Google Reviews
Maddie Sad
★★★★★
2 years ago
Orlando and his crew are beyond talented and experienced. They can tackle any difficult diagnosis, track down tricky oil leaks, and knock out routine maintenance. I made the mistake of taking a hard to diagnose EVAP code on my Subaru to another shop who only threw new parts at it, assuming it must need a new charcoal canister b/c that’s “usually” what the issue is- and didn’t solve the problem a thousand dollars later. Orlando was able to do a true diagnostic to find the issue. A lot of shops don’t take the time to properly inspect the car, but Orlando will. Along with that, he is great at explaining issues and will walk you through his thought process and procedure. He also provides pictures, status updates, humor, and more. I have since gotten all my repairs done here, and Orlando was even able to install an after market stereo for me. This is the only shop I trust! Thank you guys for keeping my aging lil ‘roo running
Victoria Chen
★★★★★
4 months ago
Orlando is super nice! He showed me how to change my brake light bulb and even gave me a discount, really appreciate it!
Mersadie M
★★★★★
9 months ago
I had the best experience here with Orlando. I dropped my car off at noon on Saturday and had it back by noon on Sunday. When I dropped it off, Orlando took it for a test drive with me so I could point out the noise I was hearing. Then he showed me with a camera device exactly what was wrong and took the time to explain everything and give me a super reasonable quote. He also sent pictures of all the bad parts and good parts and explained why my brakes ran down faster than usual. The new brakes he installed are under warranty and I’m very happy with the work. Orlando is also a great guy with a good sense of humor.
Ashley Hardeman
★★★★★
a year ago
Orlando is awesome, honest and transparent. Orlando and his team resolved my car’s issue in a timely manner well and showed me the process of the repair along the way. Reasonable pricing. Would take my car back again for any service or issue.
Ian Fellerman
★★★★★
5 months ago
Super on their game, upfront and I really appreciated how Orlando explained to me all my options! 100% reccomended choosing these mechanics to work on your car!
Fructoso Basaldua
★★★★★
a year ago
I have nothing but good things to say about Orlando and his team. I have taken two different cars here, and he has been able to diagnose the problem and fix them each time in a timely manner. He also does a great job at explaining his troubleshooting process, and he has shown me how to make minor repairs to my cars as well. If you go to Orlando and his team, I can assure you that you will be treated with respect and that your mechanical issues will be taken care of. Support this business.
Taylor Hunley
★★★★★
a year ago
Orlando and his team are amazing! He took the time to really explain what needed to be done to my car, even pulled up youtube videos to show me exactly what he would be doing. As a young woman it can be daunting to go to a repair shop because you feel like you'll be taken advantage of, but i couldnt recommend this shop enough. My car is running like new, and Orlando told me to come in a week later just to make sure everything is up to par. Not to mention his prices are super fair! Even if i move from Pilsen, this will be my go-to shop.
Eric Peng
★★★★★
2 years ago
Best honest affordable mechanic shop which is unusual to have all that in the same sentence. We had a major issue with our front tires wobbling and had an important meeting in the burbs the next day. He said he couldn't do it until next week but finding out about my meeting, he scheduled me in and got it done the morning after. True hero! So glad I found Orlando and his shop. He takes time to show you what he did, gives his honest opinion on what to do.
Daniela Cervantes
★★★★★
a year ago
I just moved to the area and started having car troubles. Thought it was the transmission, looked up mechanics near me and this one popped up. I called and Orlando answered. After a few questions, he told me to stop by and he would check it out. He drove it around, didn't notice much wrong so did a detailed inspection. While he was doing his inspection, he took the time to teach me about certain aspects of cars. He mentioned, "knowledge is power." He really was thorough and took his time. I have never experienced this type of transparency before at any other mechanic shops (and I have been to quite a few with my 2007 car...). This was an amazing experience. If going to the mechanic shop didn't mean something was wrong, I would want to return here many times. Thank you Orlando!
16hannahbee
★★★★★
2 years ago
I would highly recommend this shop. Orlando is kind, quick, and very fair in pricing. He took a look at our car after we hit a pothole. He got us in to look at the problem within 10 min of arriving and didn’t charge us for taking a look. We didn’t end up getting the problem fixed there, since the car was drivable and we were headed back home, but he diagnosed the issue and gave us great advice.
Neel Majumdar
★★★★★
4 years ago
I had a lot of issues with my car and was taking it to a chain location due to convenience of their location. I kept on having issues and found out about this shop online. I am so glad I did because Orlando and his staff did a remarkable job on my car. He clearly explained all the issues and told me what exactly what was going on. He gave me a great deal on all the work they did and when they found other issues, they fixed them with no additional cost. My car was to the point where I would have to get a new one and Orlando was able to fix my car. If you are looking for a honest and reliable mechanic, Orlando is your guy!
Hayk Mkrtchyan
★★★★★
3 years ago
There are so many good reviews of this place and I just had to try them out even though there are shops a lot closer to me. I have to say that Orlando and the rest of the guys were amazing. I have family and friends who also own an auto shop (unfortunately not in Chicago), so I've been around the environment a lot and I can tell you that besides taking my car to my own family, Auto Repair Plus would 100% be my go to. The thing that makes a huge difference is that they are fair, great at communicating, thoughtful and very transparent about everything. If you have any repairs or maintenance to do, this is definitely the place to go.
Jacob Greving
★★★★★
3 years ago
I cannot tell you, in a short review, how much I appreciate Orlando and his staff. My family was at a huge volleyball tournament over Easter weekend. The valet at the hotel called and said that my car had completely dumped all of the coolant on the ground. Being 5 hours away from home we were in a huge panic, not knowing if we were going to be stranded in Chicago. We left a message and they called us back the next morning. After hearing our dilemma, Orlando told us to bring the car in immediately and he would see what he could do. He actually pulled one of his employees off of another job and they were able to assess, call and get the part, and have my car fixed that same afternoon. This may not sound like a big deal, but it was Saturday before Easter and most shops were closed. The fact that they knew we were in crisis and took us on short notice speaks volumes. They care about helping people and are understanding. As one employee said, "We are a simple shop and just want to help."
William
★★★★★
a year ago
Orlando and his team went above and beyond with a cooling repair! They took video and had the part on standby in order to explain which and how the component failed. If you’re in the area it only makes sense that you go to him for all your preventative care maintenance.
Maxwell Hansen
★★★★★
7 years ago
This place is great. Orlando diagnosed what was wrong with my car and got it in and out in 24 hours. He's a really nice guy, too and I could tell immediately that this is a trustworthy shop. They gave us a really fair price and saved us a bunch of money, and our car is running great now. Worth a visit if your car is having issues.
Allison Genereaux
★★★★★
a year ago
My roommate and I needed help with our car battery and Orlando was beyond helpful and explained everything to us so we understood. So friendly and welcoming very comprehensive and professional! Cannot recommend enough!
SammyTheBull79
★★★★★
7 years ago
Orlando is one of the best mechanics that I’ve ever had work on my truck before. He is very knowledgeable in his craft and is always upfront and honest when it comes to working on any vehicles. I brought my truck to Orlando. He reviewed everything and told me that he has a 50/50 chance of getting the truck to work. He ended up finding out exactly what was wrong with the engine and got it to work. It’s always a pleasure to work with Orlando and his staff and I will always be a loyal customer. I recommend Orlando to anyone that has issues with any type of vehicle and I will be bringing all my cars to his shop!
Piotr Morawiec
★★★★★
a year ago
Orlando is incredible! When my car broke down, he was able to help me out very quickly. He is extremely kind, Fair, and respectful. He explained everything that was going on, and helped educate me on the car.
David Paris
★★★★★
6 years ago
This is a great place to bring your vehicle. Orlando is an honest and trustworthy mechanic. He and his staff do good work. Even with a busy shop he takes the time to give a thoughtful diagnosis and goes over the best options with you. I'll definitely come back for future repairs.
jimmy buttons
★★★★★
3 years ago
Five stars for Orlando and the crew! On a visit to Chicago and started to have some mechanical issue, with a very short time to diagnose, Orlando came highly recommended, and justly so, he made sure my issue was dealt with and I was safe to continue my trip. Highly recommend for honesty and reliability. Couldn't recommend more.
