Auto Aces of Green Bay

Eloquent Banana

★★★★★

2 years ago

Very good experience here, they work fast(i had both of my appointments completed within the day) and do quality work. The people have also been very pleasent. The last shop I went to was very expensive for what little they did, which had to be corrected, but I can say that here it is very worthwhile! Will be going here for any future work 👍👍👍

Michael Lor

★☆☆☆☆

a year ago

Took my truck in for an exhaust repair and i did not get repaired done. They were looking to charge over 500 bucks so i decided not to repair it. As i picked up my truck and started drivinf i noticed they never closed my hood!! Lucky i noticed it and shut it. This could of been bad due to it was windy and i was on my way to get onto the highway!! Never going here again!!

Martin Gadelev

★☆☆☆☆

2 years ago

Everything is great but the price for alignment to be 163. 00 dollars is not ok with me . Every other place is from 85-120 . Why here they ask for 163 ?! Not really sure . Of course they not tell you that before you are there for the service!!! One think for sure I would never ever get to some place like that . Never ever . I had a appointment for 84 dollars but just because it was time that I need I did not expect that they will charge me that much for just an alignment. So first time and last time at place like that . No way . This is robbery !

Roxanne Blom

★★★★★

3 years ago

Auto Aces, West Mason was my husband’s “go-to” place for our vehicles. He passed away 3 years ago, since then I’ve had several car issues that they took care of with outstanding service, honesty, & respect. It is a comfort to know they are there & “have my back” when I need them. The entire staff greets you with smiles & you know you are in good hands no matter what the problem is. A special thanks to Joanne for explaining some easy maintenance tips - an amazing woman who knows her "stuff."

Kate Sterckx

★★★★★

7 years ago

We have been taking our cars here for almost ten years. Every time I call to get a service appointment they quickly get us in and do everything to accommodate our busy schedules. They are honest and fair and always give us options for the repair. I went in thinking I needed an alignment and it turns out it was a complicated break rebuild. (Beyond my ability to explain here). He gave me the option of a “patch” fix to buy me some time for the $900 repair. We chose to go ahead and do the full repair, but we appreciate the options and the thoughtfulness that many aren’t prepared for such a repair. We’ve taken cars there for inspection before purchasing and Brian and Jeremy treat us like family. Giving honest evaluations and advice. If you drive a car, repairs are going to happen. It’s not the repair shop’s fault that it turns out to be more than what we expect it to be. I trust them implicitly to keep our cars running and running safely.

Tammy Metoxen

★☆☆☆☆

a year ago

Brought my car to them to have a front end knocking noise diagnosed. After keeping my car for almost 3 hours, even woth an appointment. They called me with their diagnosis. So I ordered the parts which was lower control arm bushings and swaybar links and was told to get an alignment after switching them out. Well when I went to go change them out on the driver's side we noticed the ball joint boot was ripped so now I needed to get the whole lower control arm and they never even mentioned that to me. After spending close to 700 on parts, the inspection, and an alignment it didn't even take care of the issues. I ended up taking my car to Auto Select and had them look it. Auto Aces misdiagnosed my car issues and missed stuff. I literally spent more money then I needed, because should I had known about the ball joint in the first place I would have just order the control arms that came with the bushings, but since my tires were already off and things were already being taken apart. I just went to O'Reilly to the control arms. I do not recommend Auto Aces!

John Anderson

★★★★★

2 years ago

This place has always treated me awesome! Always a bummer, though, when they are too busy to get me in. But that's a good thing for them to have that much work. I'll keep going here for my free tire rotations because I purchased my tires there. Huge benefit!!

Melissa Maloney

★★★★★

5 years ago

This place is simply amazing! We have been coming here for about 15 years and they continually provide high quality service. Recently our business had to purchase company vans. We needed multiple vehicles looked at for inspection before buying, Jeremy was extremely flexible with helping get the vehicles in and was knowledgeable on things that had to be done to the vehicles. I trust Jeremy and the staff, they know what they are doing! Special shout out to Jeremy... he has been absolutely wonderful to work with!

Emily g

★★★★★

3 years ago

Bottom line - would recommend to a friend :) I've been bringing my car here for some repairs after the customer service started slipping at another business I've been using. Jeremy is great at explaining the troubleshooting process and what was found, getting the repair done, and verifying everything works as expected after. It's easy to reach a human at the shop and they're quick about looking at the issue and getting back with an estimate. It is especially appreciated now as we try to keep our family's aging cars on the road longer..

Alyssa Wehking

★★★★★

3 years ago

I cannot say enough good things about Auto Aces! I was in an accident and my car was only in their shop for 48 hours! They have the friendliest staff and I am so glad I took my car here. They gave me an affordable price and fixed my car in no time. I will recommend this place to everyone, thank you Auto Aces!

Nathan Elias

★★★★★

2 years ago

I have been a customer of Auto Aces for 6 years and I can't say enough good things about the services they provide. They always recommend repairs that they find while providing regular service so you can travel with peace of mind knowing your vehicle will not surprise with a break-down. They have gone above and beyond even when I have an emergency but, not an appointment. Always amazing service!!

Dirk Welhouse

★★★★★

2 years ago

I've been having my vehicles worked on by Brian or one of his associates for over 30 years. My wife and I and my siblings and their families only go to Auto Aces. They are trust worthy and honest. They only do the work that you ask for, and explain everything that needs to be done for your safety. The BEST and ONLY PLACE for me.

W M

★★★★★

a year ago

This place is amazing! While on vacation from Florida they were able to diagnose and repair my vehicle the day after Thanksgiving. Brian was great to deal with and was very honest. I would highly recommend using them.

Jordan LeClaire

★★★★★

3 months ago

I have been going to Auto Aces for a few years now. Great work for a fair price.

Taylor Vandenbush

★★★★★

10 months ago

Had a situation where my transmission fluid was drained on accident elsewhere and they absolutely saved the day. I walked in seeing what they could do with low hopes but they changed that!! Jeremy stepped in and offered to do what he could, despite me having no appointment. They had their driver go pick up transmission fluid and as soon as the driver returned, Jeremy was on it. Huge huge huge THANK YOU to Jeremy and everyone else working today (5/19/25) that helped me out! Obviously, I would not recommend just walking in like I did but considering the situation, they handled it amazingly and I could not be more appreciative!

Ashley Lozada

★★★★★

9 months ago

I was in Green Bay, from 2 hours away, for a doctor's appointment when I heard hissing from my tire due to a nail. They were able to get me in quickly so we could travel home safely. I appreciate the fast, friendly service!! 😊

Heather Waniger

★★★★★

9 months ago

Hands down one of the best shops in town. The team there is quick to hear all about your vehicle concerns and get you back on the road. I called them last minute for the week to see if they could diagnose and possibly fix my truck as we had plans to leave town to go up to Michigan on Tuesday. They got my vehicle in and fixed up. This is a shop that has small town feels and doesn’t make you feel like just another customer. Thank you again!!