America's Tire

Pamela Mascote

★★☆☆☆

3 weeks ago

I have been doing my business with america's tires for over 15 years, my dad was also a customer of them for 20 years. I really did like the work that they did. However that has all changed. I was going on a trip out of town and decided to have my tires, rotated, and aligned, since they now do alignments. My problem started a couple months back at the end of last year. My car was hit as it was parked in front of my house and the person that hit my car did some damage to the tires So when it came out of The Body Shop, the alignment was perfect. It was all in the green, they took it from the red to the green fast forward, about three weeks.I was taking a trip a short trip but a trip 3 to 4 days, and i've decided to have my tires, rotated and if it needed to be aligned, align it. The gentleman at the counter told me that if it's already had an alignment, they won't touch it. Well. They did, and they took it from the green and put it in the red. I took my car back to the body shop where it got repaired from it being hit and they've showed me how it left their building. How it left their business. I then called America's tires and spoke with a gentleman who said I would have to bring the paperwork up. I brought the paperwork up and I ended up speaking with a manager. I believe his name was Dave dave was very nice and he handled it professionally. However, due to this huge mistake, I will not be returning. I was told by the other company that I was dangerous for me to drive on my tire. Like that prior to leaving America's tires. I asked the gentleman, is my car okay to drive up to cash creek. He said you're perfectly safe. It's just gonna wear on your tires. And it'll take a few thousand miles to get there for the wear and tear Clearly, he was wrong because when I showed dave all three pieces of paper from all of the places that I went to being the auto body place, and one being their business, he said to me, your car should have never left this with the alignment like that and they should have never charged you for an alignment. He did refund on my credit card.The89 dollars for the alignment. I still left there confused and not understanding. Why the technician would touch it? If it was green and they adjusted it to red and it was quite a bit of difference. It's very confusing to me. So I will not be back. It's funny because I just got done telling my friend, and one of the workers that helped us one of the gentlemen that helped me with this. I just told him america's tires is the only place i've never had to return business from and look at what happened. Do not trust them with their alignments because they do not know what they are doing. I purchased my friend tires it was 1200 about two weeks before I did my tires and we are going to take it to my place now my new place to see if they aligned it correctly. If they didn't, we will be back. The reason I gave 2 stars is because dave offered me a refund.Other than that, they would have gotten 0 stars, but I would have had to have put at least 1 to submit the review. Very disappointed because I feel like you were playing with my safety. You had me driving miles and it could have taken my life or caused a big accident or more damage to my car. And that I do not appreciate.

Coach Kaizen Kenny

★★★★★

4 months ago

I’ve been coming to America’s Tire in Vacaville for years and every visit reminds me why it’s my top choice for tire service. Most recently, I brought in my daughter’s car for a TPMS sensor issue. Austin went the extra mile trying different tools, cables, and asking his coworkers and manager for input. Even after finally getting a reading, he was still determined to understand the issue fully. His level of effort and honesty stood out. What makes this place exceptional is the team’s culture of service and growth. They don’t push you to buy. Instead, they offer clear options, explain next steps, and prioritize your safety. You walk away feeling respected and informed. Their online booking and text system makes the process even smoother. Shoutout to Austin and the entire team for staying customer-focused and consistent. If you’re looking for dependable tire service in Vacaville that treats people right, this is the place.

Michael Little

★★★★★

a month ago

I’ve purchased tires for my vehicles here twice now and recommended two family members go there for tire repair. Now we all say we’ll just go here for anything tire related, no need to call around. Super friendly staff, Tristan got me in right away when I had a truck tire emergency right before a camping trip.

Elissa Moser

★★★★★

3 months ago

Eric’s customer service was on point. He helped us out with getting our tire taken care of while we were visiting from out of town. He was very patient even when my mom cut him off when he was in the middle of explaining how the tire warranty works. While it was pretty busy the estimated wait time was accurate and we were able to get back on the road way quicker than originally expected.

Ian Patricio

★★★★★

6 months ago

Excellent service from start to finish! The team was fast, professional, and made the whole process effortless. Booking an appointment was quick and easy, and I really appreciated the complimentary flat repair and free tire inspection. Great customer experience—I’ll definitely be coming back and recommending them to others!

Art Torres

★★★★★

7 months ago

Easily my best experience at a tire shop. It was such a great experience I wanted to leave a review as a thanks. I made an online appointment after comparing prices at a dealership and another big name tire shop. It was an easy process and I even received a confirmation call for my appointment the day prior. They notified me that they received the tires already and I can do a walk in or keep my appointment. I did a walk in and waited less than 5 minutes to drop my car off. I was 3rd in line when I arrived. They gave me an estimate hour wait time and took about an hour and 20 minutes. I had a minor issue that I noticed the next day and took my car back to show them and they took care of it right away. At no time did they try to give me a hard time or not take ownership of the problem. The manager David came up with a solution and corrected the issue right away. Him and his team were professional and very helpful the entire time, I was in and out in about 20 minutes and they didn't try to get rid of me or make me feel like I was an inconvenience at all. Their customer service was outstanding and I will not hesitate to return to that shop or recommend them.

Laura V

★★★★★

4 months ago

The gentleman that helped me was so kind! Treated me with utmost respect and kindness...even though I wasn't purchasing anything. I had a tire low on air. He checked and aired all of my tires. Number 1 customer service. Thank you!

Stoic Bearded Monk “WeatherMan”

★★★★★

9 months ago

I had an outstanding experience at America’s Tire in Vacaville, CA. From the moment I walked in, the customer service was top-notch—genuine, helpful, and efficient. What really stood out was the professionalism and work ethic of the salesperson, Tristan. Even though he was clearly running on empty from a long and busy day, Tristan never let it show in his attitude or performance. He remained courteous, focused, and incredibly hardworking throughout the entire process. It’s rare to see someone give 110% when they’re clearly exhausted, but he did just that—answering questions, handling my service with care, and making sure everything was done right. You can tell that the staff here takes pride in what they do, and that level of commitment and consistency deserves recognition. If you’re in the Vacaville area and need tire service or support, I highly recommend stopping by this location. Big thanks again to Tristan and the team for going above and beyond. I’ll definitely be returning!

j h

★☆☆☆☆

3 months ago

This used to be our go-to place but after a total failure on what was a simple tire repair, we’re looking elsewhere for future tire needs. It took a total of three visits to get this done. Visit one. Tire was put back on inside out. Visit two. Tire was put on correctly, but was not balanced. Visit three. JUST for a rebalance of one tire was over an hour. Most of which was spent because the advisor wanted to play games with my keys and parked the car out of sight after it was done. I had to ask for my keys from a different dude who gave them up. Mean while my original advisor was playing dumb and avoiding my gaze. I went in there friendly and calm and left enraged. And they have a nasty habit of not putting tire caps back on. Well done.

Robert Daniel

★★★★★

6 months ago

The Manager that runs this location, runs a tight ship. The employees are very professional and courteous. My recent visit will make 3 times and all 3 times have been wonderful. The services I've needed were all completed within a reasonable time period. No extremely long wait times. The customer service seating area was clean and tidy. Please keep up the good work at this Vacaville location.

Ken Britten

★★★★★

6 months ago

Wonderful experience! Got in and out super quick today, and Trevor went way above expectation. I'd lost a hubcap from my Tesla, and mentioned they should be careful with them. He offered me a discount on the spot to cover my replacement. And everyone was super friendly, too.

Jeff Hom

★★★★★

9 months ago

American Tire In Vacaville CA. Is Outstanding! Tristan my sales associate. Is Awesome Top Notch! Very Outgoing and outstanding service. Don't even think about going anywhere else for tire's . Jeff Hom

John

★★★★★

11 months ago

It only takes half an hour from start to finish to complete the tire replacement. The service is very efficient. I recommend this place

Siobhan Evans

★★★★★

2 months ago

Enjoying honesty at America's Tire Company and fast Service. Thanks so much. The shop down the street was dishonest and You Guys helped Us get back on the Road. Good looking Out!!!

Stephen Blaylock

★★★★★

2 years ago

Well, I went in on a chance that they wouldn't be busy, and I was lucky. David was awesome, gave me the best price in town (called 3 places prior), and I was in and out of there in 45 minutes with new tires. The place was very clean and the staff was very nice. I will return and recommend it to anyone needing tires.

Ryu Jose

★★★★★

6 months ago

Scheduled an appointment for 0930 not too busy, friendly/smiling staff, and reasonably quick. Lobby area was spacious and clean. Only other comment I have my parking break handle and gear select were a little dirty from dirt and dust on the tech's gloves. Cool place all in all.

Matthew Bruno

★★★★★

3 months ago

I was trying to find golf cart tires, and I had an odd size. Dave and his team worked tirelessly to ensure I was happy and that I ended up with the correct tires. Great experience, and I would definitely get all my tires at America Tire.