America's Tire

Caga Tay

★★★★★

a month ago

These guys are amazing, very flexible with scheduling and Jacob was super straightforward and helpful. Got our tire repaired in heartbeat, FOR FREE! 🙏

Janet Daniels

★★★★★

7 months ago

It was a surprisingly easy, quick and informative visit to America's tires. I don't have one bad thing to say. I was made to feel comfortable and respected. The salesperson took there.time to explain the process he made sure I understood. It was awesome Great customer service.

Alex Bailey

★★★☆☆

6 months ago

Gave me a great price, but at a cost. Not only did their system indicate that they had more tires than they actually did (if read that they had 9 when they actually had 1), but they didn’t even balance them properly. They left the old weights on when trying to balance them. This is an incredibly basic step that no properly educated mechanic would ever skip!! You’re supposed to remover ALL weights first, then have the machine read how much weight is needed… then you add the new weights!! Hopefully they’ll refund me the amount that it cost me to get it done properly by Big O Tires. 🫣

Benjamin Lobley

★★★★★

Edited 6 months ago

*UPDATE: 8/25/25* After the incidents on 8/22/25 detailed in my initial review below, I am pleased to write that I was contacted by Paul, the store manager of this location, who followed up to ensure I was properly taken care of. Paul offered reimbursement for all cost of repair accrued for the damage done to window, as well as reimbursed me for the tire I had to purchase due to the unrepairable puncture. I understand accidents happen, and I am overall happy with the service I received. After my last experience with America's tire, I will not be recommending them to anyone. In fact, I would actively advise not using them for any future business. What I thought would be a simple service appointment turned into a logistical nightmare. I purchased 2 tires from America's tire back in February of 2025. It had come time for service, so I made an appointment with them for tire rotation. When the time came, I came in for my appointment and dropped off my vehicle. After about 40 minutes, I received a call and was told my tire had a puncture that is unrepairable, because they found a nail on the shoulder of the tire. I thought the timing of this was quite odd and alarming. It has been 6 months with no issues, and I had just done routine service on my car from an auto shop which I frequent about 2 weeks ago. There was no mention of a tire puncture during that service, nor did I witness any signs of low tire pressure. So, if this were legitimate, this puncture must have happened quite recently. I’d really like to believe this was not done purposefully, but the probability of this happening within the time frame it did, on top of it happening in such a specific area of the tire seems extremely low. After receiving the news about my tire, I mentioned to the store representative to please hold off until I can further inspect the damage as well as assess what they were going to quote me to replace it, as I was 5 minutes away from the store. Once I got to the store, it was brought to my attention that the technicians had already begun to install a new tire. I had been practically forced into purchasing a new tire before they could give me any time to approve. Seeing as I had very little time because I had to return to work, I decided against arguing and decided to bite the bullet and proceed with the purchase of the replacement tire. To make matters worse, when I received my car back after they were finished with the rotation and installation of the new tire, I noticed that my passenger side window was completely unaligned as it had come off the track. Not sure how this had happened but prior to this, my window was working just fine, so this must have happened during the time that America’s tire was servicing my car. I was quite furious at this point. I mentioned this to a technician, who referred me to a store manager whose name was Paul. Paul basically told me that there is not much they can do to help and pointed me in the direction of an auto-body shop, whom of which tried to quote me a high price for the repair of which I was not responsible for damaging in the first place. My car window remains broken, and I am still actively working out how to fix it. All in all, the whole experience felt extremely predatory. What I thought would be a stress-free experience turned out to be a very stressful, costly, utter waste of time. I suggest paying for service elsewhere at a trusted location because if your experience is any bit like mine, they will take advantage of you and damage your vehicle.

Niki Blackmore

★★★★★

6 months ago

Dominick helped me out with a last minute tire and wheel swap on a weekend before taking one of our Civics to trade in. Thanks for being thorough and helping us out! The techs that delivered our vehicles were also so great, made sure we didn't have any unanswered questions before we left. Very professional tire place, I will continue to always use Discount/America's Tire!

kelsi

★★★★★

a month ago

Amazing service! My tire was going flat and i didn’t have an appointment. they got my car in right away to repair it. only took 30 minutes and i was on my way!

Nicholas O-W

★★★★★

4 months ago

Honest hardworking people that got my van out of there in less than an hour for two patch jobs that they didn't charge me for. Another tire shop told me the tires were unrepairable even though the damage was clearly on the tread. These are the kinds of business practices that will be sustainable for years to come, not just out to make a quick buck. Highly recommend.

Natasha Brown

★☆☆☆☆

4 months ago

Twice this place has made errors when replacing my tires. The first time was earlier this year, I had to bring my car back because one of the new tires wasn’t holding pressure. Turned out they had left a piece of plastic between the tire and the wheel when they installed it. Today, I got a flat tire on my way to drop kids off at school. The AAA guy said that the tire was clearly not installed properly as the rebuild kit (air intake) was loose. When I brought my car in for them to fix it, they immediately denied it could have been something they’d done wrong and told me that someone with a specific tire tool had to have loosened the rebuild kit! (Because there’s so many people with nothing better to do than go around residential neighborhoods loosening valves on tires) 1.5 hours later, I’m told that the wrong rebuild kit was used when they installed the new tire in September!!!!! No apologies, they even had the nerve to ask me if I purchased a warranty when I got these tires. Unbelievable! What if this had happened on the freeway with my kids in the car? I understand people can make mistakes, but they showed zero accountability. The guy who denied it was their fault didn’t even come over to apologize for suggesting that someone tampering with my car was more likely than them making a mistake. The tech who fixed it today was nice but I can never trust my car with them again.

Bryan Billeci

★★★★★

4 months ago

I called 5 minutes be they closed and Dominic answered. He was on the phone helping me find the best deal for the tires I wanted well after closing. When I arrived for my appointment I spoke with Andrew about the process and the potential of damage to the rims because I did not have the correct tool to remove the center caps. When I arrived to pickup my car I was very impressed how careful they were and did not cause any damage. Andrew was very accommodating and helpful during the process. Everyone there was very friendly and I would highly recommend them.

John V.

★★★★★

2 years ago

I had an exceptional experience at America's Tire on Monument Blvd in Concord, CA. I arrived at the store before my scheduled appointment, and Derrick greeted me warmly and assisted me with the check-in process. They were able to accommodate me earlier than expected, which was a pleasant surprise. The staff at America's Tire went above and beyond to fix and rebalance my tire, and they did it without charging me a dime. The store and restroom were immaculately clean, which added to the overall positive experience. Every staff member I interacted with was friendly and helpful. I highly recommend America's Tire at Monument Blvd in Concord, CA. Their outstanding service, accommodating nature, and friendly staff made my visit enjoyable.

Devon Laduzinsky

★★★★★

a month ago

Gone here a number of times for different vehicles. Staff are always friendly and professional. They do put in the extra effort to make this easy for you. They do honor appointments if you are on time to your appointment. Great shop.

Chris S

★★★★★

2 months ago

Always fast, courteous, capable service. I’m impressed with how these guys have it down. I’ve had a few repairs here and have gotten several sets of tires from this location and they have guided me well with some great recommendations based on my needs (most recently a set of Michelin CrossClimate2 which are terrific in snow and great for everyday too).

Jennifer Rodriguez

★★★★★

a month ago

Went to America’s tire today to get the valve of my tire fixed during lunch and noticed it was a bit long. I was worried I was not going to be able to get it fixed in time for me to leave but the serviceman who helped me, I feel so bad I did not get his name, came outside and checked on the tire and said this is a service he can do quickly for me!! He was so fast and attentive and I really appreciate that he was able to get me seen so quickly. I definitely recommend this tire shop they are so great!!!

Fernando Hernani

★★★★★

3 weeks ago

The staff at this location were outstanding. It's a busy place so I highly recommend you make an appointment. They found a huge screw in one of my tires and patched it all up. I had no idea it was a free service.

Diana Alvarez

★★★★★

3 months ago

I stopped in just to put air in my tires when Dylan came out and greeted me professionally. After inspecting my tires, he let me know that both of my front tires were severely worn and needed to be replaced as soon as possible. I hadn’t planned on getting new tires and was tight on money, but he took the time to explain the safety concern and worked with me to find a great deal within my budget. I truly appreciated his attentiveness, honesty, and excellent customer service. I left feeling much safer, and it genuinely made my day. We need more people like this in the world.

Yusuf Shahab (R)

★★★★★

a year ago

I recently had a fantastic experience at America's Tire on Monument Blvd in Concord, and I wanted to share my positive review. From the moment I walked in, I was impressed by the cleanliness of the facility. It's clear they take pride in maintaining a well-organized and welcoming environment. The staff were incredibly professional and courteous. They listened attentively to my needs and patiently answered all of my questions. I never felt rushed or pressured, and they took the time to explain the different tire options available to me, helping me make the best choice for my vehicle and budget. What truly stood out was the exceptional customer service. I was welcomed by Derrick, one of the mangers. Everyone I interacted with was friendly, helpful, and genuinely committed to ensuring I had a positive experience. Derrick went above and beyond to make sure I was satisfied,found the issue with my tire and I left feeling confident that I had received top-notch service. Overall, my visit to America's Tire on Monument Blvd was excellent. I highly recommend them to anyone looking for tires and exceptional service. They've earned my business and I will definitely be returning in the future.

Joi Jencuyah

★★★★★

2 months ago

I first came to America's Tire years ago when highly recommended by a trusted friend. Services have been consistently excellent over the years...respectful, eager to help, well informed, professional yet personalized service, good products at reasonable prices & good follow up service. For example, today I brought my friend's wheelchair van in after a tire blow out (no one hurt luckily!). They were able to explain why it happened & how to prevent it in the future. They took a good amount of time explaining the issues & options to me in person & to my handicapped friend over the phone. They helped us to decide to purchase good, but less expensive tires because of the low miles driven. No rush, no pressure, no condescending attitude at all. Also, they stayed past closing time to be sure everything was done right & the spare was put away properly & I was safely back in the vehicle. I'll definitely be back! Ps, They have a comfortable & bright waiting area. It would be a big plus if they had water & coffee & tea available.