About Business
All Hours Automotive Repair is a leading Car Repair specialist serving the Columbus, OH, Columbus area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 139 verified reviews, their reputation precedes them. As a locally-owned business in Columbus, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Columbus, OH.
Google Reviews
Victoria Hansen
★★★★★
3 years ago
DON’T TAKE YOUR CAR ANYWHERE ELSE. Justin is the best! He always calls back with updates on your vehicle in a timely manner. Honest about what needs to be done. THIS is how you do customer service right. Took my car into multiple shops around Columbus and this is the only place I trust. Wish I could give 10 stars.
Nate Brodoway
★★★★★
4 years ago
I've used this shop for several vehicles and several types of repairs. All hours staff have 100% given me more than I've expected every time. I'm always impressed at the knowledge and understanding of how to provide the best service to the customer based on their wants. as someone who does most of their own car maintenance, I appreciate the honesty at which they have approached repairs and quotes. They have always finished on budget and within the time they appraised the work for, many times even beating deadlines. the best outcome is to overdeliver and without question I would trust this shop to do exactly that.
Meredith Connors
★★★★★
10 years ago
These guys are awesome. Great customer service, they're honest and level with me if an issue can wait, rather than just take my money. I never get surprised by the final price, if anything when more problems pop up than we talked about in the estimate they have still stuck to their quoted price. My brakes ended up being a big hassle for them with unexpected rusted parts that needed replaced and they also fixed a few smaller issues I was worried about at no extra cost, which they were certainly entitled to charge me but didn't. They had all the parts in stock (not always the case with my car at other places), and the parts cost seemed very reasonable. I'm a repeat customer, and I will definitely keep going back!
Audrey Hu
★★★★★
2 years ago
Very friendly and professional. Went to them twice, first time for a check engine light, second time after hitting a pothole. Gave a very honest estimate for the catalytic converter and did not charge for the inspection. Will definitely visit them again!
Manour Sané
★
☆☆☆☆
2 years ago
Sent in a contact form using their website about a week ago and have yet to receive a response. Edit: 27 minutes after my review they sure responded very quickly. Instead of just reaching out and saying they missed the email, they responded with this very aggressive email in return. Verbatim; "Hi Apparently I missed an email, and it made you (not a customer of mine) leave a negative review on google. Thanks for that. DO NOT CONTACT ME AGAIN. I do not deal with impatient people, and especially people who are quick to leave negative attitudes towards me and my small 2 man operation. We strive for perfection, not quick responses and repairs. Your phone broke? Can’t text message or make a call?? Kindly find another shop in Columbus to fix your car, I will not. Again, thanks for the review, hope you find what you’re looking for elsewhere." Honestly hilarious, I was not planning to contact again anyway but just wanted to add this so others can see how they respond when called out on their lack of communication. There was more than enough turn around time considering how quickly they sent their email response to the review. It would have been an easier fix to just say they missed the email so I could have understood and removed my negative review in the first place but oh well.
Josh Friesen
★★★★★
5 years ago
Been bringing my cars here for a while now, and I’m always grateful for their work and am happy to support this business. Justin is super knowledgeable, upfront, prompt and thoughtful. They’re mindful of you, your time, your budget and your vehicle. They have a great reputation in Central Ohio and they deliver consistently.
Josh Leo
★★★★★
9 years ago
This is a very honest shop! Great staff, great service. I have all my brakes, tires changed there and will recommend my friends go there as well. Recently my car got some vibration problem, and I took it there to let them take a look. There can be so many parts that's causing the problem. They saw oil leaked from the axial shaft and based on experience thought it was the axial shaft. However, after changed that part, the vibration did not go away. One of the owner, Justin, was very honest with me about the issue and let me have a month time to see if the problem get better, WITHOUT charging me any money. Later on, we found it was the transmission issue and they did not mention anything about the previous axial shaft cost. Although the vibration was not fixed first time, it is not fair to say they are at fault, because it is a complecated issue, and within a short given time, I understand it happens. But their attitude is very honest with their customer and they offer great professional service with affordable price.
K Schro
★★★★★
3 years ago
Exceeded my expectations! Personable, responsive, honest, trustworthy, phenomenal service! I can't say enough good things about this place. My car had been sitting un-drivable for ~8 months. They quickly diagnosed the issue, replaced my alternator, replaced my battery, and did an oil change all at an affordable price. My car has been driving smoothly ever since. Highly, highly recommend!
David Rowe
★★★★★
8 years ago
Justin and his crew are great. Very knowledgeable staff. Honorable mechanics. Hard workers. I've been going here for about 6 years now. Fair pricing. Every friend/family member I send here walk out extremely satisfied. Make sure you schedule an appointment early, they're busy and for a good reason. Cannot say enough great things about this shop and very happy I stumbled upon them!
Joe Rothermund
★★★★★
a year ago
Justin has worked on my cars and trucks for years now. Just recently he put a new motor in my sons F150. Nowhere else will I take any of my autos. Justin has always been honest and fair with us. Go see Justin with all your automotive repairs.
Sue Smith
★★★★★
4 years ago
All hours is awesome! Was recommended by a friend who's been going there for years. I had a part that my car needed, it was ordered right away, had to wait a week for them to take care of it, but I could still drive it so it was all right. Just had to pay for the part, they said only took a few minutes to put on so didn't charge for labor. They are very fair and nice and honest! Justin very nice knowledgeable! Definitely recommend!
Nicholas Tebbe
★★★★★
a year ago
Second time taking my vehicle here, and Justin is the G.O.A.T.! Once you get an appointment, the work is done faster than closing your laptop when your mom walks in the room. I also appreciated that he offered a much cheaper alternative to try before I was sprinkling cash like Salt Bae at an overpriced restaurant. Thanks for the great service!
Jake Cheng
★★★★★
a year ago
Probably the only genuine and honest repair shop I've ever been to. They wouldn't charge me for replacing a brake light bulb; got the AC part replaced for a good price while the other shop near campus charged me $150 just for "inspection" (and tried to extort me $800 to replace the same part).
Jim Austin
★★★★★
Edited a year ago
UPDATED July 2024 Justin recently installed a winch on my FJ Cruiser -- using a winch mount from U.S. Off Road -- I liked his work and that of the nearby Lane & Kenny Body Shop who treated the bare steel bumper. Install looks very cool in the pic below. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX I always appreciate the service provided by Justin and his colleagues. Oil changes and free advice are a specialty!! I highly recommend them. UPDATED August 2023: In addition to oil changes, Justin was able to install a newer stereo/streaming system (all bells & whistles) to replace my FJammer -- he advised me to go to Crutchfield to purchase and I was satisfied with the Kenwood product and the very capable installation by All Hours......
Kelsie Chesarino
★★★★★
a year ago
Justin has been a huge help over the last few years with all my auto needs - I really appreciate how he's upfront with what needs to be done but also, what might be an upcoming thing to think about but doesn't need to be done today. I really like his relaxed and transparent approach and he has been super flexible. Highly, highly recommend Justin and All Hours!!
Steven Maravich
★★★★★
9 months ago
I couldn't be more impressed, honest and trustworthy. First time a mechanic said something like this "While we have this component removed it would be a good idea to replace these nearby tubes while we are in there, they generally go bad after a while." Found my spot, my family will have all our vehicles serviced here in the future. I don't leave reviews, but my experience here deserves praise.
Sarah Girard
★★★★★
10 months ago
Steve was referred to me by a friend when another shop couldn’t complete the work on time and wow - am I glad! Steve and his expert team went above and beyond to do what needed to be done to get my car operating safely again in as timely a fashion as possible. I found him to be honest and he made sure the problems were explained to me in a way that I could understand. I highly recommend All Hours Automotive Repair!
Ted Barker
★★★★★
Edited 9 months ago
These guys are my go-to. They serviced my BMW 550 for years and now my Audi S7. All the care and quality without the dealership gouge. Update: I'm on my 4th vehicle with Justin (Audi S8 Plus) and the service just continues to be "above and beyond". Much appreciated!! You guys have totally earned my trust and loyalty.
Carol Anne
★★★★★
2 months ago
We've been bringing our cars here for easily 8+ years. They have never let us down, always honest, always helpful. We would never go anywhere else.
Joe Harre
★★★★★
a month ago
Dealt with a parasitic draw the Honda dealer couldn’t fix twice. They were upfront about everything, communicated amazingly, and finally fixed the issue. Priced well for the service they provided. They’re going to my go-to mechanic and the first place I recommend people.
