Auto 1 Service Center

Maruthi Nuthikattu

★★★★★

2 years ago

I went for smog test. The moment I pulled in, someone came and asked how they can help. I don't have any coupon but still they gave me the coupon price. They did not try to sell me any extra services. Car tires pressure was less and they took care of it. Office staff are welcoming. I had end-to-end great experience. It is my first visit to this facility and I would not hesitate to visit again for their services.

P D

★★★★★

a year ago

Best staff and amazing customer service. I walked in with a noise issue with my car. They were very welcoming, attended immediately to the problem. Owner of the service center is one of the most kind, humble and sweet person. He took time himself in checking the issue, fixed the noise issue and did not even charge me for the service. I have never heard of any free service no matter how minor the issue is. Also, fair prices for the services & entire staff is very friendly which is a bonus. I would suggest to visit the service center for all your vehicle servicing needs and experience the best customer service.

Brad Huchel

★★★★★

a year ago

Great service and took me in on same week, which is rare for a specialty part that I needed replaced. Perry and his team where very kind, informative, talented, and trustworthy. Perry even gave me a couple rides back and forth to my house, so I didn't have to wait in the repair shops for hours. This is my new place!

Sergio

★☆☆☆☆

a year ago

I came for an oil change. Told them I only had 15-20 minutes, they said that was more than enough. In fact they have a "10 minute oil change" sign right outside. They ended up taking 35 minutes. They advertise the price as $40, I ended up paying $55, turns out the $40 is only for up to 4 quarts of oil. My car takes regular oil just fine, but they kept insisting I should do full synthetic. This business seemed very dishonest, they'll do anything to get you in and try to upsell you stuff you don't need.

Nilesh Sawant

★★★★★

a year ago

Great Staff. Went there for an oil change. They found some existing issues and recommended me which ones are most important vs which I can ignore. The customer service was very warm. Felt easy to talk too. Recommend them to anyone in the area.

Brianna Wren

★★★★★

3 years ago

This place provides quick and reliable service! Brought my car here a few times when we lived in Fremont for oil changes. Both times, they were practically finished when my car before I could get settled in the lobby. Prices are fair for convenience and services.

Paul’s Dizzy

★☆☆☆☆

3 years ago

I would give 0 stars but google is nice to everyone. They should close this place ! Let me tell you … I always do my oil change+ filter and tire rotation but that week I was in rush because I was going camping in 2 hours. 1. No Name oil Brand no other options, let’s say this one is whatever. 2. They inflate my tires to the moon 4.2 luckily I always check after I go to places like this. 3. He use the air compressor to tight all the lock nuts so I had to use a impact to take them off. 4. He use a impact for my oil pan bolt took me 4 minutes to take that off because he strip it. I go back after a week because I was at the gas station next to it and I ask why he put 4.2psi in the tires and ask him if he know about the information on the driver door he of surprisingly said “ we put 4.2 in every car “ they lost me there. I will not go and fight with them for nothing. All I say is this people did not work with a pro mechanic one day in their life. They don’t know better and they think they do a good job. Is a shame to have they good location and offer such a poor service! Just because the people are “ nice “ doesn’t mean they know what they are doing.

Zander Zye

★★★★☆

4 years ago

Excellent locally owned business. I trust the owners daughter as I can send my teenage daughter to her and don't have to worry about her being ripped off by upcharges. Oil changes a bit expensive but in line with other similar places. Always get my smog check here as they are quick and pretty inexpensive. No issue at all with the integrity of the mechanics. Highly recommended

Dongsheng Bi

★☆☆☆☆

4 years ago

Had a couple of oil changes at this place. Last time during the oil change, the technician recommended break service to change break pads. After change both front and back pads there, the car begins to have break noises. Then the technician made new recommendation to change rotors. Totally disappointed, I am expecting transparent recommendation upfront. Lost trust at this place, I had to go to wheels work to do inspection again and redo the break work again. Totally wasted $400 at this place.

Eddie Bedwan

★★★★★

5 years ago

This place is kind of a hidden gem. Staff is friendly and helpful. 1 stop for almost everything. I had a smog done here that was completed in a matter of minutes for only $40. Great gas prices, a car wash and best of all they have yellow gas (e85)!! Great location with easy access from Stevenson or Paseo Padre.

Zeyi Tan

★☆☆☆☆

2 years ago

DON’T come to this place for your oil change. They don’t ask you what type of oil change you want. My car is just 34000 miles, but they use high mileage oil without asking me, and just charged me a higher price. DISHONEST.

Austin Booty

★★☆☆☆

3 years ago

Went in for a smog today. Business as usual, inspection and smog. I have a Ford E-250 van I took in for inspection. In the middle of the inspection, the serviceman came inside and told another technician to “change to this” Total for my vehicle was $88.50 for a smog. My receipt for smog was billed for a Ford F-250 Super Duty. When I spoke up about this, I quickly was met with fast, pressures speech and a smirk and was reassured that the mistake was within their system, not the DMV. I didn’t have time to argue, but pretty sure a full-sized diesel truck for inspection is more and I was up charged for a smog. Felt shady.

Brandi Monckton

★★★★★

9 years ago

Great spot for auto detailing! Very reasonable price and they did a great job - car looks shiny and new! Convenient location too - the service took a few hours, so I walked to Fremont Hub to kill time.

Fabrice Di Meglio

★☆☆☆☆

8 years ago

If I could give 0 star I would for the car wash itself. I am giving one star for the cashier. I paid for the $11 premium wash but my car was still dirty after the wash. I asked for a refund at the cashier and I must say he was easy and gave it to me promptly. Also the machine seems not to operate correctly and it seems a recurring issue.

Allison Guerrero

★★★★★

2 years ago

Always my go to for an oil change. Fair price, quick service and professional. Ibrahim is honest, friendly, and I highly recommend Auto 1 Service.

Jill Maleson

★★★★☆

4 years ago

I got an oil change, had air put in my tires, new air filter. It was quick I was out in 20 minutes. Very good service

Vineet K.

★★★★★

Edited 6 years ago

Great place, I had a great experience here with my Prius. I had my smog check here and my oil change they always treat me well. I would high recommend this service center.