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About Business
Conveniently located in Wichita, KS, Kansasland Tire and Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto tune up service, Oil change service, making them a top-choice Car Repair specialist in Wichita. Backed by 253 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Wichita, KS residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Kansasland Tire and Service is the go-to destination for quality and service in Wichita, KS.
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Google Reviews
Madeline Witherspoon
★★★★★ **Edited. Original issue at bottom. Immediately after this complaint, the following Monday at 8a Rick called me. I wasn’t able to call back until Wednesday, but he persistently tried to get in touch to resolve the issue. By Thursday I was able to come in after work and got a brand new tire no extra cost, driving home within 30 mins. This was all I needed to ease my anxiety, and appreciated the service. Original issue: I’ve hired both the West Maize and the 21st & Amidon Kansasland mechanics over the years and just feel like it’s not worth the distrust. The 21st & Amidon location installed a full new set of tires on my vehicle within the last year and I bought the tire protection plan along with them. One of the tires had something another mechanic described as “something I’d never seen before” which you never want to hear - strips of plastic that were melded into the sidewall of the tire that when pulled out left gashes in the rubber as pictured. This seemed like a manufacturer’s defect that shouldn’t be on Kansasland or me, but when I went in asking to see if this tire could be replaced under the protection plan I was told it was not a concern. They replaced the valve core for free, which if it was an issue I appreciate, but seemed very dismissive about the cracks. I don’t know if it’s a deep safety concern, but I didn’t want to have to feel doubtful of what has been basically a brand new tire.
Ethan Nelson
★★★★★ I’ve been looking for a new mechanic and this Kansasland fits the bill! Rick at this location really helped me out. I was out of town for my daughter’s spine surgery and had a friend drop off my truck which had multiple issues. I was so involved in taking care of my daughter that I forgot to get an estimate from him. I had several estimates from other shops so I knew around what it should cost. Thankfully Rick fully took care of me. Very reasonable price and they did great work! I know where I’ll be taking my truck in the future.
David Anaya
★★★★★ If I could give this business less than a single star I would. This rating is as a result of very unprofessional customer service at the service desk by the service desk personnel. When I walked in to inquire about some tire purchases he engaged me with a off putting attitude that was offensive and disrespectful, yet I engaged him with a courteous and polite exchange, however, nothing I said or did seemed to soften his demeanor towards me. I felt as though he was annoyed by my presence at first encounter and that the few questions I asked were a burden on him. I respectfully ended our interaction and left wondering why he was working the front desk, because if he treated everyone that comes in like that there would be no business. So I concluded as a reason for his behavior was he just didn’t like my looks. So sad to treat people with such contempt. 7-10-2025 Well, I’m delighted to share this second review. After publishing my original review I was contacted by Rick, who Manages the location I had reviewed. Rick was warm, friendly and genuinely concerned about the situation and considerate and understanding of my position. He respectfully apologized and offered to make the situation right if I would give that location a second chance. I accepted his offer, though somewhat apprehensively, and to my surprise he pulled off a service that far exceeded my expectations. Thanks to his sincere efforts I have new tires and Kansasland has a very happy customer who intends on utilizing them for future services. Thank you Rick.
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