Our Shop Auto Repairs Inc

Andy Perry

★★★★★

8 years ago

Honest mechanics that do good work at very reasonable labor rate. My Ford Econoline doesn't use ignition wires but uses coils which go out from time to time. They are difficult to replace due to the fuel rails, but a good mechanic can do it in about an hour. Premium parts cost me about $65 if I buy it myself. I've paid anywhere from 125 -$160 to have it replaced. I've even had bids up to $350. I needed two of them done, in these guys did it for just under $100 a piece. It came at a time when I needed to hold on to every last dollar that I will be forever thankful that I came here. If my travels take me to South Florida again, this is where I go.

Bryant Vega

★★★★★

8 years ago

I've been going to Our shop instead of my overpriced dealership for years. The owner is a really nice guy and knows what he is doing and will explain every little thing that you ask him. He will even give you cheaper alternatives with certain problems. This place does not try to fool you like other mechanics very professional and honest. Not only do I bring my personal car here I trusted them enough to refer my family friends and companies fleet to OurShop. I have never heard one bad comment from those I referred. and they have been servicing the company I work for 5 vehicles for years now. Do yourself a service and try Our Shop auto repairs. You won't be disappointed!

Camay Goodrum

★☆☆☆☆

a year ago

🚨🚨🚨WOMEN!!! Especially Non Spanish Speaking!!! Please be careful when doing business here. The mechanic is not transparent in his operation and will say one thing then do another. He does not communicate his prices for parts or labor with you until AFTER the service is done. Hours later you will be hit with a bill that does not reflect your initial conversation. You've been warned.🚨🚨🚨

Madison Porcelli

★☆☆☆☆

2 years ago

My husband purchased a vehicle from the owner of the shop, they lied about the vehicle being mechanically sound. Transmission issues showed up the first day of driving it, we took it back to them and they said there was nothing wrong with and drove again. Immediate transmission issues again , and they wanted to charge us quite a bit just to "look" at the transmission. Very disappointed on how the whole things was handled.

The Churnovics

★☆☆☆☆

4 years ago

BEWARE! DANGEROUS repairs‼️ We are contemplating taking legal action for negligence due to faulty parts and improper Brake part installation. As parents of an out of state student we were extremely specific on the importance of having a reliable vehicle for our son. Unfortunately after the extensive repairs we encountered new problems that were caused by Navarro himself or staff in which they admitted to via text but failed to remedy the problem without further payment. So the third time I refused to allow him to work on the car again. He only offered to replace the part IF we let him work on it again. Like are we Ignorant?This clearly raised eyebrows so we took the vehicle for a safety check where we were informed they failed to properly install the brakes pads and were clearly a danger. Long story short we had to pay the new mechanic to correct Jairo Navarro “work.” They are clearly inexperienced and offer you road side assistance as their “warranty” clearly because they are used to having cars they work on break down. I should have known better based on their horrible reviews. I gave him ample time to rectify this in a practical manner but he was very unsympathetic about taking responsibility for any wrong doing or offering us reimbursement. He SHOULD NOT be operating a business and putting peoples lives at RISK.

Tina Osorio

★★★★★

a year ago

Amazing Customer Service! As a woman it is so frustrating finding a place to get my car serviced without feeling like I’m being taken advantage of, not here!! They listened to exactly what I needed and explained my options, answered all my questions and concerns with patience. They also charged a lot less then the other 2 places I went to previously for a quote.

Catherine Verenzuela

★★★★★

4 years ago

It is a gem to have been referred here !! Bought an old Ford and he happened to be the mechanic taking care of the car for over 7 years . He showed me everything I needed to know about the truck! Jairo and his team are the most professional mechanics I have ever used . Jairo shows you everything he does and leaves you with zero doubts on what was done on the car. Have already most of my family bringing their vehicles here. Would highly recommend this shop to anyone. Best of the best ! Forget the rest !

mark whiting

★☆☆☆☆

Edited a year ago

We took one of our dump trucks here for repair. The shop owner said it needed a new engine. After calling and changing the price on us four different times and taking a deposit of over 2k it then took them over four months to repair it. Turns out they called The city and filed it as unpaid property. When I went to go pay the balance and pick up the truck. I was told I could buy the truck for over 15 K and that he now owns it. And yes, he did. He was able to the registration to his name. He purposely drug out the repair in order to pull off this scam. I would not go to the shop for anything. He also repaired several other vehicles of ours and we had rims literally off on the freeway and he just throws his hands up and says my guys put the lug nut on…..

Emilia

★★★★★

2 years ago

From an outsider customer, this is one of the most honest mechanics that i ever found in South Florida. Single ladies , you know how much mechanics in general can rip us off easily, but Jairo is is very honest and he loves his job. I am glad i have him as my mechanic. You can trust him!

Marc Bivins

★★★★★

2 years ago

Excellent repair job after accident! I had an accident that occurred on the street next to their shop. Not only did they rush out to make sure I was OK, but they were able to do the major repair work needed on the front end of my Volvo. They repaired it like brand new - it actually drives better than when new. They are nice people and do high-quality work.

Dominique Louis

★☆☆☆☆

a year ago

Upon first entering the shop, I was pleased to see a family shop with children and wife involved. My Truck needed the ac repaired. They charged the system with a refrigerant and charged me 200. Two days later, AC was broken and Jairo Navarro advised that it must the compressor. When I called about the truck, he advised that he fixed the problem and he changed the compressor. He did the work without authorization and charged nearly 1,000. Few months later, the AC stoped working as cool again. Since he advised that I had a 1 year warranty on the work, I brought the truck in hopes that he would honor the warranty service. Not only did they do the work without authorization, he charged me for 400 dollars and changed parts that I am not convinced needed replacement. Again, bottom line they did work without authorization which is ILLEGAL in the state of Florida. I mentioned about the window not working, I asked the mechanic how much it would be if I had him work on it. Instead of them estimating a cost, they proceeded to “diagnose” the problem and charge 100 dollars for additional work that was not authorized. It’s very disappointing to experience this because to see an immigrant family business is the epitome of the American Dream that makes me want to support them. However, this shop is anything but a dream and rather a nightmare, I want to make sure that NO ONE is further scammed by this fraudulent business. Everyone in the city of Pompano Beach and this area should be aware that this individual (Jairo Navarro) has unclean hands and it’s clear by the reviews and the way that he talks, but more importantly his complete lack of regard for his own personal integrity and the manner of which he speaks. Jairo is uneducated, disrespectful, and unprofessional in every aspect. My lawyers and law enforcement are now being involved in this situation. When I spoke to him on the phone to address the matters of him doing work illegally without my prior consent of the vehicle he advised me that, “I don’t need money, I make money”. It’s clear the person this is that no one in the community should ever support them in any capacity. STAY AWAY!

Bella Body Laser Center

★☆☆☆☆

a year ago

DO NOT GO TO THIS SHOP! They are thieves and will do work on your vehicle without giving you a quote before doing it. They made a fake work order and checked off that I agreed for them to do work without being advised first. They charged me over $1000 dollars and when I complained they told me that I could not get my car back until I paid back. They also told me I would have to pay $150 per day for storage if I didn’t pick up the car within 3 days. The owner Jairo Navarro is so rude and has no idea how to conduct business. He was yelling and being rude to me. This place should be SHUT DOWN. They should not be allowed to do any business. The business next door told me the cops are always there. Jairo is always doing the same thing to other customers. Stealing and scamming people. STAY AWAY! YOU WILL BE SCAMMED. After all that I went through my vehicle was still not working properly and I other parts in the car were broken after I picked it up.

Craig Chio

★★★★★

a year ago

Brought my Jeep here due to a front end clunking/popping. Jairo took the time to help me diagnose the problem for no charge and actually suggested I take it to a more specialized shop to save myself money. I appreciate his honesty and will definitely come back for any other maintenance issues.

Camille Plummer

★★★★★

6 years ago

I appreciate greatly the high level of professionalism and customer service. I have “mature cars” and they keep them running. Our Shop Auto Repairs, provides warrantee on all their repairs. They are affordable with competitive cost for service and repairs. However, their integrity exceeds all others. Thank you to the highly-skilled Operator and competent staff of Our Auto Shop for always providing my family with high quality stress free service. May God forever bless you to do the same for all who seek your help.

Sandwishmaker Starhawk

★☆☆☆☆

7 years ago

not recomnended. the cars i have brought there come out with interior full of grease marks. things go missing from car. and the previous vehicle i brought there was diagnosed with a bad rack and pinion and it turned out it was just missing a screw. the owner is also willing to course or fight with customers over peti cash.

Daniela Pytleski

★☆☆☆☆

10 months ago

Expensive and doesn’t do a good job. My dad took his car in. They charged him $1,200 for replacing transmission sensor and a few months later the car broke down again. We had hooked the car to a computer which said that same sensor was failing so we took it back to this shop because the labor had “warranty” but this mechanic said no, that it was actually something else and charged my dad another $800 then not even a month later the car broke down again!!! so this time we took it somewhere else and the new mechanic said that some belt and other parts were messed up. He said it looked like they were intentional messed up by whoever looked at the car last. Never going back there.

David Hoyos

★★★★★

8 months ago

I’ve been bringing my car here for about two and a half years and I couldn’t be happier. They’re really good at what they do — very efficient, super helpful, and always trustworthy. They always find out what’s wrong with my car and fix it right. I always take my car here because I know it’s in good hands. Highly recommend!