About Business
Our Shop Auto Repairs Inc brings expert Car Repair solutions to the local community in Pompano Beach, FL, Pompano Beach. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Pompano Beach, FL appreciate their attention to detail, leading to a consistent 3.7/5 rating from 81 reviewers. By focusing on the specific requirements of the Pompano Beach, FL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Pompano Beach, FL and beyond.
Google Reviews
David Hoyos
★★★★★
8 months ago
I’ve been bringing my car here for about two and a half years and I couldn’t be happier. They’re really good at what they do — very efficient, super helpful, and always trustworthy. They always find out what’s wrong with my car and fix it right. I always take my car here because I know it’s in good hands. Highly recommend!
Daniela Pytleski
★
☆☆☆☆
10 months ago
Expensive and doesn’t do a good job. My dad took his car in. They charged him $1,200 for replacing transmission sensor and a few months later the car broke down again. We had hooked the car to a computer which said that same sensor was failing so we took it back to this shop because the labor had “warranty” but this mechanic said no, that it was actually something else and charged my dad another $800 then not even a month later the car broke down again!!! so this time we took it somewhere else and the new mechanic said that some belt and other parts were messed up. He said it looked like they were intentional messed up by whoever looked at the car last. Never going back there.
Sandwishmaker Starhawk
★
☆☆☆☆
7 years ago
not recomnended. the cars i have brought there come out with interior full of grease marks. things go missing from car. and the previous vehicle i brought there was diagnosed with a bad rack and pinion and it turned out it was just missing a screw. the owner is also willing to course or fight with customers over peti cash.
Camille Plummer
★★★★★
6 years ago
I appreciate greatly the high level of professionalism and customer service. I have “mature cars” and they keep them running. Our Shop Auto Repairs, provides warrantee on all their repairs. They are affordable with competitive cost for service and repairs. However, their integrity exceeds all others. Thank you to the highly-skilled Operator and competent staff of Our Auto Shop for always providing my family with high quality stress free service. May God forever bless you to do the same for all who seek your help.
Craig Chio
★★★★★
a year ago
Brought my Jeep here due to a front end clunking/popping. Jairo took the time to help me diagnose the problem for no charge and actually suggested I take it to a more specialized shop to save myself money. I appreciate his honesty and will definitely come back for any other maintenance issues.
Bella Body Laser Center
★
☆☆☆☆
a year ago
DO NOT GO TO THIS SHOP! They are thieves and will do work on your vehicle without giving you a quote before doing it. They made a fake work order and checked off that I agreed for them to do work without being advised first. They charged me over $1000 dollars and when I complained they told me that I could not get my car back until I paid back. They also told me I would have to pay $150 per day for storage if I didn’t pick up the car within 3 days. The owner Jairo Navarro is so rude and has no idea how to conduct business. He was yelling and being rude to me. This place should be SHUT DOWN. They should not be allowed to do any business. The business next door told me the cops are always there. Jairo is always doing the same thing to other customers. Stealing and scamming people. STAY AWAY! YOU WILL BE SCAMMED. After all that I went through my vehicle was still not working properly and I other parts in the car were broken after I picked it up.
Dominique Louis
★
☆☆☆☆
a year ago
Upon first entering the shop, I was pleased to see a family shop with children and wife involved. My Truck needed the ac repaired. They charged the system with a refrigerant and charged me 200. Two days later, AC was broken and Jairo Navarro advised that it must the compressor. When I called about the truck, he advised that he fixed the problem and he changed the compressor. He did the work without authorization and charged nearly 1,000. Few months later, the AC stoped working as cool again. Since he advised that I had a 1 year warranty on the work, I brought the truck in hopes that he would honor the warranty service. Not only did they do the work without authorization, he charged me for 400 dollars and changed parts that I am not convinced needed replacement. Again, bottom line they did work without authorization which is ILLEGAL in the state of Florida. I mentioned about the window not working, I asked the mechanic how much it would be if I had him work on it. Instead of them estimating a cost, they proceeded to “diagnose” the problem and charge 100 dollars for additional work that was not authorized. It’s very disappointing to experience this because to see an immigrant family business is the epitome of the American Dream that makes me want to support them. However, this shop is anything but a dream and rather a nightmare, I want to make sure that NO ONE is further scammed by this fraudulent business. Everyone in the city of Pompano Beach and this area should be aware that this individual (Jairo Navarro) has unclean hands and it’s clear by the reviews and the way that he talks, but more importantly his complete lack of regard for his own personal integrity and the manner of which he speaks. Jairo is uneducated, disrespectful, and unprofessional in every aspect. My lawyers and law enforcement are now being involved in this situation. When I spoke to him on the phone to address the matters of him doing work illegally without my prior consent of the vehicle he advised me that, “I don’t need money, I make money”. It’s clear the person this is that no one in the community should ever support them in any capacity. STAY AWAY!
Marc Bivins
★★★★★
2 years ago
Excellent repair job after accident! I had an accident that occurred on the street next to their shop. Not only did they rush out to make sure I was OK, but they were able to do the major repair work needed on the front end of my Volvo. They repaired it like brand new - it actually drives better than when new. They are nice people and do high-quality work.
Emilia
★★★★★
2 years ago
From an outsider customer, this is one of the most honest mechanics that i ever found in South Florida. Single ladies , you know how much mechanics in general can rip us off easily, but Jairo is is very honest and he loves his job. I am glad i have him as my mechanic. You can trust him!
mark whiting
★
☆☆☆☆
Edited a year ago
We took one of our dump trucks here for repair. The shop owner said it needed a new engine. After calling and changing the price on us four different times and taking a deposit of over 2k it then took them over four months to repair it. Turns out they called The city and filed it as unpaid property. When I went to go pay the balance and pick up the truck. I was told I could buy the truck for over 15 K and that he now owns it. And yes, he did. He was able to the registration to his name. He purposely drug out the repair in order to pull off this scam. I would not go to the shop for anything. He also repaired several other vehicles of ours and we had rims literally off on the freeway and he just throws his hands up and says my guys put the lug nut on…..
Catherine Verenzuela
★★★★★
4 years ago
It is a gem to have been referred here !! Bought an old Ford and he happened to be the mechanic taking care of the car for over 7 years . He showed me everything I needed to know about the truck! Jairo and his team are the most professional mechanics I have ever used . Jairo shows you everything he does and leaves you with zero doubts on what was done on the car. Have already most of my family bringing their vehicles here. Would highly recommend this shop to anyone. Best of the best ! Forget the rest !
Tina Osorio
★★★★★
a year ago
Amazing Customer Service! As a woman it is so frustrating finding a place to get my car serviced without feeling like I’m being taken advantage of, not here!! They listened to exactly what I needed and explained my options, answered all my questions and concerns with patience. They also charged a lot less then the other 2 places I went to previously for a quote.
Madison Porcelli
★
☆☆☆☆
2 years ago
My husband purchased a vehicle from the owner of the shop, they lied about the vehicle being mechanically sound. Transmission issues showed up the first day of driving it, we took it back to them and they said there was nothing wrong with and drove again. Immediate transmission issues again , and they wanted to charge us quite a bit just to "look" at the transmission. Very disappointed on how the whole things was handled.
Camay Goodrum
★
☆☆☆☆
a year ago
🚨🚨🚨WOMEN!!! Especially Non Spanish Speaking!!! Please be careful when doing business here. The mechanic is not transparent in his operation and will say one thing then do another. He does not communicate his prices for parts or labor with you until AFTER the service is done. Hours later you will be hit with a bill that does not reflect your initial conversation. You've been warned.🚨🚨🚨
Bryant Vega
★★★★★
8 years ago
I've been going to Our shop instead of my overpriced dealership for years. The owner is a really nice guy and knows what he is doing and will explain every little thing that you ask him. He will even give you cheaper alternatives with certain problems. This place does not try to fool you like other mechanics very professional and honest. Not only do I bring my personal car here I trusted them enough to refer my family friends and companies fleet to OurShop. I have never heard one bad comment from those I referred. and they have been servicing the company I work for 5 vehicles for years now. Do yourself a service and try Our Shop auto repairs. You won't be disappointed!
Andy Perry
★★★★★
8 years ago
Honest mechanics that do good work at very reasonable labor rate. My Ford Econoline doesn't use ignition wires but uses coils which go out from time to time. They are difficult to replace due to the fuel rails, but a good mechanic can do it in about an hour. Premium parts cost me about $65 if I buy it myself. I've paid anywhere from 125 -$160 to have it replaced. I've even had bids up to $350. I needed two of them done, in these guys did it for just under $100 a piece. It came at a time when I needed to hold on to every last dollar that I will be forever thankful that I came here. If my travels take me to South Florida again, this is where I go.
Ryan Petty
★★★★★
Edited 8 years ago
Great service from a business owner you can trust. After a local dealer wanted to charge us $2500 for what we learned was an unnecessary repair, we decided to give Our Shop a try. Estimates are given up front and options are clearly explained. We take two cars here for service. Very knowledgeable about all makes and models, and they go the extra mile for their customers.
Marcos Molina
★★★★★
4 years ago
Went in to see the owner Jairo to have my car AC looked at. I was very impressed by his professionalism, honesty and knowledge. I will definitely recommend his business to others nowadays it so hard to find reliable and honest mechanics will definitely be back!!!
claudio batista
★★★★★
2 years ago
They replace my transmission on my truck will definitely take my other cars in the future to this guys! Best Price on Town I Ask 5 other mechanic shops and they will charge me almost twice with the same warranty time!
