About Business
Authority Automotive is a highly-reputable Car Repair service provider based in Frisco, TX. Authority Automotive covers all facets of the Car Repair industry, with a focus on Auto repair shop, Parking garage. With over 228 reviews and an average rating of 4.9/5, Authority Automotive is a trusted name in the industry. Their presence in Frisco, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Binoy Thomas
★★★★★
6 months ago
Chad and Rick always takes care of me and my camry. They are honest, reliable and caring and lets you know with a quote before they fix any stuff. Been their regular customer for a while and I will not go anywhere else.
Kenn H
★★★★★
2 months ago
This is my kind of auto service. Friendly group of guys, work completed on time, quoted and received the same price, where else can you get a white cat to play with while you wait? I will definitely be back for auto service.
Danny Craig
★★★★★
2 months ago
Was impressed with how responsive and transparent the team here was in dealing with a starter replacement. Had to leave my vehicle overnight via tow and they called by 10 AM the next morning with a diagnosis and estimate.
Jeff Holley
★★★★★
6 months ago
My go to place for all car repair needs. Local family owned and honest!!! Been using Rick and his team for many years and zero complaints. They never recommend anything that isn’t needed and they provide multiple options for repair when available. I trust them. Quality and fair prices.
Avi Persaud
★★★★★
6 months ago
What a great independently owned small business in Frisco! I’ve been looking for an auto repair shop since moving down, and I’m very happy that I came across these guys on Google. My car had a check engine light come on with a reduced Engine Performance warning, Chad and Rob were very responsive to my inquiry. Got my car serviced and fixed in the same day with seamless communication at a great price. Will definitely be returning here for all car maintenance items as the customer service, pricing and location are all top knotch
Mark Blessing
★★★★★
a month ago
I took my 2013 Ford Taurus SHO because I was losing coolant and was unable to locate exactly where the issue was. They diagnosed my water pump was the issue. They gave me an estimate and time frame for completion. They came in under the estimate cost and completed the work several days then given, where I was completely happy with
Griffin Bailey
★★★★★
2 months ago
Had helped my wife with her car a couple months back so I decided to take my car in for a second opinion on some work, honest work done to my car at a great price way below what a dealership was trying to charge me. Will come back for sure, hard to find trustworthy people in the car service industry, these guys you can trust!
Laxmi Prasad
★★★★★
3 months ago
Awesome team at Authority... had a very pleasant experience. They assessed the issue with my Sienna and resolved it quickly, as discussed. They didn't charge much... also identified and fixed some loose steering bolts as well!
abraham samuel
★★★★★
2 months ago
Great people at authority automotive!! Loved their pet cat!! I got my beat up 2012 Ford Transit connector(200000 miles)serviced for brake assembly, oil change, viper blades and drove it to San Antonio. Thank you!!
Naida Calicchio
★★★★★
2 months ago
Authority Automotive was exceptional in servicing my Audi. They were able to get me in on short notice, diagnose what parts were needed, and get me back on the road all in 1 day and got about 1/2 what the dealer quoted me! Will definitely use them again in the future!
Gilbert Barney
★★★★★
2 months ago
These guys are down to earth with great attitudes and hospitality. They gave me a fair price and did great work. I will be coming to them with other repairs I will need in the future without question. They are a safe and trustworthy shop. If you are a potential customer reading this review, give them your business!
Keith Lynch
★★★★★
a month ago
Timely, fair, honest, and personable. Great shop with fair prices, I confidently go there understanding they will not overcharge or find "mysterious" additional repair items. Subaru's can be a bit finnicky, not for them!
Chelsea Ward
★★★★★
a month ago
Went in to have my brakes checked and a maintenance done. Chad was by far amazing at explaining everything in the simplest terms for me. He is very knowledgeable and continues to grow, in do many ways. We are very proud of all the gentleman that work there and all their hard work to make sure myself and whoever else rides with me is safe. Thank you all so very much and we look forward to the next time!!
Blake Serpa
★★★★★
4 months ago
The team at Authority automotive was excellent! The fixed a transmission issue I had been struggling with for months in two to three days. Turns out it was fuel pump related. Called me to ask question about the car directly as they were diagnosing the issue and were honest about what they were going to do. Highly recommend and will be a returning customer. Great work guys and thank you for your help!
Mary Kate Minschwaner
★★★★★
2 months ago
Relatively new to Frisco and the state of TX, I didn’t know who to trust with repairs when my older vehicle started having electrical issues. After reading reviews for Authority Automotive, I decided to give them a try—and I’m so grateful I did. Rick and Chadd were wonderful to work with—honest, professional, and kind. They took time to thoroughly diagnose the issue and explain everything clearly. They were upfront about what needed to be done, offered very fair pricing, and never made me feel pressured. During a financially difficult time, they even shared ways to save on parts—something I truly appreciated. That level of care and integrity is rare, and that's why I continue to use them! I highly recommend Authority Automotive.
Leah Roy
★★★★★
2 months ago
We have been bringing our vehicles to Authority Automotive for 5yrs and wouldn’t dream of taking them anywhere else for ANY need. Rick, Chad and the team at Authority are professional, courteous, kind and have integrity. I recommend them to anyone looking for a quality auto shop in the area. We always appreciate their military discount as well!
Janice Walker
★★★★★
a month ago
I have been taking my truck to Authority Automotive since 2019, they have provide top tier service. The staff are patient, they explain what needs to be done and why. Rick and his team are the best I have encountered. They have literally built my vehicle. I appreciate the hard work and the excellent customer service they have provided . If you need quality service on your vehicle, try Authority Automotive!!
Lue Moore
★★★★★
3 months ago
My 13 year old car issue was diagnosed and resolved quickly. My sister recommended this shop. She had a great experience for her foreign made car, mine is American made. The staff is always friendly, courteous and professional. This is my go to mechanic shop. I highly recommend them. They keep it real with you, honest and do excellent work to keep your vehicle running smoothly and good.
Jose Zapata
★★★★★
2 weeks ago
Look no further than Rick and his team at Authority Automotive. These people know what they're doing. Professional y friendly service. I haven't taken my vehicles anywhere else in a very long time. Before I've gone to other shops near by and regret not coming to AA sooner.
MKM
★★★★★
3 weeks ago
I had an intermittent Check Engine Light that haunted me for the last 2 years. I took my car to three different repair shops in the area, but none could fix it permanently—the light would always creep back after a few months. Finally, the team here diagnosed the root cause correctly and fixed it for good! I've been driving the Vehicle for few months and had no issues. They didn't try to oversell me on anything and only recommended critical services. I've since had them handle my regular maintenance and oil changes, and they've taken great care of my cars every time. The staff is incredibly professional and courteous. Thank you for the stellar service!
