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About Business
Conveniently located in Roanoke, VA, Auto Diagnostic Specialists has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Roanoke. Backed by 26 satisfied customers, they currently hold a prestigious 3.9/5 star status on our platform. They take pride in serving the diverse needs of Roanoke, VA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Auto Diagnostic Specialists is the go-to destination for quality and service in Roanoke, VA.
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Google Reviews
Sonnya Preston
★☆☆☆☆ In August 2023, I took my car to Bryan (alias because that is not his real name) for repairs. He diagnosed the issues and quoted me $2,200 to fix them. When I asked for a timeline, he assured me that my car would be ready in a week. However, a week passed, and when I checked in, he claimed he was having trouble locating the necessary parts. That week stretched into months, during which I consistently checked on my car, at least once a week. Unbeknownst to me, in February, Bryan had taken my car to another shop because he was unable to fix a certain repair himself. After several months of back-and-forth communication with him, I eventually took legal action. During the court proceedings, the judge required him to disclose the location of my car. When I visited the other shop, the staff informed me they had forgotten my car was even there, as Bryan had not checked on it since February. In September, I won a lawsuit against Bryan. Unfortunately, recovering the money from him has been a difficult process, and my car, which has been sitting idle for over a year, now has flat tires and a dead battery. I've incurred significant losses due to his negligence. Upon further research, I discovered that I am not the first to file a lawsuit against him, and based on his history, I likely won’t be the last. I will not let this rest, I will pursue every course of action against this shop. Buyer beware!
Cara Millner
★☆☆☆☆ I wish it was possible to give this place less than one star. The owner Brian is a con artist. He rips women off and takes advantage of customers. Not only did I have a bad experience but so did my mom. He kept her van for a year promising work she had already paid him for. The vehicle was damaged in his possession and the work he claimed to do had never been done. I recommend Henry Williams automotives on Plantation Road they are the ones who fixed what he messed up.
ALEX CONSAGRA
★★★★★ This man can do anything when it comes to fixing a car! His prices are low and never more than is expected! Honest is the best word for him! He rebuilt my transmission from the ground up and stood behind his work without a written contract - just his word! Highly recommend.
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