About Business
Aurora Auto Repair brings expert Car Repair solutions to the local community in New Orleans, LA, New Orleans. From Auto repair shop, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in New Orleans, LA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 70 reviewers. By focusing on the specific requirements of the New Orleans, LA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across New Orleans, LA and beyond.
Google Reviews
Tyler Clements
★★★★★
2 years ago
Awesome people - honest, reliable, and hard working mechanics My family goes to them as well and we've all had nothing but good experiences with their work
Huan Truong
★★★★★
10 years ago
Craig and Chi are very professional, straightforward and honest. We got our car done in one hour! What a blessing!
Frazer O'Hara
★★★★★
7 months ago
THE place to go for great auto work without the expensive B.S.
Atreus21
★★★★★
8 years ago
If you look at the other reviews you'll see Craig and Chi described mostly as "honest", and that is exactly the truth. These are guys you can trust. I'll be going to this shop for as long as I live within 100 miles of it.
Janet McConnaughey
★★★★★
Edited 3 years ago
I'll join the chorus of praise for Craig and his crew. He's competent, honest, and just a nice guy. If he can't do something, he'll let you know. If he can, he'll have it done quickly, and his price will be less than anyone else's.
Chantel Tate
★★★★★
11 years ago
I will never bring any of my cars to no other place but here. They are honest, timely. and pricing is awesome. They will take the time out to break everything down to you and fix what is important to keep you on the road. Not only me but my family brings their cars to this location and they have always made sure when we left we left smiling. I'm beyond pleased with this place.
cosmodigi1
★★★★★
5 years ago
My neighbor recommended this place to me and I’m glad he did. Craig is the most honest person I’ve dealt with. Not only is he honest and fair, he’s always giving me options to save $. Definitely recommend.
# smakdonpop
★★★★★
10 years ago
Craig has serviced many of my cars over the past thirty years and I know without a doubt that he has never taken advantage of me and if he finds nothing wrong, even after the car has been on the rack, he says, "you don't owe me anything, because I didn't do anything". Anywhere else, there would be a charge for looking for a problem and maybe find a problem that wasn't there! Craig is an honest man and he does good work and will get your car to you quickly. Too bad, there aren't many "Craig's" in this world today.
Missey LaLone
★★★★★
6 years ago
These guys are the Best. You never have to be worried about being over charged. Imagine driving up to an auto repair, stressed because something is going on with your vehicle- and someone coming out and actually taking a look! I don't go anywhere else. They also have a great turn around time
Shaw
★
☆☆☆☆
7 years ago
I have not had the pleasure of doing business with this company due to a very unfortunate event. I attempted to get my truck repaired since the shop was located near my home and I needed a repair quickly. I told the mechanic what the issue was and what I needed him to do. The repair would have taken an experienced mechanic all of 15 minutes to complete, but he said he had too many cars there at the time and he was leaving early. He stated I could come back next week because at that point, he was running late and needed to leave. Before I could get back into my vehicle, a woman pulled up in a minivan. He went over to her and she starting talking while pointing at her minivan. He promptly grabbed the computer that reads the vehicle computer and starting locating her issue. I am normally the last person to claim something is racial and this too may not have been, but the blaring difference between the mechanic and the woman in the minivan in comparison to me was skin color. Other than that, I knew exactly what my issue was; I needed my AC plug drained, and she did not. Either he was dismissive towards me because of my mocha complexion or he was just a plain ole rude person with lousy customer service output! I pray the latter was the case, but, either way, this business will never see any of my hard earned dollars.
Chris Knittel
★★★★★
4 years ago
My AC in my car stopped working when it was about 100 degrees out. Every other mechanic shop in New Orleans wanted it for a few days to a week just to look at it, or they didn’t work on AC. I came here, he gave me a rough estimate, and fixed it in one day. No fuss, and definitely cheaper than quoted everywhere else. Felt like he truly just wanted to fix what needed fixing and not trying to screw you over on anything! I HIGHLY recommend using him, and this will be my go to place here on out.
Savannah Sossamon
★★★★★
4 years ago
Went to Firestone down the street.. they quoted me $1,500 and a two week window for my repair. Brought my truck here and it was ready within a few days and cost me A LOT less. He was very honest and very timely. Really appreciated him here
David Aguilar
★★★★★
2 years ago
Craig tells it like it is! He's honest, trustworthy, and skilled at his profession. Simply put, he does the job right! I'm one satisfied customer! And btw, bring cash, lol, check/credit cards not accepted!
Leila Amina
★★★★★
3 years ago
For those of you trying to call and not getting through, I'll just start off by letting you know, that's not how Craig does things. I bought a used car and of course like all used cars I suspected it needed work so I took it to a shop my friend suggested. They did a good job but were just too far and too expensive, as well the owner and I didn't see eye to eye. He said I needed breaks and a ball joint so I suggested doing all the work at once to save on labor and he refused so I looked elsewhere. I got a few quotes from different shops and some were decent but I just had this feeling that I should take it to Aurora Auto. I just couldn't get through on the phone line. After a ride fell through for a shop I was going to take the car to I decided to just go over and talk to the guys at Aurora. Craig was great. He saw me walking up to the office holding my 10mo old and he was quick to come out and hold the door for me. He explained that he's been in business for 37 years and he had a sure fire system to get your car done quick. All I had to do was show up when they open around 8am and he'd get it done. I waited till after the weekend just in case my car needed more work than a day could fix. Took it in first thing Tuesday morning right as he was rolling up the gates, I gave him a key and my number and that was it, 2 minutes and I was out. A couple hours later Craig called me to explain that my breaks were just really worn out and I'd need new pads and front rotors which is what I suspected but he told me my front end was FINE! No ball joint needed! So I said awesome fix her up. A couple hours later, he calls again and just about after lunch time I had my car back. Fastest mechanic turn around I've had in a long time and he had the best prices in town. If you're looking here just show up at 8am and give Craig a try.
Shaval Stewart
★★★★★
3 years ago
Had a great experience today at Aurora Auto Repair. Craig was very nice and checked my sister’s car as soon as we pulled up. He replaced her radiator the same day and charged a fair price. I highly recommend this repair shop and will be back!!!!
Monica Spears
★★★★★
10 months ago
I gone there several times over the years for various issues or just question and the power Craig is awesome, honest, trustworthy, reasonably priced and knows his stuff! Highly recommend
Sailor Doc
★★★★★
a year ago
I was here yesterday to have my Honda CR-V’s brake pads replaced, Craig got the job done efficiently and test drove the car afterwards to ensure that the new ones were working well. Apart from being affordable, he has a no-nonsense approach and gets straight to the point. An old school gentleman auto mechanic- they don’t make them like him anymore.
Gretchen Dum
★★★★★
9 months ago
He was super nice. Clearly he stays busy. My car was ready same day (though I had a much smaller problem than most, just something I couldn’t physically do myself). This is something that I feel Firestone would’ve charged me crazy for and kept my car way too long on top of that. I just figured I’d come on here and give a recent review because the ones I saw seemed to be older.
Romy Kaye
★★★★★
9 months ago
I’ve been bringing my car to Craig at Aurora for years now. He does great work and never tries to upsell. He’s built a solid reputation for being honest, affordable and reliable. I recommend him to everyone, even across the bridge!
Daniel Rogers
★★★★★
2 months ago
This dude at Aurora Auto on General Meyer has been there 37 years and his longevity stems from being an honest straight-shooter. Very pleased with his customer service - got to my car same day and provided very detailed analysis. Would definitely use again.
