About Business
Arbisi 's City Body Shop is a leading Car Repair specialist serving the Rockford, IL, Rockford area. They provide a wide variety of solutions, including Auto body shop, Auto dent removal service, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 129 verified reviews, their reputation precedes them. As a locally-owned business in Rockford, IL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Rockford, IL.
Google Reviews
Mary S. Fanara
★★★★★
3 years ago
City Body is not lacking in five-star reviews but I want to add my own. First and foremost, they are wonderful to work with and they did a beautiful job on my car. What more can I say? The facilities are sparkling clean and the customer service is perfect. Take your car there and even if they can’t get you in right away, it’s worth the wait. They do not use after-factory parts. Big plus. Thank you, City Body.
Eric Hultgren
★★★★★
2 years ago
Contacted them for a tow to happen approximately tomorrow morning. Brian came out and picked up my vehicle and towed it to Belvidere. Brian was very efficient very friendly and you can tell this guy knows what he's doing. Even though my vehicle is an older vehicle he took great care and getting it ready to be towed. I recommend this towing company very highly, you will be very satisfied with their service and costs. Their price was very reasonable.
Ted Getty
★★★★★
a year ago
Arbisi City Body did an Excellent job on my Jeep Grand Cherokee. It was completed in a timely fashion and their staff were very conscientious. I would definitely recommend them to family and friends. Awesome job. Thanks.
Lucille Barthelman
★★★★★
a year ago
Very professional service! Top friendly and informative service from everyone! My car was done ahead of schedule and thanks Kay for reminding them to put air in my tires!! You have wonderful people working for you Tony and thankyou for all your help ❣️
JoAnna Lopez
★★★★★
a year ago
OMG was my expression when I saw the work that was completed on my car by Arbisi after it was rear ended. The quality of work is amazing! You can’t even tell it was in any kind of collision and the paint job is immaculate. On top of their breath taking work, their customer service is superb. They kept me in the loop every step of the way, which I loved. I hope to never get in another wreck but if I do I know where to go. Thank you so much for caring about my car as much as I do.
Tom
★★★★★
a year ago
Friendly and Professional. They submitted the estimate to my insurance company who approved it without question. Repair was perfectly done and car was washed and look great when I picked it up. Car was repaired timely. I recommend Arbisi City Body..
Roxanne Wrede
★★★★★
10 months ago
Tony and his crew did an amazing job on my hail damage. It was done in a timely manner. Amazing work. Great customer service. I would highly recommend this body shop
Preston Pagel
★★★★★
8 months ago
They didn’t charge me for my inspection to diagnose the issue with my car that they couldn’t repair. Very good business practice and I’d highly recommend to others! Will he using them in the future should I need to.
Janet Flanders
★★★★★
4 months ago
Repair work that was done on my car was done well. Customer service was great.
David Latin
★★★★★
2 months ago
you'll be in great hands here Im highly appreciative of all their work on my KIA.
Jason Popham
★★★★★
9 months ago
Great experience from start to finish. Nobody is happy when they have to take their vehicle to a body shop, but Arbisi's City Body Shop makes it as painless as possible. From drop off to pickup it was a great experience. The vehicle was ready earlier than was promised and the repair was great. I highly recommend this shop.
Jeri Chambers
★★★★★
2 months ago
Very pleased with my experience here! Start to finish. Easy to communicate with. Great quality repair. Highly recommend!
Mike T
★★★★★
Edited 7 months ago
Great company to have your car or truck fixed, Tony (owner) is a great guy, he listens to you & makes you feel comfortable so you know your in good hands plus keeps you updated on the progress of your car or Truck👍👍👍
Erica Colombi
★★★★★
a month ago
Amazing service and work. I am a return customer and will be back with my luck. Great communication, makes the process as smooth easy as possible.
Kimberly Linden
★★★★★
2 months ago
I’ve had two repairs completed (two different accident) both times my repair was very good, pricing is fair and the customer service was great.
L Belk
★★★★★
5 months ago
Extremely happy with Arbisi’s City Body Shop! The repair/painting was excellent and so was their customer service. The entire process was seamless. HIGHLY recommend them!
Janet K
★★★★★
6 months ago
They were able to schedule the repair quickly. They gave me a time frame for completion. When they started the repair and discovered additional damage they took care of all the communication with the insurance, ordered the additional parts, and completed it all by the 'earliest possible' time frame. Incredibly professional. I am VERY pleased.
William Emmert
★★★★★
Edited 2 months ago
I am very pleased with the quality of the body repair work performed by Arbisi's City Body Shop on my Toyota Highlander. I took my Highlander to Arbisi's City Body for body repair to the passenger side rear door. An Allstate Insurance insured backed into my vehicle in a parking lot. The insured driver and Allstate accepted 100% liability. Everything seemed to be proceeding smoothly until Allstate gave me a low ball check in the amount of $950. Arbisi's then contacted Allstate on my behalf and worked everything out. I ended up getting my vehicle fully and properly repaired, and did not have to pay anything out of my own pocket to Arbisi's. Thank you Arbisi's.
Heather R
★★★★★
a month ago
Great customer service and fantastic work! The first thing we noticed was how clean the shop and reception area was. Makes you feel like they’ll take good care of your vehicle just by walking through the doors. All I had to do was provide my claim number and they took care of the rest. Never even had to deal with insurance outside of filing a claim online. Arbisi’s even went above and beyond when my windshield got cracked shortly after the repairs by a rock. THANK YOU!!!! Highly recommend!
Enquiring Minds
★★★★★
4 months ago
The best autobody shop I've ever worked with. The people who work here are wonderful; Sheila, the owner, and Dana were sincere, honest and fair with their estimates of the damage to my girlfriend's Lexus. They worked with me on focusing repairs so I could afford everything I wanted done and this was after I had told them that I had been to multiple autobody shops in rockford and was getting estimates that were way too high for the work needed. Not only did my girlfriend's car come out looking BRAND NEW, but I saved money from what my insurance company offered to pay out for the collision damages the car sustained). I've meant to write a review for how happy we are having found them for months now. They DESERVE your business.
