About Business
Conveniently located in Pompano Beach, FL, Auto Critic Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Pompano Beach. Backed by 44 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Pompano Beach, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Auto Critic Inc. is the go-to destination for quality and service in Pompano Beach, FL.
Google Reviews
Thomas Martin
★★★★★
4 years ago
Repairs completed on time as agreed with fair pricing. Clean shop. Highly recommended.
Monica A
★★★★★
4 years ago
Excellent work and repairs on my car. They treat you like family.
Christnel Rene
★★★★★
a year ago
The only place I let my Benz get serviced. Very reliable and efficient.
santo m
★★★★★
6 years ago
Great family business that helped my son get a nice car, unbelievable price, perfect car. Mike and his wife treated us like family
Jess P
★★★★★
6 years ago
I love this place! They are always very courteous and helpful. I have had work my car serviced here a few times and I'm always satisfied with their work.
Ilan Hadida
★★★★★
3 years ago
Owners of this shop really care about your vehicle & do a great job! 5 stars for sure! Will definitely recommend to friends & family.
Sheri
★
☆☆☆☆
9 years ago
ONE word...RUN! My story is too long to vent, but bottom line is owner is a self proclaimed "know it all" and HOT HEAD who cannot give a hoot about customer service, standing behind his work, and on top of it is VERY EXPENSIVE! It is pretty bad when you get over-charged, you question it and the invoice cannot be broken down...shady! The owner just diverts by yelling and blames you. ~I will say however the poor gal upfront Teresa is the only saving grace to the place. She needs to really apply herself to a place that isn't so stressful, unethical, and matches her concerning attitude. The Better Business Bureau will be getting a report from me this time!
web browser
★
☆☆☆☆
5 years ago
Consumers beware! This shop is taking your money to replace parts that are covered under Mercedes-Benz extended warranty/recall status’. They will charge you over $1000 for a SBC BRAKE UNIT THAT IS REPLACED AT NO COST BY MERCEDES BENZ DEALERSHIPS.
John Laricos
★★★★★
6 years ago
As a boat mechanic, it makes me laugh when someone writes a review saying, “they only changed a fuse and charged me $125”. Well, I guess the years of experience and certifications, do not count that bring you to find that fuse. I was happy to pay the shop rate for professional service that was provided when we brought our car their.
M. Adam Carswell
★
☆☆☆☆
8 years ago
BIG MISTAKE!!! I should've stuck with our regular mechanic, but thought we'd try these guys since they're closer to home and proclaim to be Mercedes experts. We took our ML550 in to address a light on the dash - turned out it was a fuse; cost us $20 for the fuse and ONE FULL HOUR of labor @ $125!!! Huh. Who knew it took an hour to swap out a fuse. When I questioned Mike about it on the phone, he got all huffy and threw a little tantrum. When my wife picked up the car and pay the invoice, he did the same with her.
Doug T
★
☆☆☆☆
6 years ago
Had my motor mounts replaced here and dryed out my c300 because the sunroof drains were clogged. Picked up the car later and all was well. Then we had the blower motor go bad i opened the hood and found that they lost the duct cover that directs the water away from the blower motor. I returned to auto critic to claim my missing part and they had no record of working on my car. After speaking with the mechanic that owned up to working on it, he said they never touched that part. No one else worked on the car and as a result the water got into the blower motor and ruined it. Now i have get the duct cover and replace the blower motor because they were responsible but refused to replace it. The mechic ran away from me and left the problem up to the girl in the office. She said let me get you a price for that so i left. Good job fellas!
joseph fagan
★★★★★
5 years ago
5 Stars for professionalism!!!!!!!!!!!!! I bought my Mercedes SL550 from Ft Lauderdale Mercedes Benz and had service done there once! I would never go back. If you are looking for an extremely professional and family owned business , this is the place to take your car!!!!! Being a business owner, I know what customer service is all about!!!!!!!! This place is top notch!!!!!!!!!!!!! Thank you to Jenn and Ryan Sincerely, Joe fagan Albany NY
Ken Tammenga
★★★★★
6 years ago
I walked outside my home a few days ago only to find my left rear tire going flat at 4:30 in the afternoon. I looked online to see who I could get my car to before the tire was too low to drive on. I called Auto Critic and they agreed to fix the flat right away even though they were about to close for the day. I got the car over there and the technician immediately started working on my car. He experienced some difficulty plugging my tire. The owner came out of the office. He got a jack and took the wheel off the car himself. He personally plugged the tire, made sure it wasn't leaking with soapy water, filled it back up to 32 pounds pressure, and remounted the wheel on the car. Then he told me "No charge. Just tip the technician." This is a man with a heart. Seriously consider bringing your car to this man. He cares.
Janis Hollins
★★★★★
a year ago
They service more than Mercedes. I took my Porsche there and the service was great! Theresa and Jennifer are exceptional, as was the work I had done!
Arnie Jimenez
★★★★★
4 years ago
They were very professional, and also kept us up to date along the way. They have an amazing deal set-up with the Enterprise next door in case you need a vehicle while the car is in the shop. This will be our spot moving forward.
Paul Mullen (Bang.Photo)
★★★★★
5 years ago
I just purchased a car with Mike at Auto Critic and felt compelled to write. I would highly recommend Auto Critic. Mike was courteous in the sale process and other family members joined in the process. They were all very helpful. You can tell a lot about a place by the cleanliness and this place is top notch. I would be happy to tell others about the shop.
Edward I Nelson
★★★★★
5 years ago
If you own a German car, this is the only place to have it serviced. Auto Critic specializes exclusively Mercedes, BMW and all the great cars from Germany. It's a small boutique-like facility, not a big factory. And Mike, the owner and expert mechanic oversees every job, so you know it's going to turn out great.
Rick Misnik
★★★★★
4 years ago
Can't say enough about what a pleasure it was to do business with Auto Critic. I had them do a Pre Purchase Inspection on a vehicle I was looking to purchase while I'm on the other side of the country. This family owned business was able to put my mind at ease and pick out any issues that needed attention. Great communication and I highly recommend.
debbie deagle
★★
☆☆☆
a year ago
Had my rear brakes and rotors done by Auto Critic, a couple of weeks later cha Ching noise was coming from them. Went in once, promised a call to get an appt, no call. Went in again, a promised call for not only an appt to check the brakes but for a gas cap that was going to be ordered. Woman said “should be here by 11”, I’ll call you, still a week later no call or follow-up of any kind. I’d never do business with them again.
Emily Jones
★★★★★
a year ago
I highly recommend Auto Critic for any auto issues. I have been taking my Mercedes here for many years and I am very pleased. Great customer service and I know my car is in the best hands. Thank you for always taking great care of me!
