Ashford's Automotive Service

Gena Castillo

★☆☆☆☆

5 months ago

They quoted me $75 for a pre-purchase inspection and overcharged my card by $50 for a total of $125. If it was possible I wouldn't even give them one star

Connie Glavin

★★★★★

8 months ago

I recommend service. They will listen to your needs and take out of their time to get your car back to you as fast as they can. Very generous people with a BIG BIG HEART. You cant ask for better service.

Chris Batiste

★☆☆☆☆

4 months ago

An employee over charged my card after the owner Louise quote me one price they are not trustworthy and does not practice in good faith

Damon Lewis

★★★★★

11 months ago

They did very good work on my Truck at a very good price. She’s running very good now. I appreciate everything they did. If you need some work on your vehicle don’t hesitate to bring to these guys. They have a lifetime customer here.

Rikki Brown

★★★★★

a year ago

I recently visited Ashford’s Automotive for some brake maintenance and had an outstanding experience with Louis. I initially went in, thinking that my brake pads needed to be changed due to a loud squealing noise. Louis was incredibly transparent and honest, informing me that the brake pads were actually fine and explaining the real cause of the squeal. He provided a simple solution to the issue at no charge. Additionally, Louis spent a couple of hours diagnosing an internal chirping noise that I had been hearing inside my car while driving for years. Despite spending over $1000 at the dealership for various parts to be replaced, the chirping persisted. Louis managed to identify the source of the sound and made a simple adjustment that fixed it completely. The level of integrity and dedication to customer satisfaction demonstrated by Louis was remarkable. I highly recommend Ashford Automotive for anyone seeking honest, thorough, and skilled automotive service.

Kim Breaux

★★★★★

a year ago

Ashford automotive is the best mechanic shop in lake Charles! They are fast, friendly and They literally will fix your car the same day! Couldn’t ask for a better mechanic! Louis is the bomb! Everybody needs to go to ashford, you wont be disappointed!!!

Lynda Gilland

★★★★★

a year ago

I recently went to visit Mr Louis @ Ashfords Automotive for brakes for my f150 Ford truck. Mr. Louis is the best and his helper whom I always seem to forget his name. I've been going to Ashfords for all my repair needs. I wouldn't go anywhere else. I'm so glad I found this mechanic shop. I recommend Mr. Louis to the highest. Mr. Louis and his helper are very professional and let you know everything. They have my old truck just like its brand new. Thank yall. If you need any work on your vehicle call Mr. Luis at Ashfords Automotive on Prien Lake Rd. Thank you Lynda

Kodi Bauman

★★★★★

2 years ago

The best auto shop in town. He is reasonable with his prices & helped me on time. Mr Luis was welcoming & addressed all my concerns. Ashford's Auto Repair is definitely the place to go for all your vehicle needs.

Diana Rentrop

★★★★★

a year ago

Ashfords performed my 100,000 mile service on my 2013 vehicle. After getting a quote from another service department, he saved me over $600 and he also replaced brake pads. Other service dept wanted $47 to change a taillight bulb and $150 to recalibrate airbags. Mr Ashford did it for $40. Thank you Ashford’s for your service!

amanda papion

★★★★★

a year ago

I have been bringing my vehicles to Mr. Ashford for a long time and I always receive quality and professional service with competitive prices. Thank you for all that you do, Ashford’s Automotive!

C. Nnadi

★★★★★

2 years ago

Honestly the best auto shop I've been to. They were so polite and attended to me in time. Mr Luis was so personable and addressed all my concerns. I'm definitely making Ashford's Auto Repair my go-to place for my auto needs.

Shelby Kralovetz

★★★★★

7 years ago

Such friendly staff and owner! I’m not sure why they have such mixed reviews because our experience with them just from one encounter has been so great. We went to a lot of different places here in Lake Charles to get our 2000 Toyota Avalon worked on. Most of them tried to charge us $1,000 plus to fix the gear shaft or refused to even work on it due to its age. We were seriously about to give up hope but wanted to try one last place. Came to Ashford, thank goodness and he was willing to buy the part and do the work for a very reasonable and affordable price. We paid half that day and he’s ordered the part for us and will get it in as soon as it comes in. We are so grateful and looking forward to continuing our business with them.

Phyl A.

★☆☆☆☆

a year ago

I called today about possibly getting my car engine serviced…… European car. Who ever took my call was rude. I just wanted to make sure they are able to work on my imported car. Trying to find mechanics located in town. Not very many shops work on imported cars here in town😊

Patrick Lewis

★★★★★

5 years ago

Great customer service and friendly. They have your issues with your vehicle done in a timely manner. If they see anything else wrong with your vehicle they advise you on what to do. I have no complaints with this shop. I will be returning with any additional repairs needed to my vehicle and I highly recommend this shop to anyone. This will be my number one shop to come to.

Brooke Campbell

★★★★★

6 years ago

I went in a few months ago because my car blew a head gasket and they had my car done the very next day. I was glad to have to car fixed!! I will be using them again today to hopefully figure out why my car is over heating. Hopefully the outcome will be the same. Very nice people!!!

Michael Lyles

★★★★★

Edited a year ago

The owers name is Lewis and he's been servicing EVERY vehicle I've had for over 20 plus years. His service is ALWAY ON POINT AND YOU CAN COUNT ON HIM TO GIVE YOU THE VERY BEST SERVICE ON YOUR CAR OR TRUCK, AS IF IT WAS HIS OWN. HE guarantees his service and that which needs to be done is exactly what he'll do but prior to giving you vehicle a full check to ensure there are no other issues unknown to you and could occur later causing you problems. Those I've recommended him to continue servicing their vehicles to this day. YOU WANT THE BEST AND ONE YOU CAN COUNT ON TO BE HONEST AND UP FRONT WITH YOU, LEWIS SHOULD BE YOUR CHOICE. WON'T BEAT OR CHEAT YOU LADIES OR MEN. HE'S A STRAIGHT SHOOTER. YOU'LL BE WELL PLEASED WITH WHATEVER YOU NEED DONE TO YOUR VEHICLE. THE BEST OF THE BEST AND I'D PUT HIM UP AGAINST ANY DEALERSHIP MAINTENANCE. The BEST, ALWAYS THE BEST SERVICE!! Work YOU CAN COUNT ON!!!!

David Olivares

★★★★★

a year ago

Hit town from Houston ,TX with brakes grinding. Ashford did brake job @ 3:30pm without batting and eye . Great service and great people . It felt like I was in my hometown and being taken care of by my own people .