About Business
Residents of Wichita, KS, Wichita have long trusted CARSTAR Old Town for their expert Car Repair needs. Whether you need assistance with Auto body shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 42 reviews. Throughout Wichita, and particularly in Wichita, KS, CARSTAR Old Town is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact CARSTAR Old Town for any Car Repair inquiries or to schedule a visit to their Wichita, KS facility.
Google Reviews
A. G.
★★★★★
a month ago
They always, always, always take care of my cars so well. Minor or major work, all the staff and owners are wonderful. They car to help, they do the work right and they’re very flexible on what we need. Thank you for all the work your team does. Recently had a taillight replaced as someone opened their door into my car and cracked it and it was very easy to work out even with the first light not being a available, the order got cancelled when I showed up. They got another one quickly and I was able to have it fixed in under 20 minutes. Thanks again, we will be clients for life.
Samantha White
★★★★★
2 months ago
Had a great experience getting my hail damage fixed on my car. They dealt with my insurance for me which was very nice. My car looked so good I didn’t think it was mine at first!
Leon Moeder
★
☆☆☆☆
5 months ago
6 weeks ago this shop took 30 days to complete a repair that should have taken less than 2 weeks. Today I took the car back because the antenna and roof rack we're not fastened properly. I was told it would be ready today. I now find out it won't be ready for 2 more days because the tech stripped out the fastener when they first installed it but left it loose anyway. This is absolutely the worst experience I have ever had with a body shop.
Kimberly Gaynor
★★★★★
a month ago
AJ and Sam went above and beyond my expectations- I can’t see any indications on our vehicle that I was ever in a wreck. I hope to never need to return, but will be coming back if need be 😊
Titisha Santana
★★★★★
a month ago
Very fast and very helpful when I had questions about what they are doing and kept in contact when they were working on my vehicle
Mark Cassell
★★
☆☆☆
Edited a year ago
The Carstar Midtown crew is does good work but SLOW. The person who knows the schedule doesn’t talk. Ashley, the lobby lady is nice but far from whoever has the plan. They need to implement “Project Management”; it has been around 60 years and works well for many industries. I was told three weeks and got my car back a day short of THREE months. That is after dropping by twice and calling about six times. Carstar was strongly recommended by Acuity, my insurance carrier, and specifically Midtown since East and West were slammed. With management changes this location could be a viable choice for body repair!
Edward Guthrie
★★★★★
2 years ago
I recently had Carstar replaced the passenger side side mirror on my car. They went out and found me a mirror that matched and had to paint it which the paint was perfectly matched. The staff was very friendly courteous and did my repair in a timely fashion while I waited. If you are in need of a collision repair shop for your automobile I would highly recommend Carstar
Emily Wille
★★★★★
a year ago
After my collision, I went through Carstar. They kept me updated and my car looks and runs great. So glad I chose Carstar to help me after my collision. I didn’t have to stress and deal with the insurance company thanks to them. Will definitely recommend to my family and friends.
Tom James
★★★★★
a year ago
We had an accident March 11th, 2024. Someone ran a red light and we were hit in the front end of our 2019 Mercedes S-560. After calling Walser Mercedes I was told to call Carstar. We had the car delivered to them at the OldTown location. It took several months for the body shop to receive the parts from Mercedes, but once the car was done the body work was perfect!! We picked the car up and was making the 3.5 hour trip back home when a “radar sensor dirty” alert appeared and the cruise wouldn’t engage. We returned the car to Carstar and they took it to the service department at Walser to be repaired. After three trips to Wichita to pick it up the car each time was not fixed by Walser! Mark, the manager at Carstar did everything he could, from making numerous calls on our behalf, to providing a rental, to having our car delivered the 3.5 hour trip to our home! Mark and Vanessa were fantastic and the work done at Carstar top-notch!!! If you need a great body shop in the Wichita area look no further than the guys at Carstar!
Dane Klocke
★★★★★
2 years ago
CARSTAR takes really good care of their customers! AJ and his team are not only professional, but provide an amazingly friendly experience... will definitely give them my future business and 100% recommend them to anyone who needs any sort of vehicle work done!
Bill Phillips
★★★★★
2 years ago
What a fantastic job! Work was done professionally and right. I highly recommend this place. They fixed my 2015 Honda Accord and were very thorough on the repair. Aaron explained everything and they did what they said they were going to do. I highly recommend this shop for any needed vehicle body repairs!
Tim Love
★★★★★
a year ago
CarStar is the best body shop in town. I wouldn’t take my car anywhere else. They do through repairs to ensure your car is fixed right the first time. Highly recommend!
Arturo Urbina
★★★★★
a year ago
Amazing finish! paint match was amazing even vacuumed my car for me the young lady at the front desk was amazing kept intouch with any changes or issues with acquiring parts due to availability overall best place iv had to deal with and they got me OEM parts non of thst cheap stuff from CHINA
Chris P
★★★★★
2 years ago
AJ was very helpful through the whole process of working with the insurance company. I did not get my car repaired by car star as it was totaled, but I would highly recommend this shop as they are professional, and easy to work with.
Olivia Vest
★★★★★
2 years ago
I took my vehicle to Carstar after an accident and my insurance company caused many unreasonable delays and absolutely neglected to remain in contact with me. Carstar, and especially AJ, advocated for me every step of the way, kept me in the loop, explained things to me in terms I could understand without being condescending, and made sure I was taken care of by my insurance. As a single lady in her mid 20s, I would HIGHLY recommend this company to all single women, or anyone else like me who just doesn’t understand, and gets really scared by, car stuff. These people are exceptionally kind and hard-working, and went out of their way to help me through a circumstance that many others would have just been frustrated by. Ten out of five stars. No, twenty.
Jan Bishop
★★★★★
2 years ago
Car Star is AMAZING! The headache of getting your car fixed is awful, but this place make everything a breeze. Absolutely the best customer service in Wichita. Will recommend to everyone!
clay walter
★★★★★
a year ago
Carstar did an amazing job getting my car repaired and back on the road. Top quality work and it was a fast turnaround.
Ben White
★★★★★
2 years ago
CARSTAR did a great job of taking care of me after my accident. Ultimately, my car was totaled but I felt that I would have received the same high care regardless.
Tim Magruder
★★★★★
2 years ago
Carstar did a wonderful job with repairs to our Camry, the whole team was professional and were in constant communication throughout the entire process.
Daniel Ornelas
★★★★★
a year ago
Best body shop in town helped me deal with my incurance company to make sure my car was getting dealt with properly will recommend and appreciate everything they have done
