Alex's Garage - German Auto Specialists

Shelley Hodgkinson

★★★★★

2 years ago

These guys went above and beyond for us! We had an issue with our VW van and they got parts and fixed us up the same day! And they were super busy already! Staff is very nice.. highly recommend!

Janelle Langston

★★★★★

5 years ago

First time using Alex's Garage. Exceeded my expectations. Was notified on every aspect of the service on my Audi through the service window. No surprises. Very professional and service was top notch. I will be taking my Audi back to Alex's if anything else is needed. Thank you AG!!

Tina Pallitto

★★★★★

4 years ago

Thank you, Alex and Douglass! We appreciate your exceptional customer service, knowledge, and skills maintaining our BMW. We feel very fortunate to have found such honest and competent mechanic/technicians. We are happy to recommend your shop.

Aaron Clement

★★★★★

3 years ago

We brought our Jetta in for an intermittent stalling and not starting problem. They were able to quickly find the problem and replace the sensor. Price was below estimate and we're very pleased with their courteous service. I highly recommend!

Hailey Dunne

★☆☆☆☆

6 months ago

I've showed up 3 times now on 3 separate occasions on days they claim to be open not once have they Actually open on top of that the gate was open and people in the shop working on cars and were rude and if your not gonna be open when your times say your open than fix the damn times

Scott Smith

★★★★★

7 years ago

I had Alex's Garage do some maintenance and repairs to my 2004 Mini Cooper S about three months ago and have been very happy with the work. Eddie (the service writer) was very good to work with as I had multiple issues with the car. They did a good job diagnosing those issues and Eddie explained what was needed in detail. Once we scheduled the work, they got it done on time and it came in on target for price. THey also returned my old parts for my inspection. These guys are passionate about German cars! I will have future repairs done at Alex's Garage.

Gunn Waterhouse

★★★★★

4 years ago

There are few good honest car repair businesses these days .I find an unbelievable amount dishonest and greedy .here at Alex's you'll find helpful cordial knowledgeable people who care about your needs . reasonable prices for a job well done makes them number one in my book.when calling to make an appointment it's usually a few days out till they can get you in once they do its takes a day to find the problem .they are prompt with returning the car in a timely manner.these guys are very cool friendly and know their stuff.5 stars for sure. Business located right off main road easily can be seen.parking not a problem.

Robert Zimmerman

★★★★★

6 years ago

I was on a road trip when I had some unexpected car trouble. The guys at Alex’s Garage we’re able to get me into their schedule right away and source the hard to find part needed to get me back on the road. I was a mechanic for 10 years, so I can be a tough customer when paying someone to work on my car. I couldn’t be happier with the quality of their work and the price was very fair. I highly recommend this shop! Thanks for the fantastic service and for saving my vacation!

CHRISTOPHER MILLER

★★★★★

2 years ago

they have done excellent work on my 2008 mini copper clubman s at a reasonable price.

Scott Stewart

★★★★★

5 years ago

I had a co-worker recommend this shop and I am sure glad he did. Eddy was very professional and easy to communicate with. Repair prices were in line and not excessive. If you have a mini cooper in Eugene this is the shop to take it to. Made additional recommendations but they were not pushy, didn't feel like I was jerked around. They simply took care of what was needed at this time. I highly recommend this shop, one of the best shop experiences I have had. First impressions are everything and they made a big one to me.

Keaton Sunchild

★★★★★

a year ago

I cannot recommend Alex's Garage enough. I bought a car that broke down after just one day of having it and everyone in the shop worked tirelessly to help me get it running again. I'd like to give a public compliment to Douglas who was always happy to assist me with a question, if I needed something out of the car, or just providing updates in general.

Tanner Hawkins

★★★★★

2 years ago

I love their transparency on their services wish more places were like this. Got my Jaguar XJL back on the road after the air suspension compressor failed. After the service was done Douglas got me under the estimated price which was great. Fair prices. Will come here again for servicing needs.

Cara Van Dusen

★★★★★

a month ago

I appreciate the crew keeping me on the road in style!

Mason S

★★★★★

2 years ago

Calm, knowledgeable, and composed staff that offer a premium service. Their prices reflect that, but they value their reputation over a quick buck. In depth descriptions of everything they do with the car. Frequent communication. Reasonable compromises if it comes down to it. I was frustrated with the issues my car kept having but the staff was very understanding and had my car back on the road soon after. Will use these guys (for a fifth time) the next time I can't handle the repairs myself.

Danny Grogg

★★★★★

2 years ago

Alex's garage is always consistent, does not skimp on keeping you updated, knowledgeable and reliable, with friendly staff to boot. Had to have my car towed from Hillsboro to here to get fixed after getting ripped off at MVP Volvo. Glad I did. Car is running the best it has since I got it a year ago. Highly recommended!

Brad H

★★★★★

8 years ago

I brought in an old Mercedes and to make a long story short; They did a perfect job and charged me less than they quoted me. On top of all that, they even helped with tips for doing some of my own repair work. I couldn't be happier.

Lilly Ryken

★☆☆☆☆

10 months ago

Brought my car in because I had a coolant leak. Was charged $1200 to fix the issue along with an oil leak repair . When the car was retuned the coolant light was still on and then additionally the check engine light turned on within 7 mins of my 15 min ride home which was not on when dropped off. I reached out and they said they could do another inspection and if it isn’t related to the work they had done, I would be charged $126 for an inspection in which I had already paid that when I brought the car in the first time. I left with more issues that we came in with for $1200