American Auto Sales and Repairs LLC

Carlos Tzian

★★★★★

3 months ago

Without a doubt, one of the best car dealerships; they offer excellent service and are very attentive and accommodating to their customers' needs. I bought two cars from them in the same year. The receptionist is always friendly and greets you with a smile, no matter how many times you visit the dealership before deciding to buy a car. My family and I are very happy to have two beautiful cars.

Rabbit

★★★★★

5 months ago

Had the best day I think anyone can have while doing something like getting a car because of this spot. Most specifically Courtney! She saved my day and helped walk me through everything to get a great price and really changed my life out here~ She’s kind, quick, and knows her stuff inside and out. I had a lot of hoops she led me through due to my situation and I honestly didn’t think I’d really be able to get a car at all but I did! I’m also so happy with the vehicle and I don’t think I could’ve walked into a better place. So if you’re a first time financer like I was (I think that’s a good word for it??? Whatever the opposite of just buying a cheap lil junker is lol) come here. They’re gonna work with your budget and help get u rolling. Hey Courtney, If u see this, you’re awesome! Hehe thanks again~~

joseph tift

★☆☆☆☆

a month ago

I would never recommend this car lot to anyone. I went to purchase vehicle out right that end up being disaster vehicle. Make sure you turn away from coming here. The way they do business. I purchase a vehicle out the lot that a connecting rod going bad. And not even month of having the vehicle. And how concern was they none. But they take your money no problem. So I strongly recommend for whoever decides to go here turn round and go somewhere else.

Erin Hartig

★★★★★

a month ago

We had such a wonderful experience with Courtney at American Auto Sales. Top notch service through and through!! I highly recommend her and this dealership.

Troy Putman

★☆☆☆☆

4 months ago

Be careful 100% we are about to sue this dealership. And found multiple others who had same issues in the past. The owner lies about diagnostics to the vehicles on this lot. He says they are professionally tested and diagnosed by outside experts before on lot. Only to find out they do it themselves. And they are not experts. Our cars transmission and engine went with in 5000 miles off their lot. We got 3 different professional mechanics to look over car and give us statements. All said it’s impossible that this dealership did NOT know this car had major engine and transmission problems before they put on lot. Said this dealership 100% cleared codes then put on lot to sell. I suggest having a professional mechanic and diagnostics before buying any car off their lot. Don’t get yourself stuck in contract with shady dealers like this. Until you have vehicle professionally and properly inspected. Ask for history. When dealers say “AS IS.” Their usually reason they selling “ AS IS “ We purchased an 10,000$ car. And spent 7800$ on new parts with in 3 months and only drove 3500 miles. Be smart. Be safe everyone.

Kaylee Pickens

★★★★★

7 months ago

Courtney is the one you should go see if you’re interested in buying a vehicle! She’s so sweet and so helpful. She’ll do her best with getting you into a car that’s perfect for you! Highly recommend.

Michael Mills

★★★★★

9 months ago

My fiance and I just purchased a vehicle on Monday June 24th. We couldn't be happier with the excellent service we received from Courtney and Caroline. They both went above and beyond to help us with our purchase. We are very grateful for all of the hard work and time you took to get us on the road. You guys made our experience memorable! We will definitely recommend you to all of our friends.

Cheryl Filteau

★★★★★

5 months ago

I had a wonderful time with these ladies this morning. I came in a couple days ago looking for a car they answered all my questions and answered some I didn’t think about asking. I definitely recommend them.

Doris Gant

★☆☆☆☆

Edited 10 months ago

I had the pleasure of meeting some of the nicest most polite, courteous and professional auto dealerships in Pensacola. When I tell you if you are looking to buy an automobile, American Auto Sales is the place to shop they will take care of your needs without the hassle and frustration. Updated How did I go from the above to the below? Buyers Beware. Purchased a vehicle in 2024 from what I thought was honest. When I reached my 1st oil change the company where I usually take my cars notice the drain cap was missing(Had to Suction oil out) in order to get my 1st oil change. I contacted the owner to inquire and was told the oil pan was new. See below a picture of my oil pan before replacement. I had to replace the oil pan at $3??.?? later before I was able to get the 2nd oil change. People should just be honest and tell the truth but it shows me they have no conscience just all about making them $’s.

Aileen Moran

★★★★★

a month ago

y’all are the best car dealer ever!!! great job!! i would recommend it to all my friends.

Slawdogg

★★★★★

7 months ago

Went there to look at cars and found a family! They was very nice , and friendly. Very clean atmosphere, it was easy to be comfortable working with them. The 2 young lady's in the office will work with you and make sure that you are satisfied.

Mar

★★★★★

2 months ago

Courtney is the best sale person She told me 1000 down she can put me in a car and every other car lot told me no not this one

Sydney Love

★★★★★

7 months ago

They have great customer service and they are so sweet!!! Courtney and carolyn are so funny as well and they try and do their very best to get you in a car that same day! The prices are great and i’ve had no problems with my car!!!! overall just a great place and good people.

Lazorreya Coleman

★★★★★

a year ago

I recently purchased a car from here and I couldn't be happier with the experience. Courtney and Adam were amazing! From the moment I walked in, the staff were friendly and welcoming. They helped me find the perfect car that fit my budget. I highly recommend American Auto Sales to anyone looking for a hassle-free, enjoyable car-buying experience. I love my Avalon, and I will definitely encourage others to go!!!

KayKay

★★★★★

a year ago

From the time I requested assistance via text and in person, Adam was exceptional from the start. Adam was professional, friendly, and never pushy and made us feel like family. Courtney in finance was amazing, she assisted us with extra coverages and very accommodating. We did NOT feel rushed or pressured. They both were very knowledgeable, patient and made our purchase very smooth. I recommend coming here (:

Tiderollin25#

★★★★★

a month ago

If you're looking for a great ride and a smooth process call Courtney to get you riding today. Thanks you guys.🤗

Cameron carlson

★★★★★

a year ago

Great friendly service, very helpful and when I had concerns Adam was very attentive and helpful. If ya need a car I highly recommend for a great price