up conducting the pressure test. He then offered a refund only if I wanted to take the keys immediately without the oil change. I declined, as the oil change was the primary reason for my visit. I asked what components had been removed during the pressure test. James struggled to explain and eventually said they only removed the front air intake manifold to locate the leak at the water pump. Based on that explanation, it was difficult to understand why my vehicle had been there for over six hours, or why I had been told multiple times that it was nearly finished much earlier in the day. The repeated delays, inconsistent explanations, attempted upsells, and discovering after payment that a basic service had not been completed caused me to lose confidence in the shop’s honesty and organization. My time was not respected, and communication throughout the day was misleading. I will not be returning for service and would not recommend this shop to anyone looking for professionalism, accountability, or clear communication.

Ryan Johnson

★★★★★

4 months ago

Here’s a clean, strong review you can post for Aero Auto: ⸻ ⭐️⭐️⭐️⭐️⭐️ 5-Star Review Aero Auto is truly one of the most honest shops out there. From the moment I walked in, they were upfront, straightforward, and made sure I understood exactly what was going on with my vehicle. They didn’t try to upsell anything, didn’t hide any fees, and actually took the time to explain what I did and didn’t need. It’s rare to find an auto shop you can trust, but Aero Auto has earned that trust completely. Quality work, fair prices, and genuine honesty — that’s all you can really ask for. Highly recommend!

Elena Macnovit

★☆☆☆☆

4 months ago

My recent experience with this shop was extremely disappointing and reflected a serious lack of communication, professionalism, and accountability. I dropped off my vehicle at 10 a.m. for a simple oil change and was told it would be ready in the early afternoon. When asked when I needed it back, I said “the sooner the better.” At about 4 p.m., I received an online authorization request for a coolant pressure test — with no phone call, no explanation, and no mention that this would require keeping my vehicle overnight. In the past, this shop has contacted me directly for any additional authorizations, so I expected the same courtesy. Instead, they relied solely on an automated system message and provided no follow-up, which is negligent and disrespectful. I am not a technician, and I had no way of knowing that a pressure test might require additional time or an overnight stay. It is atrocious to assume that they could simply keep my car overnight without my knowledge or permission. At 5:23 p.m., just seven minutes before closing, I had to call the shop myself to find out what was going on. Only then did I learn that the oil change had already been completed — yet they had never intended to call me or let me know. Had I not called and rushed over immediately, I would have been left without a vehicle for the next day, and I had to be at work in the morning. I lost an entire day waiting unnecessarily, missed personal plans, and received no apology or acknowledgment for their poor communication. Assuming a customer’s vehicle can be held overnight without consent — and failing to provide even basic updates — is an unacceptable and unprofessional business practice.

Ziying Wang

★★★★★

4 months ago

I’ve been to Aero auto repair for quite a few years now as it is conveniently located from my work. They have been highly professional and friendly at a fair price. They recently replaced my rear tires and helped make sure any subsequent repairs and leaks are taken care of. Highly recommend their repair shop.

Christopher Higgins

★★★★★

Edited 3 weeks ago

I took my 1994 nissan 300zx here for its 120k mile maintenance which was done with absolute care and fair amount of speed considering the maintenance hours for the job! They also included an inspection for free which definitely helps out finding some problems i didn't realize. I recommend coming here as they are fairly good on pricing and straight forward and they do great work! Update have been here for other relatively time consuming maintenance( clutch, flywheel, rear main seel, rear oil pan gasket, and transmission output seel) i included the parts but the maintenance was done quickly considering it was around new years. Most recently got an alignment which took at most 45 minutes and also fairly priced!

Janelle Millner

★★★★★

a month ago

The guys at Aero were very kind and helpful! I appreciate their honesty. Dan was very responsive and communicative throughout the whole process! We will be returning to continue services! Thanks guys!

John Tachick

★★★★★

2 months ago

We had our car break down on a weekend. We had it towed in and Monday morning first thing they called to let us know they would get our car in as soon as they could. It was only there a couple days and they did a great job on it.

Taylor (UrEco-CentricTourist)

★★★★★

6 months ago

They take walk-ins and appointments. I waited 1 hr and 30 minutes or less for my car to be completed. The service was great. They bave complimentary snacks, coffee, beverages, and MINTS! Everyone was professional and kind. They do a free 360 inspection on your vehicle. They gave me my report and showed me everything I needed to know. I've had this auto repair shop on my Google 'to visit' list for a year. I'm grateful to have finally taken the opportunity to attend. There's a current offer for new customers. All new customers receive $25 off. Was told synthetic oil changes start at $79. Price went down to $67.64. Everything here is solid. 1000% recommend. Will be coming back for more repairs.

Larry

★★★★★

Edited 4 months ago

Gave them a call to get a new purchase inspection on my 2022 Jeep Gladiator. Spoke to James and he was able to take my vehicle same day in the early morning and complete the inspection by end of business day. My vehicle checked out with no mechanical issues however, they showed great attention to detail pointing out minor cosmetic defects and subtle aftermarket additions I didn’t even see. Followed up with a printout of the inspection and results. Will gladly return in the future.

Spencer Sessions

★★★★★

4 months ago

This was, by far, the best pre-sale inspection I have ever received. Most of the time the mechanic just has a conversation with me. These guys provided pictures and narrative on a hyperlink I could share with others. So much value for the money.

Mike Malone

★★★★★

3 months ago

I have a lot of vehicles and I turn my own wrenches for the majority of what I do but I cant do proper alignments other than a plumb bob toe. Brought my 2017 Caravan in because it was pulling to the right. They got it all dialed in. No before/after specs provided but it tracks straight. My thanks to the tech who did the work.