Aloha Auto Repair

Message S

★★★★★

4 months ago

I recently visited Aloha Auto Repair for a second opinion after another shop (during an aligment) claimed I had dire suspension issues that would cost a fortune to fix. From the moment I chatted with Amon and then Steve on the phone, I was impressed with their service. They fit me in same day for a free suspension inspection, and the staff took the time to document their findings with pictures and video. This was super helpful for understanding what was actually going on with my car. While they pointed out a few small areas that would eventually need attention, they reassured me that it wasn’t urgent and that I didn't need to replace anything right away. They not only saved me a significant amount of money, but their friendliness and professionalism made the experience even better. I specifically worked with Steve, Amon, and Jonathan, and all three were very knowledgeable friendly, laid back, welcoming, and genuinely helpful. I'm not surprised about the other awesome reviews as its clear they truly prioritize great customer service. I left feeling relieved and also confident in their expertise, and I definitely plan to return for any future auto repair needs. If you're looking for an honest shop that provides fantastic service, I highly recommend Aloha Auto Repair! Thanks so much, Steve, Amon, and Jonathan. I really appreciate y'all!!

Susan Diane Mackey

★★★★★

2 months ago

I have been taking my two vehicles to Steve and his team at Aloha Auto Repair for several years now. My experience has always been fantastic! The team is always incredibly professional, friendly, courteous and honest. They explain exactly what is needed and/or recommended without any pressure or upselling. My issues are always resolved in a timely manner and at a fair and reasonable price. I truly appreciate their knowledgeable expertise and quality of work. Steve and his team continue to go "above and beyond" to ensure my safety out there on the road! I don't know what I would do without them. They are truly my lifeline ............If you're looking for an honest, reliable and expert team for your vehicle needs, look no further than Aloha Auto Repair. I'm a customer for life! Thanks guys ..................

natalie gilbert

★★★★★

3 weeks ago

I don’t ever leave reviews lol but this team and shop is terrific. I was told by another shop I would need a whole new tire to fix a leaky plug in my tire. I called aloha and the next morning they took care of me not only quickly (I didn’t have an appointment) but without a charge!! I left feeling taken care of and without a drip of anxiety. Thank you!!

Rich

★★★★★

6 months ago

I had a great experience here! The team was able to fix my floor guard very quickly, and the staff was professional and friendly throughout the process. Their lobby is clean and comfortable, which made the wait easy. I definitely plan to return for my future auto needs and highly recommend them to others.

bassam amorah

★★★★★

Edited 11 months ago

What in amazing service, friendly people. They really try the best to make you happy. I stop by to fix my car light and they are really friendly and good and fix it in the spot I don’t have to with for time and give me a good discount 🙌 I highly recommend Aloha Auto Repair & Wash to anyone in need of auto services. They truly go above and beyond to ensure customer satisfaction. Thank you, Aloha, for a wonderful experience! I will definitely be returning for any future needs!

Ronald

★★☆☆☆

Edited 2 weeks ago

Br aware!!! If you are a female....They told my friend that drives a Toyota corolla that they need rear shoes and drums. The car has low miles on it. I took the drums off and the rear shoes was at 4/32 ...5/32 barely worn... all!it! needed! was a clean and adjust.$10.00 for 2 cans of brake clean... They barely drive the car, yet alone use the Emergency brake. Why would they sell them rear brakes?????

Paul Wang

★☆☆☆☆

a year ago

I am merely stating the facts, and the readers can judge for themselves. On March 20, 2024, I went to the shop to repair a coolant leak. (Before the coolant leak, the vehicle was functioning perfectly, and the engine check light had not turned on.) The shop quoted me $1,422, and we finally agreed on a cash payment of $1,200 for the repair. After the coolant leak was fixed, I drove the vehicle back to my apartment, and the engine check light came on. Since this old car had experienced similar situations before, where the engine check light would turn off after a few days of driving, I didn’t pay much attention to it. However, this time, the engine check light remained on, and the engine's condition worsened. The first weekend after I picked up the car from the repair shop, I found a note on my windshield from someone expressing interest in buying my car. On October 11, 2024, I went to another repair shop to have the engine inspected, and they discovered that the ventilation hose was broken. I suspect it was intentionally cut. I didn’t proceed with the repair; instead, I used dry vent tape to connect the ventilation hose myself, and the engine check light turned off automatically.

VELOURFOGxx james

★★★★★

5 months ago

I took my van a couple days ago due to my brakes making noise. I think the Mechanics name was Aim...Anyways he drove it around parking lot and said "Your good just dirt. You will know when you need new brakes" Also I asked him questions about Maintenance on my Vehicle. I've been coming to this place for a couple years. All the mechanics up there are down to earth and not trying to rip you off

Becky White

★★★★★

6 months ago

I’ve found my go to repair shop! My first maintenance repair was such a pleasant experience that I thought to go back and am I glad I did! Aimen and Jose took such good care of me and my car. They assessed it in a timely way and made sure I was completely satisfied after the repair. Thank you!

Basha

★★★★★

4 months ago

First thing first, I was referred to this place by my sister as the best place for auto customer service and repair. And I went there , she was correct. I met with Steve and he came to my house with the rifht tools,given my battery terminal wasn't in good condition, car was undriveable.He fixed it in no time. This is the best customer service I have ever experienced. Kudos to Steve and his team.

redacted status

★★★★★

3 months ago

My car battery died a block away and I walked to this location, where Landon offered to drive me and my brother back with a battery jumper. He jumped my car and we were on our way, without even charging us! This location is the epitome of customer service and I commend Landon for his selfless efforts, helping us from being stranded for a long time. Go here!

william paynter

★☆☆☆☆

2 years ago

I have taken 5 cars over the past five years to Aloha Auto. They had my trust until recently when they were working on my 2015 Range Rover Sport. They were initially supposed to change one of the parking sensors and ended up changing the wrong one. At this point they realized they would have to remove the entire rear bumper cover to replace the correct sensor but instead they chose to do things their way resulting in a broken plastic weld. From here they simply shoved a blue shop towel behind the sensor in an attempt to hold it in place and called me to come and pick the vehicle up. I went home and immediately realized what they had done and returned to the shop within the hour where Amir the owner, accused me of damaging the sensor and placing the towel there. I believe that Amir, Moe the front desk manager and their lead tech were all aware of what was happening and tried to cover up the mistake instead of handling the issue properly and professionally. The only positive thing about Aloha Auto is how relaxed they are about state inspections. They will inspect and pass your vehicle regardless of how dark the windows are or how illegal the exhaust system is.

Milind Shastri

★★★☆☆

4 months ago

$106 bucks for an oil change. $8.50 disposal fees not disclosed when I asked the price. Overall customer experience could be made better, and provide more information without having to ask for it.

LaToya Edwards

★★★★★

5 months ago

⭐️⭐️⭐️⭐️⭐️ Best service ever! The team at Aloha Auto Repair goes above and beyond for their customers. They are professional, reliable, and truly care about making sure everything is done right. Excellent customer service from start to finish—I wouldn’t take my car anywhere else!

FlashFilm Academy

★★★★★

4 years ago

I have 3 cars and this is the ONLY place I trust with all of them all the time! They offer great work fair pricing and fast! These guys know their stuff! They’ve taken care of me and my family for years! With out a doubt the best auto mechanics I’m the DFW area. If you want it done right the first time. Aloha is the place to go for your repairs! They don’t everything for me from suspension work, clutch replacement, rear end replacements and even body work! Also I think a lot of people forget about their detailing service! That’s DOPE too’

Annie Davis (Meme)

★★★★★

7 months ago

Took my car to Aloha Auto Repair due to a sound I was hearing under my hood. I asked for a diagnostic so we can determine the problem and once the technician found and fixed the problem my car is sounding better . This is my fourth visit to this shop and I am always pleased once I leave. Most important I am very comfortable taking my car to Aloha Repair being that I am a female and knowing that other auto repair shop does not respect women and a lot of times they either don’t fix the car or charge higher prices than the work cost. Thank you guys for doing a good job❤️

Jennifer Gray

★★★★★

4 months ago

They were friendly and transparent about the work being done on my car. They were kind enough st stay a little late to wait for my husband to get there knowing we needed it for work the next day!