Google Reviews
Joy Waybright
★★★★★
5 years ago
I have taken a couple of our cars to Michael over the past 2 years for a variety of issues. He is always professional, fair and very friendly. I have also taken a couple used cars to him that I was thinking about purchasing...just to give it a once over before purchasing. He didn't charge me to do a basic look and helped advise me on things to be concerned about or not. I trust his expertise. We appreciate having a reliable, knowledgeable mechanic we can trust!
Alec McGregor
★★★★★
8 months ago
On the incredibly short list of places and people I trust to work on my car, this place is my go to. They’ve been there for me for breakdowns to upgrades and maintenance. You can trust in fair prices and quality work with integrity.
Heather Austin
★★★★★
4 years ago
Highly recommend this automotive repair shop for all your car needs. My blinker was not working after I tried the obvious fixes and randomly stopped in here first. Michael was very kind and understanding to my needing to stay within my budget. He was not only willing but excited to help and was able to get me in quick. He was a complete joy to chat with and he even has his own podcast. Neat dude! After an hour of going above and beyond fixing my issue, he couldn't help but want to help further and polished my dull headlights and offered to fix little issues with my car doors. Then he refused my payment!!! I'll definitely be back for my oil change and all the little things I'd love fixed on my car! His fees are definitely reasonable and his service impeccable! Thank you so much Michael!
Mike B
★★★★★
2 years ago
One of two local mechanics that I trust with my everything that runs on fuel. I always use him first and he always is fair and accurate with his diagnosis and time. Michael is literally the best mechanic in Bend, and I will use him every chance I get... in part, because I've never had to return with one of my vehicles I've had him repair. He knows more about vehicles than anyone else I've ever known, and his service is beyond merely exceptional. There's a reason why his business is the only sticker I'll put on my Lexus LX!
Grace Gokey
★★★★★
4 years ago
Currently contemplating moving to Bend just so that Michael can be my mechanic! I was just driving through Bend and needed to have the exhaust on my Prius looked at. Called a couple places and everywhere was booked out weeks in advance for repairs. Michael was able to look at my car that morning and quickly diagnosed the problem. I was driving back East to Massachusetts and he made sure that my car looked good and there was nothing else that needed to be fixed. I was able to watch each step and really appreciated the work he put into my car. Michael is a great guy who I really enjoyed talking to and gave me a more than fair price. I really cannot recommend him enough. Please go here!!
Evan Green
★★★★★
7 months ago
Top drawer professional shop. Bent over backwwrds to fix our Mercedes. Everybody else in town said next week these guys said bring it on in and we'll fix it Right away!. I could not make a stronger recommendation.
Cara Befort
★★★★★
2 years ago
This review is long overdue. Fortunately I have not needed to visit Michael recently. Over the years he has worked on my 2006 Toyota Highlander Hybrid, including replacing and reprogramming my ABS. Michael is a genuine, honest human and a good communicator. He's the first person I will call when I need a mechanic.
Nathaniel Dorval
★★★★★
4 years ago
Michael put a new motor in my car, through this experience I gained so much knowledge. It was quite the process finding all the various parts, but Michael tracked everything down and communicated with me every step of the way. I will not go to anyone else in town ever again. I finally found my shop.
Andriy Wybaczynsky
★★★★★
a year ago
Michael and his team are fantastic! I’ve spent some dough with these guys and don’t regret a penny. I cannot say that about every mechanic I’ve had the displeasure of paying. For real, these guys do honest work, for an honest price, and I will be bringing my old Toyota back for as long as I live within a 100 mile towing radius of Bend 👊
Ryan Scheidler
★★★★★
a year ago
Michael and his team are the best shop in town! Great service, and reasonable pricing. I never have to worry about Michael being dishonest regarding my vehicle. Old school customer service with the skills to handle new school car issues. Highly recommend to everyone to bring your Euro to Michael.
Nick Geiger
★★★★★
4 years ago
I recently moved here from Eugene OR and glad I found Mike at Cascade Carcraft. I don't trust many people to work on my car but after talking to Mike and learning about his shop and also being familiar with specific imports I felt comfortable to leave my car with him. My Nissan S14 240sx was having some issues with the airlift system and Mike thoroughly went over the vehicle and resolved the issues. Very honest and fair pricing as well! - Nick
Tony Calderon
★★★★★
Edited 3 years ago
I recently took my imported 300zx to Cascade Car Craft, I knew I needed major repairs for it and didn't know who to trust. Soon after, a friend pointed me here, and I was amazed by the work done to my car. The engine needed major maintenance and all that was taken care of. Michael, the owner, went over everything with me and explained what needed to be done. He gave detailed reasons for why it's important to replace different parts. I really appreciate the honesty and the time set aside to answer all my questions. No other shop, do I trust more with my Z than here at Cascade Car Craft.
Derik Sprando
★★★★★
a year ago
I rarely let people drive my car, and even less have worked on it. Michael did a full clutch replacement as well as a number of additional services on my S2000, and I couldn’t be happier. The attention to detail, and expertise at Cascade Car Craft were incredible. Needless to say, my car will only be coming here for the foreseeable future! Thanks guys!
Keiji “Maôu” Maeda
★★★★★
7 months ago
Really liking the new location. I will follow this shop anywhere they go. Service top notch, staff friendly, all while having impeccable knowledge. Came in for a Cooling issue With My B5 S4 (notorious issue) Mike was able to get the issue diagnosed and fixed in incredible time. Already planning to bring the rest of my vehicles in for more work. Cannot suggest this shop enough, absolutely wonderful to work with.
Justin McAllister
★★★★★
6 years ago
Michael has been taking care of my GTI for five years and has been my exclusive mechanic/technician ever since I first met him at European Car Care. At the time I just moved to Bend and was looking for the best place to take my car for maintenance and repair. This is not usually an easy task as I have very high expectations and I'm very meticulous. In my experience most shops just don't care to put out the kind of product and customer service I'm seeking. I need to have absolute confidence that my car will receive the utmost care and attention. I know if I'm not treated well neither will my car. Upon meeting Michael I could tell immediately I liked him. His personality was very likable and I could tell he was passionate and knowledgeable not only as a technician/mechanic but as a car enthusiast which really resonated with. He spoke with respect, care, and attention reassuring me with a "I got this" attitude. That day and ever since Michael has always taken care of me no matter what. His prices are extremely fair and I believe often in the customers favor since he loves to earn business and deliver customer value. When Michael told me his ambition to start his own shop I was very excited and encouraged him to go for it. I was excited about the ideas he shared and his vision of being one of the only shops in town to offer services to hybrid/electric vehicles in addition to offering products and services aimed at enthusiasts. This is far removed from many auto shops that are only interested in basic services let alone the enthusiast community. I'm very proud and happy for Michael to have started his own shop, not just because it has allowed him infinitely more flexibility and control in what products and services he can offer but its allowed him the freedom and control to take his passion and shape the car community in bend in a special way. With his unique services and superior customer care Michael will take great care of your automotive needs ensuring you will be well taken care of and leave satisfied as I have every time I see him. I'm so thankful to have the relationship with Michael that I do. In all the years hes worked on my car he has become more to me then just my mechanic, he's become my trusted friend.
UpAllNite
★★★★★
3 months ago
Micheal is one of the best mechanics i know, super knowledgeable and a great person all around. Highly recommend getting your vehicle done here. From engine swaps to oil changes its the best
Peter Shepard
★★★★★
a month ago
Michael is awesome. Very friendly and knowledgeable. Took care of me right away. I trust him with my AM DB11
Christian Howlan
★★★★★
a year ago
My left taillight went out on my Subaru Crosstrek, I was going to change it myself but the casing was stripped. I stopped into cascade car craft and was greeted by Michael. He instantly stopped was he doing and came outside to help me. He was super quick, helpful, and very knowledgeable. I highly recommend bringing your car here if you ever need any performance/automotive repairs done on your vehicle. Great customer service and a welcoming smile. Thank you again Michael!
Lucas Blankenship
★★★★★
9 months ago
I had a transfer case issues with my BMW, Micheal gave me a transparent experience telling me everything he was doing with my car and what was going on, where the parts came from, how much it was going to cost exactly. Easy to work with. My only critique would be time frame but if you want something done right it’s going to take time. He apologized for the time frame and made it up to me with a good deal that I am grateful for.
Bella Sieverson
★★★★★
4 months ago
CCC was so quick at getting me in to take a look at my car to see if they could find the issue. They were super thoughtful in helping me understand more about the parts of my engine as I’m not super familiar with this one. I will most definitely be doing my services for my car here!
