Albert Auto Service Inc

David Olsen

★★★★★

a year ago

A couple of my coworkers have been going to Albert's for years, and I needed a new place to take my vehicles. We were getting ready for an annual trip, and my pickup needed new ball joints/bearings and I didn't have the time to get it done on my own at home. These guys were able to get me right in and get my old pickup driving like new again. I also had a service engine light, and Chad went through the trouble codes with me, they even repaired and cleared out a couple for me while they were diagnosing the ABS and Service Engine light. It was an expensive day, but well worth it in saving me time at home doing the same repairs that would have taken me much loner on my own to do. These guys are definitely my go-to now, I will be back!!!!

Carson K

★★★★★

2 years ago

I can't say enough good things about Albert Auto in Cedar Rapids, Iowa! My recent visit to their shop was nothing short of exceptional. Chad, one of their team members, truly went above and beyond to ensure I had a fantastic experience. Dropping off and picking up my car was a breeze, thanks to their streamlined and hassle-free process. This made the entire experience even more convenient. They truly understand the importance of providing a stress-free experience for their customers. In addition to their in-person service, they were equally easy to talk to on the phone. Their courteous and patient approach made it a breeze to discuss any concerns or questions I had. Their friendly and helpful demeanor certainly sets them apart. The alignment work they did on my vehicle was impeccable. They took the time to explain everything to me in detail, which I found extremely helpful. Not only did they deliver top-quality service, but their pricing was far more competitive than other places I had considered. What truly stood out was Chad's dedication to customer satisfaction. He noticed and fixed a minor issue with my vehicle that I hadn't even realized was there. That kind of attention to detail and proactive service is rare and greatly appreciated. I can't recommend Albert Auto and Chad's exceptional service enough. If you're in need of automotive work in Cedar Rapids, they are the place to go!

Ginny Urban

★★★★★

2 years ago

The receptionist was so nice when I called to inquire if they could replace my battery, when I couldn't start my car in the morning for work. She said she would get me in around 12:30. I had my car jump started by AAA and was there well before 12:30. They got my vehicle in right away, and I honestly did not have to sit there very long at all. I didn't even get a chance to finish my complimentary coffee. That is how quick they were. Very friendly as well. I will go back to them if needed again.

najma hakym

★★★★★

2 months ago

Great service. Repairs are done in a timely fashion.

Sabrina Cooklin

★★☆☆☆

Edited 2 years ago

Edit: I know my tires were bald, I changed them myself a day after the alignment. Which didn't rectify the misalignment, lol. I appreciate the comments, but I do not feel comfortable going back given it wasn't done right the first time. Went in for a front wheel alignment and diagnostic of my check engine light of my first car that I bought used. The wheels were VERY misaligned, but I was recommended to go here by someone who used to work for them. Scheduled an appointment fairly quickly, car was finished quickly. However, my wheels are still misaligned, just less, and the car is still dragging to one side. I paid $80 just to have to figure it out myself in the end. Check engine light was diagnosed quickly and accurately, but the price quoted to fix the issue is about 1.5-2x more than everywhere else. Car smelled faintly of cigarette smoke when I picked it up, but I aired it out and it's fine now. I won't be back. Really disappointed because these guys were so highly recommended to me. +1 star for friendly front desk service.

C Morgan

★★★★★

3 years ago

This is the best auto service I’ve ever had! Not only do these guys/gals know what they’re talking about, but they will always tell you if you don’t need to do some thing, and they always call before they start the repairs to give the estimate of cost. Additionally, they do great work, they’re honest and fair, and I have used them on at least three trucks and three or four cars over the years! I cannot recommend them highly enough! Thank you again for taking such good care of my vehicles for me! You earn my loyalty over and over again!

Leah Mullinex

★★★★★

2 years ago

I first came here when we got an oil change at a different place and they didn't screw something on correctly, ruining a very specific part. Albert auto was able to get us in quickly and do the repair for loss than we thought it would cost. Recently I went in for an oil change at Albert auto. I had called the day before and they were able to fit me in very easily. I was in and out for that in half an hour. These people are great, well priced, and I feel better supporting them rather than a chain.

Deta Niyi

★★★★★

2 years ago

The best car service in town. I went to tires plus to get my breakers fixed and they ended up finding other thing’s that needed fixed and they quoted me 2699 without tax. I took it to Alberta auto and my total was 1700. A big difference. I’m convinced the other place was trying to steal my money and take advantage of me. Overall, Alberts auto has never stirred my family and o wrong. They are professional and know what they are doing. It’s the only auto shop I and my family gust in town. Thank you for the great service and saving me money.

Colby Unknown

★★★★★

a year ago

The fellas and ladies that work at Albert Auto are honest and thorough. I will be coming here from now on. Chad is great! He gives good guidance and suggestions. He found an issue that I was unaware of that was supposed to be fixed by another shop. Thank you all for the reliable and honest work.

Tracy Eilers

★★★★★

2 years ago

I had an appointment scheduled for Monday for a car that would not start. I had it towed there Friday morning and they were able to get my car fixed within hours upon its arrival before the weekend, way ahead of schedule. I am so appreciative of the fast service. Will definitely continue doing business with them!

Manda

★★★★★

2 years ago

I had an excellent experience at this auto shop! The service was super and the pricing was very reasonable. It was my first time there, and they even took the time to look at a noise my car was making. Luckily, it turned out to be an easy fix, and they didn't even charge me for it. I appreciate their honesty and willingness to go above and beyond for their customers. I will definitely be returning for future services and highly recommend them to anyone in need of auto repairs.

Meg Dindinger

★★★★★

Edited 2 years ago

11.24.23 addition It has been awhile since my original post, so here's a quick update. They no longer have the shuttle, but I still would not go anywhere else. I always feel they treat my vehicle as if it was theirs, or a family member's. Professional, polite and customer focused, and they keep my vehicle running great! I highly recommend Albert Auto! /older post /Albert Auto makes getting my car serviced a convenient and stress-free experience. They are close to both work and my home, and they have a shuttle service. Even more importantly, they understand how to gain and keep customers by providing a quality service with integrity and honesty.

Roberta Fuchs

★★★★★

a year ago

My son’s car broke down right by Albert Auto one evening. When I called and spoke with Chad to have him look at it, he was very attentive and thorough in addressing the repairs. He was able to validate concerns my son had prior to breaking down. Chad explained everything thoroughly to help me get my son back on the road for his up coming move to college. I cannot put into words how much I appreciated the time Chad provided to help us out! Phenomenal customer service!

Philip Shambaugh

★★★★★

7 months ago

Came for some wheel work and received honest feedback about my tires. Appreciated the clear diagnosis and no pressure!

Breann Fredrickson

★★★★★

2 years ago

I was told by the dealership that I needed new front brakes (no rotors) and was quoted $400. I thought this was high so I looked online and found Alberts Auto had wonderful reviews. I was amazed at their pricing ($160!) and their quick turnaround. They were great to work with- they’ve earned a new customer! I will be taking my car there for all future auto needs.

Tracy Nicuinn

★★★★★

2 years ago

They were very helpful and worked with us. I am very pleased with the work that was done, and they didn't try to"up sell" me at all. As a female I get many shops that talk down to me. Alberta did no such thing! Thank you guys and we will be bringing all our car needs to you.

Nick&Heather Shuler

★★★★★

a year ago

Had my daughter’s car towed here because it wouldn’t start. We didn’t know what was wrong with it. They checked everything out, it was just a battery, but they did an oil change and patched a tire as well. They were so nice and I didn’t feel like the nickel and dimed me. We will definitely be back!