All American Automotive

J Beezy

★★☆☆☆

Edited 4 months ago

Used them a few times and had good experience in the past. Unfortunately this last time, I took my car in for a separated harmonic balancer. Was told my power steering pump was leaking. 3 returns later, new pump is still squeaking. I suspected the bearing in the pump was bad after the first pickup and mentioned this on the 2nd and 3rd return. Don't know if they stripped the tension lock bolt, ruined the bearing when pressing on the new pulley, or what, but I do know my old pump didn't make a sound. Extremely annoying and not sure what to do at this point short of eating the cost and fixing it myself.

J A Hamer

★★★★★

3 weeks ago

Inspected the tires. Got a couple new ones and they moved all around to get the max life. They did a great job and quick.

Randall Lemuz

★★★★★

6 months ago

Did great work on my water pump, serpentine belt and plastic fittings. Accommodating while they had my vehicle. Got me in right away and got my car back to me within the day.

Matthew Phillips

★★★★★

7 months ago

Went to another place at first to get the left side automatic door fixed. It needed a new actuator and was going to take some labor to get it done. The other place quoted us at over $1,300 ($800 for the actuator alone). All American (I worked with Mr. Jacob) was extremely helpful and we were out of there completely fixed for under $600. They have earned a new loyal customer.

Jacob Culy

★★★★★

11 months ago

Service is fast and affordable, great staff friendly and extremely knowledgeable. Kept me informed about the repair process and how much it will cost. I highly recommend using All American Auto and I will definitely take my Suburban back for more maintenance.

M Family Google

★★★★★

7 months ago

Today they fixed my wife’s Honda quickly and got it back to us the same day. We have used them for years, been honest and straightforward with us. Highly recommend!

Katie Ward

★★★★★

4 months ago

The team here took great care of me! Professional and thorough. I highly recommend this shop!

Victor Mitchell

★★★★★

a year ago

Good afternoon everyone. This message that I am sending is late and overdue but unfortunately I had the death in the family not too long ago. I want to retract and say about 2 weeks ago I accidentally locked my car not too far from all American automotive at the car wash. I don't live that far so I took the chance to come to their establishment to see if I could get some help. Greg and Lance were more than outstanding. They rearrange the busy schedule that they had just to accommodate and help me! Not only did Lance take me home but he wanted to make sure that I was still okay even after getting my extra setted keys to see if I needed a ride back to my car! Talking about impressive! These guys know truly what it means on how to treat not only their customers but a potential customer. In a positive manner I have a few things that I'll be looking at regarding service to my car and because of my experience with these guys they will have my business! Thank you again Greg and Lance for bailing me out of a frustration situation and you guys are certainly the best! God bless and have an amazing rest of the week!🙂👍🏾🙏🏾

Sean Godbout

★☆☆☆☆

Edited 4 years ago

UPDATE: A month later and about 6000 miles my very expensive front tires are severely worn and my steering wheel is off center. Absolutely no way they did this alignment correctly. If I was going to charge someone over double what fair market value is, I’d atleast make sure it was correct. I am a small business owner/operator and I rely on my truck to do my job. So add the time and money lost on having to do this again to the original price gouge and I will be taking quite a hit to the pocket book. Changing my rating to one star for lack of pride in their work at minimum. Staff is polite. No issue with personnel or facility. 2006 Chevy Silverado. I needed an alignment on somewhat short notice(same day, dropped off at 11A) The alignment is, for all intensive purposes, aligned. My issue is that I paid $250 for AN ALIGNMENT!!!!! After I replaced my front end parts. Everything was clean, broke free, and new. No reason that it should have been difficult, regardless of how far out of spec it was. I was charged for a modified vehicle and I don’t have a single aftermarket suspension part on my truck other than KYB shocks. And to boot, it still isn’t right. Absolutely insane. 250 dollars?!?!?! And you had the audacity to send it back to me less than perfect?! I feel like y’all saw an opportunity to make a extra buck and took advantage of me.

Hy-Vong Ha

★★★★★

11 months ago

Staffs are friendly, personable, and understanding. The owner is an active mechanic himself and very knowledgeable. I have only been there 3x for trip inspection and oil change, so that's all. I plan on having them replace my CV joint, so we'll see.

LUIS MARTINEZ

★★☆☆☆

a year ago

They misdiagnosed the problem. I took my SUV in because it was making a noise after 40 mph. They said it was a rear wheel bearing. They replaced it and charged me over $600, but the noise didn't go away. They said I had to replace the rear shocks, the brake pads on all four wheels break pads, and both rear tires. They wanted to charge me over $3,000 for everything. I ended up going to a mechanic a friend recommended, and it turned out it was the wheel bearing, but on a front wheel. He replaced it, and that fixed the noise. He only charged me $280.

Jack Beardmore

★★★★★

8 months ago

Went for an oil change they also checked the brakes and need some new brakes for the back the service was good and at a good price. The folks were nice and straight forward.

Danh Nguyen's Garage

★☆☆☆☆

8 months ago

I took my friend in for estimate something wrong his car. They point out the parts need to be replaced but when I got home and inspected the car. That is not the part need to be replaced. Dont believe on recent video they colab with youtuber to get more customer, earn respect. Alway seeking 2nd,3th opinion when repair your car

Alicia Holloway

★★★★★

a year ago

I could not be more impressed with their thoroughness, quality work and outstanding professionalism. My Toyota RAV4 had an engine issue. They not only identified the issue and fixed it, they also identified other issues that needed addressed. They worked through their lunch hour to get everything done. Although I have gone to another service shop for years, I am switching to All American Automotive. I recommend them highly!

Jessica Forselius

★★★★★

a year ago

It was 18° outsde. I pulled in at 5:15 because all my tires where low. The owner was very nice and had me pull around so he could air them up. He didn't have to do that since it was past closing time. Very grateful.

Bob Weidner

★★★★★

5 months ago

I called with a tire repair need while on the road. They took me right away as I pulled in. No wait time and knowledgeable staff.

Logan Threet

★★★★★

a year ago

I will forever go back and take my other vehicles to All American Auto. Two days of service projects and all done day one, in and out. All the staff took an interest into what was going on and it’s been 20 years since I’ve had solid customer service like these guys. Everyone went above and beyond and again, definitely will be back and would recommend without any reservation.