Apex Collision Center

Silvia Brandon

★★★★★

2 years ago

These guys are awesome. They fixed up my rav 4 and it almost looked like new. They polished my headlights even though they didn't had to do that. I highly recommend them!!! APEX YOU ROCK! 👌👍

Heather Sinclair

★★★★★

a year ago

The staff are really great. Unfortunately, my car was deemed a total loss, so I couldn’t see their restorative work first hand. But they explained how to navigate the insurance and gave helpful tips on the payout.

John Kulesa

★★★★★

3 months ago

Joe and His Crew Here Are " EXCELLENT " Matched my Paint " PERFECTLY" BEST SHOP IN TOWN !!! Trust Me I Know ..... See my other reviews Highly Recommended Shop Here at APEX....

katrina boyd

★★★★★

2 months ago

I was in a accident in July and the appraiser recommended APEX and I am so glad he did I didn’t meet everyone at either location but Trey and Belle (Forest location) were not only professional they were kind and very informative Trey especially he made calls to keep me posted left informative voicemails if we didn’t speak researched things and even offered for me to contact him if there was anything I needed it was a lengthy process but even after the work was done I had some issues and he didn’t hesitate to help me in anyway he could they listen to you as a customer I really felt like my opinion mattered and they really cared about me getting my car back fixed and as quickly as possible I would recommend them and give them a 10/10 I don’t think anybody is happy after an accident but Trey definitely went above and beyond to help me through this difficult situation and thanks to their Madison Heights location for my mechanical work I didn’t really meet anyone there but the work had my car running so needless to say they can do their part as well thanks again guys and Happy New Year

David Macpherson

★★★★★

a year ago

The quality of the service and staff were very professional. Had a bumper repair done and worked with my insurance. They got everything done in a quick manor but still did an amazing job making the part look brand new and part of the original car!

Nick Vancil

★★★★★

5 months ago

They have repaired two of my vehicles so far. Excellent service and results! Helped navigate the confusing insurance world. Restored my headlights for free. Would highly recommend!

Kandus Scruggs

★★★★★

Edited a month ago

I want to thank Trey at Apex Collision center for helping me out not once, but twice with a little fender issue on my car. They have also done some more extensive work for me but I have had two mishaps that needed attention and Trey helped me out on the spot! They are so friendly and the customer service is top notch! Using Apex was a 5 star experience all around!

Shanna Berryman

★★★★★

a year ago

Incredible company all around!! Insurance totalled my beautiful XT6 and wants to undercut us on settlement value. The team really cares about its customers!! When the insurance refused to do right by us, the owner (Jo) answred all our questions and recommended a great certified appraiser. Appraiser (Pete) not only found almost $4,000 more value in our car, than the settlement being offered, HE spoke very highly of their work and kindness 💚 APEX works for YOU. A family owned business that treats it's customers just LIKE FAMILY!! I cannot THANK them enough, for purely being amazing human beings that look out for the wellbeing of others.

Diana Creammer

★★★★★

a month ago

I visited for the first time today and they pulled out a small dent on the bumper of my CRV. Super friendly and knowlegeable staff, and Trey was so helpful! I really appreciate him fixing it (and so quickly). It looks great!

Charlene Arnold

★★★★★

4 months ago

Apex Collision delivered an outstanding experience from start to finish. Their customer service is truly top-tier—professional, attentive, and genuinely committed to keeping you informed every step of the way. The pricing was exceptional, and the quality of their work exceeded all expectations. My vehicle looks perfect. 10/10 — highly recommended!

Candace

★★★★★

2 weeks ago

Awesome service, spot on paint and flake. The way my wife drives, this team is a life saver. She's drives like she's a 7 year old in a bumper car all hopped up on cotton candy and Mt. Dew while watching TikTok videos on her phone.

nicole teeter

★★★★★

2 months ago

My son’s car got hit while he was at college and we were recommend to take the car to Apex. We live 7 1/2 hours away and Joe and his team took care of everything. Apex is fantastic from the impeccable bodywork to the amazing staff. Everyone was super helpful and went out of their way to help us. The car was returned in beautiful condition… my son’s sweatshirt was even folded in the trunk. Thank you Joe and team for making the process seamless and easing a worried momma’s mind. I wish I could give 100 stars.

Vesna Farrar

★★★★★

5 months ago

Excellent shop! Top-notch customer service and attention to details. I chose this shop for a simple repair after a deer decided to dance in front of my car. They walked me through how they handle parts, costs, insurance questions and promptly handled the repair. Easy to communicate and friendly voices each time. Pick-up was easy and quick and they even cleaned the interior of the car. Seriously good people and they didn’t settle for sub-par parts for my repair. 100% recommend.

Kayla D

★★★★★

2 months ago

I have nothing but great things to say about Apex Collision. I have had two vehicles repaired by them and I feel truly valued as a customer. I have had them quote one of my vehicles for me in person, the owner Joe gave me an estimated quote and talked to me about the process of fixing my drivers side door. I never once felt belitted or talked down to as I have experienced with many automotive shops. My first car turned out great, so I decided to have them take care of my second vehicle that had some roof rust to repair. Both of my vehicles were repaired at a fair price and both turned out fantastic. If I had any concerns their team listens and takes them seriously and offers real solutions to my concerns. I cannot recommend them enough!

Yvonne Berning

★★★★★

a month ago

I had a very unfortunate accident on Christmas Eve, the tow truck driver recommended Apex Collison as I am from out of state. Even with the 2 sets of holidays and shortened work weeks, Jeremy and his staff have been outstanding, amazing, informative, diligent, and compassionate to my needs and concerned for my medical well being and safety as well as getting my vehicle assessed as soon as possible. April has been exceptionally helpful with the Insurance aspect as well as communicating with my husband and myself as we are in 2 different states at the moment. She has been truly concerned about my well being too. This is such a truly compassionate business, and all staff/owners treat you like one of their family members. Cody and Drew were extremely helpful, concerned and diligent as well. They worked as quickly as possible to meet my needs. I cannot say enough good things about Apex Collison in Lynchburg and Madison Heights. If you need anything from internal, external and all around needs for your vehicle, I would secure their services ASAP if I were you!! 5 STARS for SURE. I feel truly blessed to have had them by my side through this process!!!!

todd hoerner

★★★★★

4 months ago

A big shout out to Apex for the great job they did painting my new ZR1 hood for my Z06 Corvette ! Highly recommended! Great ownership and co workers. Thanks again !

Sharon Felipe

★☆☆☆☆

a month ago

I WOULD NOT RECOMMEND! I don’t think the people working there are mature enough to handle to handle an insurance claim! 🚩Why would a collision center ever call a customer to find parts?? 🚩I dropped my truck off Dec 15, and never heard any updates so I called 2 weeks later they said they had put the wrong phone # and didn’t have a email?? So I wasn’t getting any updates- 🚩my truck had been sitting waiting on approval for work for 2 weeks-🚩and I asked how come you didn’t call my insurance company to get it approved and I was told we usually don’t talk to customers we only talk to insurance companies??🚩 I had to call my insurance company and get the work approved!🚩🚩They said my truck needed a bedliner and dropped my truck off 2 weeks at LineX and the work was done on a day?? I was called on Jan 14-2026 🚩🚩and was told I NEEDED TO FIND the running boards to my truck because they couldn’t find them?? I had to go to Google and search? 🚩🚩I found some with white lights and they ordered yellow lights! The pictures are the way my truck looked when I was told my truck was ready! A piece of wood was stuck under my truck they said it wasn’t their job? I said you are a collision center? My antenna was laying on the back seat( my husband had to put that back on) the bedliner still had paint on it- Who orders 25 % of a new bedliner? THEY DID! (Line-X said they did exactly what they were paid to do!) I was told Sorry -I didn’t look when I picked it up?? LIES🚩🚩The lights are suppose to white! 🚩🚩And the real kicker I was suppose to pick my truck at 3pm on ok Feb11, and I received a bill at 3:15 for$800 cash that was never talked about? 🚩🚩And they want you to pay for something that is the wrong color!🚩🚩Imagine you are ready to take your truck home after 2 months and you walk into you can’t take your truck unless you pay me $800 cash?🚩🚩A bar was missing off the bedliner-and nobody knows where it is? Awful!Awful! I guess milking the insurance company for 2 months wasn’t enough! They told me it would take another week to order a new bedliner I called Line X and he said he would have it done in a day! Nothing like a company just lying to your face! ( The damage that took 2 months is in the picture of the truck) 🙄