Auto Clinic of Bend

Graham Bourn

★★★★★

Edited 4 years ago

Julie Ann is an awesome mechanic! She is honest and "straight up" with the customer. My truck was fixed faster than expected and she kept communication with me from start to finish. It was a great experience and I wont go anywhere else. Highly recommend.

Rose DeLorie

★★★★★

a year ago

Thank you thank you thank you ! Incredibly helpful, knowledgeable, and warm hearted people. I showed up without an appointment first thing this morning and a car I wanted checked out before I bought it, and they did a wonderful job fitting me in and steering me clear of a terrible mess. Truly rays of sunshine in the frustration of auto problems !

S Angel

★★★★★

2 years ago

The best! This is the place if you’re looking to get work done on your vehicle! Brakes, motor work, you name it, I’ve had so much done here. From my classics and old square bodies, to our newer cars, this is where we go. I have never had a problem and the service is quick and super reliable! Staff is awesome and helpful…I will keep coming back for sure!

Ramiro

★☆☆☆☆

a year ago

Got a brand new clutch a year ago from them. Two weeks after I got it back it has a squeaking noise but as soon as I press on the clutch pedal it goes away. Never stopped doing this. Come to find out they didn’t put any grease on the throw out bearing. $1000 later would never recommend.

Joe Ottlinger

★★★★★

2 years ago

I've taken a few vehicles here over the last 5 years. What I like the most is how honest they are. They are a busy shop but give you a realistic time line and scope of the work that needs to be done. They are also very fair when it comes to price. Highly recommend.

Aaron Mallory

★★★★★

a year ago

Julianne and the team at Auto Clinic of Bend were, as always, so great! Friendly helpful, honest, and skilled, this shop is fantastic. As long as I live in C.O. I will bring my vehicles to ACoB.

Kira Bellis

★★★★★

2 years ago

I've taken all my cars to auto clinic for over a decade and have had nothing but great service and fair pricing. They are honest, get the job done and don't gouge me on the bill. They have done everything from an engine replacement to tune ups and oil changes. It's refreshing to know that i can trust what they say does or doesn't need to be done, and my vehicles have never left me stranded because of that. They've also saved me probably thousands over the years on quotes that I received elsewhere.

Delilah Banks

★★★★★

2 months ago

I dont take my vehicles anywhere else..awesome and honest people

Michael Giard

★★★★★

a year ago

JuliAnn and crew are AWESOME! While picking my son up from school I heard a loud squeal coming from my engine bay. I immediately drove it to the RAM service center who proceeded to tell me they would not be able to look at it for at least 2 months. I called around off of just random Google searches and came across the auto clinic of Bend. JuliAnn immediately told me to bring it on in even though their shop was almost closed. When I got there she quickly diagnosed it with another mechanic free of charge as the water pump going out. We scheduled an appointment for the following Monday for me to bring it in and have it worked on. After they started getting ready to do the work they found out they needed another radiator company to evacuate/refill the registrant due to the newer refrigerant my truck uses and that the cost was really high. They quickly urged me to call around and find a better price to which I did and had my appointment push back to the following Thursday. I scheduled the evacuation from another garage, who proceeded to rip me off and charge me almost double what I was originally quoted without talking to me, feel free to look up my other reviews, and then brought it in to the shop on Thursday to get fixed. They had this complete within 3 hours under the price I was quoted. The people at the shop are super friendly, The shop itself is a cool eclectic blend of decorations and has a really awesome vibe, and the three other customers that I ran into over my time in the shop were all really pleased excited and overjoyed with the experience that they had. This is a family-owned father-daughter shop that takes pride in their work and are just really cool people to even talk to. Being new to the area I have found my permanent mechanic and I'm so overjoyed to have found the gem of automotive mechanics in the greater Bend area.

Muranda Perkins

★★★★★

a year ago

I seriously appreciate this place so much. Wonderful people. They are honest and informative and seem to genuinely appreciate my ol’ truck and that calms my anxiety so much. I called many places in Bend and because my truck is older I was either turned away or given OUTLANDISH prices. Auto Clinic of Bend is wonderful and I’ll recommend them to everyone. Thank you so much!!

Obi Juan Kenobi

★★★★★

8 years ago

This review is for the Auto Upholstery Department of Auto Clinic (aka AAA Upholstery). I had a headliner in my work truck removed and re-upholstered. The work came back better than factory finish. In addition, I recently had some factory seat cushion foam pieces repaired because they had already failed after only having them installed for a day. Keep in mind these were brand new factory foam replacements for the seats. The shops knowledge and level of customer service in the auto upholstery world is 2nd to non here in Ben, and because of that they were able to figure out a solution to prevent the foam from coming apart in the future. I can't wait to have more done!

Emily Sammut

★★★★★

Edited a year ago

Julianne and Dwayne are genuinely 2 of the kindest people I’ve ever met. I’ve been going here for over 2 years and they have both bent over backwards helping me with my truck and always helping me as much as they can. I cannot recommend them enough and will always be a loyal customer to them. Auto clinic is the way to go 100%! And their prices are always fair and reasonable!

Travis Knight

★★★★★

a year ago

Where do I even begin with singing praises about Auto clinic. I have been bringing multiple vehicles to them over the past decade, but the recent work they did on my 2002 Dodge ram was unbelievable. They diagnosed and found issues in my CV. Axles, drive line, and rear differential. All of which were handled and they got me back on the road with peace of mind that the work was done thoroughly and properly. When there was an issue in the rear diff after some work was done due to a faulty part they had me bring it back in and made sure the part was replaced no questions asked. Julianne and the crew at Auto clinic are honest mechanics at a fair price. I'll trust them with all of my vehicles.

Saving Grace

★★★★★

7 years ago

When we receive a donated vehicle, our Auto Clinic friends generously donate their services, and rally additional services from their network of auto professionals, to provide reliable transportation to our clients. This resource helps keep our clients safe. Thank you, Auto Clinic and friends!

PNWLURECO

★☆☆☆☆

5 months ago

I took my truck into this place of business to have my heater and air conditioning fixed and after three times of leaving my truck there.It still doesn't work properly.And then I took my jeep in there, and they charged me twelve hundred dollars to install a two hundred dollar water pump... worst customer service i've ever seen in a mechanics shop.So do yourself a huge favor and avoid this place at all costs.Because I guarantee they will bend you over....

J R

★★★★★

4 months ago

Auto Clinic has consistently repaired my cars. I wouldn't trust anyone else to my daily driver which is a classic '03 with copious quirks. They are very detailed in diagnosing the problem, explaining the findings and repairing it. For someone who solves problems and looks for details as a living, I'm letting you know they get an A++. Thank you AC for taking care of the bird.

Carissa Butler

★★★★★

5 months ago

I had an issue with a check engine light and when Kendall ford couldn't get me in for another nearly 2 months just to diagnose the issue these guys got me in within a few days and got the issue fixed the same day. They were so easy to work with and honestly the price wasnt horrible. I appreciated that they were considerate that im a mom that needs that car for shuffling kids around and needed it to be safe now.