About Business
Conveniently located in Lake Charles, LA, Ashford's Automotive Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto radiator repair service, Auto tune up service, making them a top-choice Car Repair specialist in Lake Charles. Backed by 89 satisfied customers, they currently hold a prestigious 3.6/5 star status on our platform. They take pride in serving the diverse needs of Lake Charles, LA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Ashford's Automotive Service is the go-to destination for quality and service in Lake Charles, LA.
Google Reviews
David Olivares
★★★★★
a year ago
Hit town from Houston ,TX with brakes grinding. Ashford did brake job @ 3:30pm without batting and eye . Great service and great people . It felt like I was in my hometown and being taken care of by my own people .
Michael Lyles
★★★★★
Edited a year ago
The owers name is Lewis and he's been servicing EVERY vehicle I've had for over 20 plus years. His service is ALWAY ON POINT AND YOU CAN COUNT ON HIM TO GIVE YOU THE VERY BEST SERVICE ON YOUR CAR OR TRUCK, AS IF IT WAS HIS OWN. HE guarantees his service and that which needs to be done is exactly what he'll do but prior to giving you vehicle a full check to ensure there are no other issues unknown to you and could occur later causing you problems. Those I've recommended him to continue servicing their vehicles to this day. YOU WANT THE BEST AND ONE YOU CAN COUNT ON TO BE HONEST AND UP FRONT WITH YOU, LEWIS SHOULD BE YOUR CHOICE. WON'T BEAT OR CHEAT YOU LADIES OR MEN. HE'S A STRAIGHT SHOOTER. YOU'LL BE WELL PLEASED WITH WHATEVER YOU NEED DONE TO YOUR VEHICLE. THE BEST OF THE BEST AND I'D PUT HIM UP AGAINST ANY DEALERSHIP MAINTENANCE. The BEST, ALWAYS THE BEST SERVICE!! Work YOU CAN COUNT ON!!!!
Brooke Campbell
★★★★★
6 years ago
I went in a few months ago because my car blew a head gasket and they had my car done the very next day. I was glad to have to car fixed!! I will be using them again today to hopefully figure out why my car is over heating. Hopefully the outcome will be the same. Very nice people!!!
Patrick Lewis
★★★★★
5 years ago
Great customer service and friendly. They have your issues with your vehicle done in a timely manner. If they see anything else wrong with your vehicle they advise you on what to do. I have no complaints with this shop. I will be returning with any additional repairs needed to my vehicle and I highly recommend this shop to anyone. This will be my number one shop to come to.
Phyl A.
★
☆☆☆☆
a year ago
I called today about possibly getting my car engine serviced…… European car. Who ever took my call was rude. I just wanted to make sure they are able to work on my imported car. Trying to find mechanics located in town. Not very many shops work on imported cars here in town😊
Shelby Kralovetz
★★★★★
7 years ago
Such friendly staff and owner! I’m not sure why they have such mixed reviews because our experience with them just from one encounter has been so great. We went to a lot of different places here in Lake Charles to get our 2000 Toyota Avalon worked on. Most of them tried to charge us $1,000 plus to fix the gear shaft or refused to even work on it due to its age. We were seriously about to give up hope but wanted to try one last place. Came to Ashford, thank goodness and he was willing to buy the part and do the work for a very reasonable and affordable price. We paid half that day and he’s ordered the part for us and will get it in as soon as it comes in. We are so grateful and looking forward to continuing our business with them.
C. Nnadi
★★★★★
2 years ago
Honestly the best auto shop I've been to. They were so polite and attended to me in time. Mr Luis was so personable and addressed all my concerns. I'm definitely making Ashford's Auto Repair my go-to place for my auto needs.
amanda papion
★★★★★
a year ago
I have been bringing my vehicles to Mr. Ashford for a long time and I always receive quality and professional service with competitive prices. Thank you for all that you do, Ashford’s Automotive!
Diana Rentrop
★★★★★
a year ago
Ashfords performed my 100,000 mile service on my 2013 vehicle. After getting a quote from another service department, he saved me over $600 and he also replaced brake pads. Other service dept wanted $47 to change a taillight bulb and $150 to recalibrate airbags. Mr Ashford did it for $40. Thank you Ashford’s for your service!
Kodi Bauman
★★★★★
2 years ago
The best auto shop in town. He is reasonable with his prices & helped me on time. Mr Luis was welcoming & addressed all my concerns. Ashford's Auto Repair is definitely the place to go for all your vehicle needs.
Lynda Gilland
★★★★★
a year ago
I recently went to visit Mr Louis @ Ashfords Automotive for brakes for my f150 Ford truck. Mr. Louis is the best and his helper whom I always seem to forget his name. I've been going to Ashfords for all my repair needs. I wouldn't go anywhere else. I'm so glad I found this mechanic shop. I recommend Mr. Louis to the highest. Mr. Louis and his helper are very professional and let you know everything. They have my old truck just like its brand new. Thank yall. If you need any work on your vehicle call Mr. Luis at Ashfords Automotive on Prien Lake Rd. Thank you Lynda
Kim Breaux
★★★★★
a year ago
Ashford automotive is the best mechanic shop in lake Charles! They are fast, friendly and They literally will fix your car the same day! Couldn’t ask for a better mechanic! Louis is the bomb! Everybody needs to go to ashford, you wont be disappointed!!!
Rikki Brown
★★★★★
a year ago
I recently visited Ashford’s Automotive for some brake maintenance and had an outstanding experience with Louis. I initially went in, thinking that my brake pads needed to be changed due to a loud squealing noise. Louis was incredibly transparent and honest, informing me that the brake pads were actually fine and explaining the real cause of the squeal. He provided a simple solution to the issue at no charge. Additionally, Louis spent a couple of hours diagnosing an internal chirping noise that I had been hearing inside my car while driving for years. Despite spending over $1000 at the dealership for various parts to be replaced, the chirping persisted. Louis managed to identify the source of the sound and made a simple adjustment that fixed it completely. The level of integrity and dedication to customer satisfaction demonstrated by Louis was remarkable. I highly recommend Ashford Automotive for anyone seeking honest, thorough, and skilled automotive service.
Damon Lewis
★★★★★
11 months ago
They did very good work on my Truck at a very good price. She’s running very good now. I appreciate everything they did. If you need some work on your vehicle don’t hesitate to bring to these guys. They have a lifetime customer here.
Chris Batiste
★
☆☆☆☆
4 months ago
An employee over charged my card after the owner Louise quote me one price they are not trustworthy and does not practice in good faith
Connie Glavin
★★★★★
8 months ago
I recommend service. They will listen to your needs and take out of their time to get your car back to you as fast as they can. Very generous people with a BIG BIG HEART. You cant ask for better service.
Gena Castillo
★
☆☆☆☆
5 months ago
They quoted me $75 for a pre-purchase inspection and overcharged my card by $50 for a total of $125. If it was possible I wouldn't even give them one star
Tylor Logue
★★★★★
2 weeks ago
Great service, took care of my fiances vehicle at a low price with great quality
John Zoblisien
★★★★★
7 months ago
They gave me a good quote for changing my coil packs plugs and wires. The guy was fast and friendly and had me in and out. I will need my fuel injectors changed next and he gave me a good quote on that so I will be back when it’s time. I highly recommend this place. Very honest and friendly people
Coda Smith
★★★★★
3 months ago
Exceptional Service at Ashford’s Automotive I can’t say enough good things about Ashford’s Automotive in Lake Charles. From the moment I walked in, they treated me with genuine kindness and understanding. Car repairs can be intimidating—especially when you’re on a tight budget—but they worked with me every step of the way to make the whole process far less scary and much more attainable. Their diagnostic (on my 2018 Ford Escape) work was thorough and honest, and they took the time to explain everything clearly so I knew exactly what was going on. I never felt pressured or talked down to—just supported. Most importantly, they made sure I could get back on the road quickly and safely, and that level of care means everything. If you need an automotive shop you can trust, with people who truly go above and beyond, Ashford’s Automotive is absolutely the place to go. I’m incredibly grateful for their help and highly recommend them to anyone in the Lake Charles area.
