Alexander's Automotive Inc

Bee Samms

★★★★★

6 months ago

I came across them through the company I am working with, and I am happy that I did because they are very friendly and helpful. I now go to them with any issues I have with my vehicle and they are always there to help & honest with what is wrong and needs done - no trying to get you to pay for extra unneeded things, they even go the extra mile to finding the best deal for the parts you are needing.

Ryan Barker

★★★★★

11 months ago

Great communication with text and photos on progress. When I had questions the mechanic took the time to explain what was going on in way that I could understand since I don't have a lot of mechanical repair knowledge. Fixed my vehicle right by recommending what was best instead for it and not just what was cheapest. They still gave me the option to choose but the last place I took my vehicle to when with the cheaper option which is what caused the vehicle to needed to be fixed again. I really appreciated the time taken to explain why they had the recommendations they did for a long term fix vs doing what the past place I took it to did. Thank you for putting your customers as your priority instead of just trying to get me in and out as fast a possible!

Sioux Ann

★★★★★

4 months ago

Alexander's automotive was a very honest automotive repair shop I took a vehicle to them prior to making a purchase and they were very detailed with their inspection and they saved me from making a mistake I trust their opinion and their office staff is very polite and professional! I know I can trust them with my vehicles!

Josh Dupuis

★★★★★

2 months ago

By far the best experience I have had with an auto repair shop and mechanic! Highly recommend using them

No body

★★★★★

4 months ago

I went in to get my break pads replaced, but I had also been noticing a weird noise when I was driving at higher speeds, they were able to fix both efficiently and I haven't had any problems since.

Ashley Anderson

★☆☆☆☆

a month ago

I was referred to them thinking it’d would be a quick process, Glad they figured out what was wrong with my car during the Diagnostic.but it took them almost 3 months

christina pezoldt

★★★★★

5 months ago

I went in had my car looked at was told what was wrong with it made an appointment to have it fixed I went in they fixed it the last minute I did ask for an oil change and they smiled and said sure thing no gruff just all smiles and I appreciate that paid what I was told originally plus my oil change l can't thank them enough for helping me in a timely manor and the front girl Alyssa I wanna say her name is she is just sweet as sweet very VERY helpful and the hole process was very smooth thank you so much guys

Alissa Nelson

★☆☆☆☆

5 months ago

This company is awful, they will tear your car apart and keep it for 3 months, send a letter telling you to stop calling. Then put the car back together unfixed. Because they can’t do the job.

Lzzy Behnke

★★★★★

10 months ago

Dealing with Alyssa was a real pleasure. We had a lot going on with our car and she was very pleasant with making sure we were all on the same page. She kept in constant contact with us before anything was done, and during the whole process! We even gained a friendship from her! We will definitely be going back!

Brandon White

★☆☆☆☆

a year ago

My first experience here was fine. Had a radiator replaced. Pricing was fine. Friendly staff. My second visit last week, yikes. I went in fully expecting I'd need brake pads, rotors, and calipers. Also requested front alignment. The estimate I got was $2016 for the brakes, and $212 for the alignment. They also suggested another $4000+ in other repairs. Basically anything they could see at the front of the Jeep, they said needed replaced. Shocks, tie rods, ball joints, etc. I left and had another shop complete the brake work for $1000 and the alignment for less than $50. They had no other concerns. Some of the parts in Alexander's estimate were marked up 300-500%. Each item required "assorted shop fees", which totaled more than $600. Not a shop I trust.

Mike G

★★★★★

7 months ago

Alex is an excellent mechanic and very fair and knowledgeable business owner. I trust him with all of my family’s vehicles. Thank you, Alex, for a job well done.

Wyatt Raynor

★★★★★

a year ago

The staff was friendly. Their inspection was thorough, and they even caught an issue I wasn’t aware of before it became a bigger problem. The repairs were done quickly and correctly, and my car runs great. I appreciate their honesty and attention to detail. Highly recommend!

Kyle Robinson

★★★★★

Edited 11 months ago

Alexander's offers the best comprehensive diagnostic that I have experienced in my 44 trips around the sun. Pictures, video, and clear, easy to understand explanations categorized by order of importance. I felt neither the dread nor regret that seemed customary with prior instances in automobile repair. They are centrally located, honest, friendly, and fair.

TIMOTHY SWANSON

★★★★★

4 months ago

Outstanding service , great staff !! Very happy with Alexander Automotive . Will use them again !!

Hunter Belyeu

★☆☆☆☆

6 months ago

So what's up with you guys taking apart a engine not knowing how to put it back together or even simply how to prove to warranty that it is needing replaced under warranty after telling us that the engine would be replaced under warranty and then saying if you can't get it covered we are responsible for the entire bill to you guys when you've had the vehicle for months and now will not return any phone calls or pick up phone calls seems sketchy as hell and why would you take in a car that you don't know how to work on

Tiffany Lenoir

★★★★★

a year ago

I can't praise this shop enough! The entire staff.....Tanner the mechanic top notch and front desk is more than helpful. I've had a couple of issues with my VW Golf GTI that have been going on over a year. I had taken my car to 3 separate shops in Wichita and each one failed to fix the problems. I was so upset with all of them. I'm a female who knows almost nothing about car issues. Alexander's has never once made me feel like my car issues were not important. They took the time to explain everything that needed to be done and put my worries at ease. They have my business for sure!

JaQuan Barzar

★★★★★

a year ago

Well it was very rough at first but they do a great job at communicating and letting you know the real problem of your vehicle! Their mechanic Tanner is possibly the best mechanic in the Wichita area! Also their prices are reasonable!