Google Reviews
Joshua Hatfield
★
☆☆☆☆
7 years ago
Wow, where to start. I’ve never felt the need to review a business in my life until now, that’s how poor this experience was. Blows my mind that there’s nothing but 5 star reviews, I guess I was clearly a customer of low importance. I suppose I’ll start with the fact that they quoted me about 3 different estimates, and 4 different ETA’s as to when my car would be completed over a TWO WEEK span. Two weeks for four hours of labor. In those two weeks I only received two phone calls as to the status and estimated completion time on my car. I had to call them myself multiple times to get any information whatsoever, and every time, “Oh it’ll be ready tomorrow”, and it never was. I walk into the office today to pick up my car and begin to tell him why I’m unhappy and I was literally met with, “I don’t care, we’re not gonna talk about this” from Steve himself. For someone who had previously been so friendly in the beginning, I was bewildered. I have never seen an owner so indifferent and nonchalant towards a customer’s satisfaction; must have a cozy clientele. Lackadaisical and wildly unprofessional through and through, do not bring your car here if you want it back within any reasonable amount of time.
Marita Jones
★★★★★
10 years ago
My car was finished when it was promised. The personnel were a great help from the person who first answered the phone until the job was done. they were very professional and polite. My car now runs great and would recommend All Valley to anyone who needs work done on their car and want something done right the first time. Thank you so much for fixing Baby. Marita Jones
Karen LeBeau-Montalvan
★★★★★
5 months ago
Appreciate your recommendations and the care you exhibit when I visit.
Daneen Long
★★★★★
5 years ago
I had just taken my van to another garage and they wanted to do a ton of work on it but couldn't claim any of the suggestions were causing the noise I brought it in for. I promptly took it to All Valley and it was easily diagnosed with a specific problem. They took very good care of me. Very conscientious. I trusted them with my vehicle and they solved the problem. Great job!
LISA O
★★★★★
3 years ago
My 2013 Fiat 500 sat in our garage while out of town for 3 months and wouldn't start when I got home. We towed it to a shop in Clovis and paid for an estimate. We were told the timing belt snapped and my rods were bent. Cost would be well over $5000 to fix, more than the car is worth, so towed it home. We were going to scrap the car, but a family member recommended Jacob at All Valley. They researched the possible issues, turns out my timing belt and rods were just fine. The issue was something in relations to Fiats sitting for long periods of time. They had her running great for less than a 10th of what I was originally quoted from the 1st shop. I am so grateful for Jacob's honesty. I will only be going to All Valley Automotive from now on!
NJ RS
★★★★★
5 years ago
Steve & Jacob are great guys. Took my BMW into the shop for work. Instead of just performing the work requested, they went above & beyond expectations & recommended a possible cheaper solution first. Then, requested that I follow up with them a few days later in case the issue came back or wasn't solved. Followed up with information & were super helpful. Recommended strongly, you won't be disappointed!
JL S
★★★★★
2 years ago
Guy does outstanding work and is honest, hard to beat. Yes, transmission repairs are costly, but when you have to spend such a high amount you want to know that the person you are dealing with is honest and willing to back their work. I highly recommend this place.
Wayne
★★★★★
4 years ago
The owners, Steve and Jacob, diagnosed and resolved my problems with my 28 year old pickup truck. The "fix" stayed fixed! They are resourceful for any specialized work that needed to be done. The costs are reasonable and the work is completed efficiently. I appreciate the friendly atmosphere in the shop and the coffee is good!
Chuck Mead
★★★★★
7 months ago
Been using this company for years now. Always honest, always friendly, does what needs to be done and doesn’t try to push anything you don't need.
Jose Salazar
★★★★★
7 months ago
Great people who know their business. They take care of my 2005 Chevy Truck.
Gwendolyn Carson
★★★★★
6 years ago
Best place in town to get your car worked on! Steve is Awesome and friendly and so is Jacob. Very patient with me and all my questions and prices are competitive. Very honest and I highly recommend! Great work on my husbands truck. I will refer everyone I know to this business! We are customers for life! And we love Olive❤️
Vincent Tomei
★★★★★
3 years ago
Great professional service with personal attention! Many thanks to Jacob for his tireless help and research on my car's transmission problems, even though ultimately, the car (and business) had to go to the dealership due to a factory recall. Jacob's integrity is a priceless asset to your business and customers are loyal to that kind of service!
Lizanne Vlasis
★★★★★
8 months ago
So friendly and considerate. They always do great work. I feel they're very honest. I'll give you a ride home if you need it and BA Amanda so sweet
Elisha Angulo
★★★★★
a year ago
This was my first time taking a vehicle to a mechanic, no one within a 60 mile radius would take my car except for these guys. These people showed honesty, dedication, and trustworthiness. Which is very difficult to find these days. I brought the car in for a diagnostics test and after it was all set and done they speculated that the issue was a computer problem or the CAS sensor. But there wasn't enough data to generate a official conclusion, so instead of them throwing parts at it, ringing up the bill, and hoping it works. They instead stopped, gave me the truth, gave me advice, and sent me on my way. I can 100% testify to these peoples trustworthiness and dedication to there craft.
Fred Olmstead
★★★★★
9 months ago
This is a well run and well trained friendly Christian auto mechanic business who complete their work for a fair price. They will tell you when they can start working on your vehicle and about when it will be completed without any unforeseen issues. When they find issues, they will consult you about how to fix it and at what cost.
Kellye Lasky
★★★★★
a year ago
They were recommended to me by a friend, & I’m grateful. I’d had an unpleasant experience with a local car dealer for repairs & I’m so glad I found All Valley. It’s a busy service because they’re popular & clearly have many loyal customers. Now I see why. They gave me a reasonable quote & did the repairs quickly & efficiently. That sounds like what any mechanic should do, but it has not been my experience recently & having a trustworthy, reliable mechanic to go to is invaluable. I would highly recommend them & my car will continue to go to All Valley!
Adrian Chavez
★★★★★
3 months ago
Great experience at All Valley they took care of my corvette!
Marcy Pusey
★★★★★
8 months ago
I've always had a great experience here. I feel they are fair and do a great job being thorough. As a single woman, it can be hard to find a mechanic that I can trust isn't trying to take advantage of me or trying to exploit my ignorance. I've NEVER felt anything but honesty from them. Great team, great people, great prices. The ONLY thing I wish (and I believe this is the case for many mechanics) is that I often have to leave my car overnight for a day or two... and it's hard not to have a car in Fresno, especially as a single mom. I wish they either had loaner cars or finished with mine in a day. But, I'm sure it depends on what you're bringing your car in for! In any case, I don't feel this detracts from the quality of their work and their great communication with me. I recommend them 100%. (My friend referred them to me and I'm so glad she did!)
John Bowen
★★★★★
6 months ago
I highly recommend all valley transmission and auto repair. I was referred to them by another mechanic for transmission work, but the problem ended up being with the engine, they diagnosed it, fixed it, noticed my serpentine belt was cracking and recommended replacing it. They did everything at a fair price, the truck runs like new now.
Nancy Whalen
★★★★★
2 months ago
Been going to All Valley over ten years. Staff is friendly and knowledgeable. Jobs are explained in terms I can understand. Travel across town to have them service my vehicles. Whoever gave them the poor review, what the heck???
